VP, Client Success
$124K - $160K/yr
Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice President ...
60 Carenet Jobs Hiring Near You
VP, Client Success
$124K - $160K/yr
Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice President ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you a ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you a ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you a ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you a ...
Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts. We are hiring for a Senior Director, Client Success , who will lead a portfolio of enterprise ...
Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts. We are hiring for a Senior Director, Client Success , who will lead a portfolio of enterprise ...
Overview Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts. We are hiring for a Senior Director, Client Success , who will lead a portfolio of ...
Overview Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts. We are hiring for a Senior Director, Client Success , who will lead a portfolio of ...
Sr Director, Client Success
San Antonio, TX · On-site +1
Overview Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts. We are hiring for a Senior Director, Client Success , who will lead a portfolio of ...
Sr Director, Client Success
San Antonio, TX · On-site +1
Overview Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts. We are hiring for a Senior Director, Client Success , who will lead a portfolio of ...
Sr Account Manager
San Antonio, TX · Remote
Build strong client relationships that create a favorable opinion of the organization that create Carenet promoters within the client community. Cultivate organic opportunities and growth in ...
Sr Account Manager
San Antonio, TX · Remote
Build strong client relationships that create a favorable opinion of the organization that create Carenet promoters within the client community. Cultivate organic opportunities and growth in ...
Sr Account Manager
San Antonio, TX · On-site +1
Build strong client relationships that create a favorable opinion of the organization that create Carenet promoters within the client community. Cultivate organic opportunities and growth in ...
Sr Account Manager
San Antonio, TX · On-site +1
Build strong client relationships that create a favorable opinion of the organization that create Carenet promoters within the client community. Cultivate organic opportunities and growth in ...
Sr Account Manager
San Antonio, TX · Remote
Build strong client relationships that create a favorable opinion of the organization that create Carenet promoters within the client community. Cultivate organic opportunities and growth in ...
Sr Account Manager
San Antonio, TX · Remote
Build strong client relationships that create a favorable opinion of the organization that create Carenet promoters within the client community. Cultivate organic opportunities and growth in ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the CareNet System. Demonstrates competency in all procedures within scope of practice, as ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the CareNet System. Demonstrates competency in all procedures within scope of practice, as ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the CareNet System. Demonstrates competency in all procedures within scope of practice, as ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the CareNet System. Demonstrates competency in all procedures within scope of practice, as ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the CareNet System. Demonstrates competency in all procedures within scope of practice, as ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the CareNet System. Demonstrates competency in all procedures within scope of practice, as ...
Certified Occupational Therapist Assistant
Aurora, IL · On-site
$28.25 - $37.75/hr
... centered careNet Health training providedComprehensive BenefitsMedical InsuranceDental InsuranceVision InsuranceEmployer-paid Life InsuranceEmployer-paid Short-Term DisabilityLong-Term ...
Certified Occupational Therapist Assistant
Aurora, IL · On-site
$28.25 - $37.75/hr
... centered careNet Health training providedComprehensive BenefitsMedical InsuranceDental InsuranceVision InsuranceEmployer-paid Life InsuranceEmployer-paid Short-Term DisabilityLong-Term ...
Documents all patient care activities in the CareNet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • Participates in ...
Documents all patient care activities in the CareNet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • Participates in ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the Carnet System. Demonstrates competency in all procedures within scope of practice, as ...
Places new orders and/or modifies patient orders in CareNet. Documents all patient care activities in the Carnet System. Demonstrates competency in all procedures within scope of practice, as ...
Documents all patient care activities in the CareNet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • Participates in ...
Documents all patient care activities in the CareNet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • Participates in ...
Certified Occupational Therapist Assistant
Evanston, IL · On-site
$27.25 - $36.50/hr
... centered careNet Health training providedComprehensive BenefitsMedical InsuranceDental InsuranceVision InsuranceEmployer-paid Life InsuranceEmployer-paid Short-Term DisabilityLong-Term ...
Certified Occupational Therapist Assistant
Evanston, IL · On-site
$27.25 - $36.50/hr
... centered careNet Health training providedComprehensive BenefitsMedical InsuranceDental InsuranceVision InsuranceEmployer-paid Life InsuranceEmployer-paid Short-Term DisabilityLong-Term ...
... CareNet. Documents all patient care activities in the Carnet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • ...
... CareNet. Documents all patient care activities in the Carnet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • ...
... CareNet. Documents all patient care activities in the Carnet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • ...
... CareNet. Documents all patient care activities in the Carnet System. • Demonstrates competency in all procedures within scope of practice, as appropriate to the ages of patients served. • ...
Carenet Health rating
5.9
Based on 46 frontline employees who took The Breakroom Quiz
37th of 71 rated call and contact centers
Job description
Carenet is looking for a VP of Client Success!
Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations.
The Vice President of Client Success will drive enterprise retention, expansion of existing business, and long-term customer value creation across multiple client portfolios. If you're ready to lead transformational client success initiatives and make a lasting impact on our business and our clients, we'd love to hear from you!
This is an onsite role in San Antonio, Texas.
The Vice President partners closely with Sales, Operations, Product, and executive leadership to align customer strategy with enterprise growth objectives.This leader owns the systems, governance, talent strategy, and commercial discipline required to strengthen client partnerships, accelerate Net Revenue Retention, and position Carenet as a strategic healthcare engagement partner.
- Leads the Client Success organization with accountability for customer retention, account growth, and overall client success.
- Develops and executes enterprise Client Success strategies aligned with business growth and customer lifetime value.
- Partners with Sales to establish governance, strengthen account planning, and drive revenue growth within existing clients.
- Oversees customer portfolio performance, including renewals, customer health, adoption, pricing optimization, and expansion opportunities.
- Builds scalable Client Success processes, operating standards, and cross-functional collaboration with Product, Operations, Finance, and executive leadership.
- Leads executive client relationships, strategic account governance, and long-term partnership planning.
- Develops organizational capability through talent management, leadership development, succession planning, and performance management.
- Presents portfolio performance, customer insights, revenue results, and strategic growth initiatives to executive leadership.
- Bachelor’s degree required; Master’s degree preferred.
- 15+ years of progressive experience in Client Success, Customer Experience, Commercial Leadership, or related fields, including executive leadership responsibility.
- Demonstrated success leading large-scale customer organizations with revenue accountability in BPO environment.
- Proven experience delivering retention, expansion, and customer value outcomes across enterprise portfolios.
- Strong commercial, financial, and operational leadership capabilities.
- Ability to travel up to 50% as needed to support client relationships, business objectives, leadership activities, and organizational priorities.
- Recognized industry expert with deep market knowledge and a strong reputation as a thought leader.
- Exceptional executive negotiation, communication, and influencing skills, with the ability to build strong partnerships across leadership teams.
- Proven success in shaping business and growth strategies while leading organizational change and transformation.
- Demonstrated ability to build, scale, and develop high-performing teams, operating models, and organizational capabilities.
- Healthcare, payer, provider, or health services industry experience is strongly preferred.
- Experience managing enterprise customer growth and retention strategies.
- Exposure to customer operating models, digital transformation, or commercial excellence initiatives.
- Willing to work in our San Antonio Office.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
What Carenet Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Carenet Health
Sourced by ZipRecruiter
At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
San Antonio, TX, US
Year founded
1988