Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is ...
60 Carenet Jobs Hiring Near You
Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is ...
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in ...
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is ...
Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is ...
Healthcare Advocate| Onsite: Biloxi | Starts 8/14/26
Biloxi, MS · On-site
$15/hr
Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is ...
Healthcare Advocate| Onsite: Biloxi | Starts 8/14/26
Biloxi, MS · On-site
$15/hr
Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is ...
Healthcare Advocate| Onsite: Biloxi | Starts 8/14/26
Biloxi, MS · On-site
$15/hr
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in ...
Healthcare Advocate| Onsite: Biloxi | Starts 8/14/26
Biloxi, MS · On-site
$15/hr
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At ...
CareNet Counselor
Winston Salem, NC · On-site
$32.45 - $48.70/hr
Department: 39919 CareNet Inc - Counseling Admin: Hawthorne Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Weekdays BLANK Pay Range $32.45 - $48 ...
CareNet Counselor
Winston Salem, NC · On-site
$32.45 - $48.70/hr
Department: 39919 CareNet Inc - Counseling Admin: Hawthorne Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Weekdays BLANK Pay Range $32.45 - $48 ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
CareNet Counselor
$32.45 - $48.70/hr
Department: 39919 CareNet Inc - Counseling Admin: Hawthorne Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Weekdays BLANK Pay Range $32.45 - $48 ...
CareNet Counselor
$32.45 - $48.70/hr
Department: 39919 CareNet Inc - Counseling Admin: Hawthorne Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Weekdays BLANK Pay Range $32.45 - $48 ...
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you.
Monday - Friday, 8:00 AM - 5:00 PM CST The Dir, Sales Development builds and leads Carenet's outbound sales development function, creating a scalable, high-performing pipeline generation engine that ...
Monday - Friday, 8:00 AM - 5:00 PM CST The Dir, Sales Development builds and leads Carenet's outbound sales development function, creating a scalable, high-performing pipeline generation engine that ...
Monday - Friday, 8:00 AM - 5:00 PM CST The Dir, Sales Development builds and leads Carenet's outbound sales development function, creating a scalable, high-performing pipeline generation engine that ...
Monday - Friday, 8:00 AM - 5:00 PM CST The Dir, Sales Development builds and leads Carenet's outbound sales development function, creating a scalable, high-performing pipeline generation engine that ...
Director, Sales Development
San Antonio, TX · On-site +1
Monday - Friday, 8:00 AM - 5:00 PM CST The Dir, Sales Development builds and leads Carenet's outbound sales development function, creating a scalable, high-performing pipeline generation engine that ...
Director, Sales Development
San Antonio, TX · On-site +1
Monday - Friday, 8:00 AM - 5:00 PM CST The Dir, Sales Development builds and leads Carenet's outbound sales development function, creating a scalable, high-performing pipeline generation engine that ...
VP, Client Success
San Antonio, TX · On-site +1
$124K - $160K/yr
Overview Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice ...
VP, Client Success
San Antonio, TX · On-site +1
$124K - $160K/yr
Overview Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice ...
VP, Client Success
San Antonio, TX · On-site
$124K - $160K/yr
Overview Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice ...
VP, Client Success
San Antonio, TX · On-site
$124K - $160K/yr
Overview Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice ...
Healthcare Advocate, Bilingual | Onsite: Biloxi | Starts 8/14/2026
Biloxi, MS • On-site
$14/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
Carenet Health rating
5.9
Based on 46 frontline employees who took The Breakroom Quiz
37th of 71 rated call and contact centers
Job description
Overview
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in delivering high-quality healthcare support that improves access to care, strengthens member satisfaction, and reinforces trust in Carenet's services.
By consistently executing service expectations and adhering to regulatory and client requirements, the Healthcare Advocate directly supports operational performance, service quality, and brand reputation. The role also contributes to continuous improvement by accurately documenting interactions, identifying issues early, and participating in coaching and quality programs that enhance overall service delivery.
Responsibilities
Responsibilities and Duties
Qualifications
Compensation & Benefits
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $14.00 per hour.
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Protect Yourself from Recruitment Scams
At Carenet Healthcare, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing fake offer letters.
Carenet communicates using our e-mail domain: @carenethealth.com
To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).
If you believe you have been a victim of a crime, contact the local authorities or the FBI's Internet Crime Complaint Center at ic3.gov.
For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Req # 5431
The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in delivering high-quality healthcare support that improves access to care, strengthens member satisfaction, and reinforces trust in Carenet's services.
By consistently executing service expectations and adhering to regulatory and client requirements, the Healthcare Advocate directly supports operational performance, service quality, and brand reputation. The role also contributes to continuous improvement by accurately documenting interactions, identifying issues early, and participating in coaching and quality programs that enhance overall service delivery.
Responsibilities
Responsibilities and Duties
- Handle inbound and outbound calls related to healthcare services, benefits, scheduling, and member support
- Provide accurate information and guidance while demonstrating empathy and professionalism
- Follow approved scripts, workflows, and escalation procedures
- Document member or patient interactions accurately and completely in required systems
- Identify and escalate issues that require additional support or resolution
- Maintain adherence to schedules, attendance policies, and break requirements
- Participate in coaching sessions, quality reviews, and team meetings
- Support operational initiatives aimed at improving service quality and member experience
- Stay current on healthcare processes, systems, and compliance requirements
- Maintain confidentiality of all sensitive member and organizational information
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Minimum of 0-2 years of experience in a call center, healthcare, or customer service environment preferred
- Strong verbal and written communication skills with a strong patient- and service-focused mindset
- Ability to follow structured processes, scripts, and compliance requirements consistently
- Basic computer literacy and ability to navigate multiple systems simultaneously
- Strong attention to detail and ability to accurately document information
- Ability to handle sensitive information with professionalism and discretion
- Willingness to learn healthcare terminology, systems, and workflows
- Ability to perform effectively in a fast-paced, metrics-driven environment
Compensation & Benefits
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $14.00 per hour.
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Protect Yourself from Recruitment Scams
At Carenet Healthcare, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing fake offer letters.
Carenet communicates using our e-mail domain: @carenethealth.com
To report suspicious job ads or emails, email our recruiting team at recruiting@carenethealth.com and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).
If you believe you have been a victim of a crime, contact the local authorities or the FBI's Internet Crime Complaint Center at ic3.gov.
For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Req # 5431
What Carenet Health employees say
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Get the full story on Breakroom
About Carenet Health
Sourced by ZipRecruiter
At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
San Antonio, TX, US
Year founded
1988