Carenet
Carenet

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At Carenet Health, our mission is to drive better healthcare experiences for every person we serve. The Project Manager plays a critical role in that mission by managing enterprise projects from ...

At Carenet Health, our mission is to drive better healthcare experiences for every person we serve. The Project Manager plays a critical role in that mission by managing enterprise projects from ...

CareNet Counselor

Winston Salem, NC · On-site

$32.45 - $48.70/hr

Department: 39919 CareNet Inc - Counseling Admin: Hawthorne Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Weekdays BLANK Pay Range $32.45 - $48 ...

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Project Manager

Project Manager

Carenet Health

San Antonio, TX • On-site

Full-time

Posted 24 days ago


Carenet Health rating

5.9

Company rating: 5.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

36th of 71 rated call and contact centers


Job description

Overview
Join Our Team as a Project Manager at Carenet Health!
(Hybrid Role - Based in Our Woodstone Office in San Antonio)
Are you a Project Management wizard who loves turning complex challenges into seamless solutions? Do you thrive on leading projects from the spark of an idea to a successful launch? If so, Carenet Health has the perfect role for you!
At Carenet Health, our mission is to drive better healthcare experiences for every person we serve. The Project Manager plays a critical role in that mission by managing enterprise projects from initial scope definition through successful implementation.
The Project Manager enables Carenet to successfully deliver strategic technology and enterprise initiatives through disciplined, independent project leadership. This role ensures complex work is structured, executed, and communicated effectively across technical and business teams.
Responsibilities
  • Own end-to-end delivery of assigned projects, from intake to closure, ensuring alignment with scope, timelines, and business objectives.
  • Translate ambiguous or evolving requirements into structured project plans, milestones, and decision frameworks.
  • Develop and continuously refine project plans across all phases, including initiation, discovery, planning, execution, deployment, and closure.
  • Proactively manage scope changes by assessing impact, securing approvals, and communicating updates to stakeholders.
  • Identify risks, dependencies, and issues early, and drive resolution with appropriate stakeholders before escalation is necessary.
  • Facilitate cross-functional meetings that result in clear decisions, defined ownership, and actionable next steps.
  • Prepare and deliver executive-level status updates focused on outcomes, risks, and key decisions required.
  • Adapt communication style to effectively engage technical teams, business stakeholders, and executive leadership.
  • Consolidate and analyze information from multiple tools and sources (e.g., Smartsheet, ADO, BRDs, RAID logs) to maintain an accurate and comprehensive view of project status.
  • Utilize AI tools (e.g., Copilot, ChatGPT) to enhance documentation, streamline information synthesis, and improve communication efficiency.
  • Escalate risks and issues appropriately, providing options, trade-offs, and recommended actions.
  • Lead retrospectives and lessons learned sessions to identify and implement continuous improvements in delivery practices.
  • Contribute to the enhancement of EPMO processes, templates, and governance frameworks based on project insights.
  • Partner with senior project leaders and stakeholders to strengthen institutional knowledge and improve overall delivery effectiveness.

Qualifications
  • Bachelor's degree from an accredited institution required
  • 4-8 years of project management experience, preferably in technology or enterprise environments
  • Demonstrated success owning projects end-to-end with minimal oversight
  • Experience partnering with Directors, VPs, or executive stakeholders preferred
  • Experience with project and collaboration tools such as ServiceNow®, Smartsheet®, or equivalent
  • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams, Outlook)
  • Practical experience using AI tools (e.g., Copilot, ChatGPT, or similar) to support planning, documentation, or reporting
  • Excellent written and verbal communication skills, with the ability to translate delivery details into business impact
  • High learning agility and comfort operating in a fast-paced, high-context environment
  • Strong ownership mindset
  • Confident decision-maker who drives follow-ups and escalates appropriately when outcomes are at risk
  • PMP or equivalent certification preferred but not required

Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

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About Carenet Health

Sourced by ZipRecruiter

At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Antonio, TX, US

Year founded

1988

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