ZipRecruiter

Log In

Capital Management Services
Capital Management Services

32 Capital Management Services Jobs Hiring Near You

next page

Showing results 1-20

All JobsCapital Management Services Jobs

Capital Management Services Jobs Information

What are the most popular cities for Capital Management Services jobs?

What are the most popular states for Capital Management Services jobs?

Infographic showing various job openings at Capital Management Services in the United States as of September 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 82% Physical, and 18% Remote job distribution.

Customer Account Representative - First-Party Personal Loan Servicing

Buffalo, NY • On-site

Capital Management Services
See more jobs at Capital Management Servicesexternal

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Customer Account Representative – First-Party Personal Loan Servicing

Buffalo, NY | Full-Time | Starting at $17.00/hour + Up to $500/Month in Performance Bonuses

Capital Management Services (CMS) is hiring for our September 14th, 2026 training class!

CMS is a Buffalo-based company specializing in first-party account servicing for a nationally recognized financial institution. In this role, you will work with customers who have personal loans ranging from $8,000 to $40,000, helping them resolve recently missed payments and identify repayment solutions.

This is first-party account servicing-not third-party debt collection or charged-off debt recovery. We are looking for professional, customer-focused individuals who can communicate confidently and represent our client with the highest level of professionalism.

What You'll Do

As a Customer Account Representative, you'll work with customers whose personal loans are between 2 and 90 days past due, helping them bring their accounts current while providing exceptional customer service.

Responsibilities include:

  • Handle inbound and outbound calls regarding personal loan accounts.
  • Discuss payment options and assist customers with resolving recently missed payments.
  • Build rapport while maintaining a professional and empathetic approach.
  • Accurately review account information and document customer interactions.
  • Navigate multiple computer systems efficiently.
  • Meet individual and team performance goals while maintaining strict compliance standards.
What We're Looking For
  • Previous first-party collections or financial services experience preferred
  • Professional phone presence and strong communication skills
  • Excellent customer service and problem-solving abilities
  • Comfortable working in a fast-paced, goal-oriented environment
  • Basic computer proficiency and the ability to multitask
  • Reliable attendance and a strong work ethic
Compensation & Benefits
  • Starting pay of $17.00 per hour
  • Earn up to $500 per month in performance bonuses
  • Fully paid training
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Employee Referral Program
  • Career advancement opportunities
  • All equipment provided
Paid Training

Training begins September 14th , 2026

Position Details
  • Full-Time
  • 40 hours per week
  • On-site in Buffalo, NY

If you're looking for a career with a stable company that values professionalism, customer service, and employee development, we'd love to hear from you. Apply today to join the Capital Management Services team!

#ZR

Apply