CaptionCall
CaptionCall

60 Captioncall Customer Service Representative Jobs Hiring Near You

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Business Growth Field Trainer

Fargo, ND ยท On-site

$35K - $59K/yr

Increase awareness and adoption of CaptionCall services throughout your territory * Travel throughout your local territory (~55-mile radius) for provider visits, customer appointments, and outreach ...

Account Manager

North Houston, TX ยท On-site

$39K - $66K/yr

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Business Growth Field Trainer

Anchorage, AK ยท On-site

$35K - $59K/yr

Increase awareness and adoption of CaptionCall services throughout your territory * Travel throughout your local territory (~55-mile radius) for provider visits, customer appointments, and outreach ...

Maintain adequate inventory of equipment and supplies in order to service customers * Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by the company

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for ... Represent CaptionCall at various events as assigned * Adhere to strict compliance policies set by ...

Promote the CaptionCall service * Complete service calls as assigned * Install and troubleshoot CaptionCall phones * Courteously train customers on how to use the phone and its features * Accurately ...

Business Growth Field Trainer

Fargo, ND ยท On-site

$17.07 - $28.51/hr

Increase awareness and adoption of CaptionCall services throughout your territory * Travel throughout your local territory (~55-mile radius) for provider visits, customer appointments, and outreach ...

Showing results 21-40

Installer/Trainer Part Time

Installer/Trainer Part Time

CaptionCall

Cleveland, OH โ€ข On-site

Full-time

Posted 21 days ago


Job description

Job Summary

Help make a difference!ย  CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and itโ€™s the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement.

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Essential Duties and Responsibilities

  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Create lead generation activities and generate referrals
  • Attend and participate in trade shows and other corporate events as assigned
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
  • Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events
  • Complete service calls as assigned
  • Accurately maintain customer records
  • Complete required reports and submit invoices and feedback on customer interactions
  • Retrieve and clean phones of former customers
  • Maintain adequate inventory of equipment and supplies in order to service customers
  • Adapt to new responsibilities as necessary
  • Other duties as assigned

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Supervisory Responsibility

This position has no supervisory responsibilities.

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Travel Requirements

Travel Requirements:ย  Less than 25%

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Education

Minimum:

  • High School Diploma or GED

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Experience

  • Basic computer knowledge and experience
  • Sales experience
  • Experience working in the hearing health field
  • Experience working with senior citizens

Knowledge, Skills, and Abilities

  • Provide excellent customer service
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual customers
  • Must be reliable, organized and punctual

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Working Conditions and Physical Requirements

  • Able to sit/ stand for a long period of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required.

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Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Missionโ€ฆHarnessing the power of language, we connect diverse people and enrich the human experience.

Our Visionโ€ฆTo provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the worldโ€™s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorensonโ€™s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working โ€œThe Sorenson Wayโ€ with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.