Location: Remote (U.S. based)
Employment Type: Full-Time
About CallonDoc:
CallonDoc is revolutionizing telehealth by combining expert medical care with cutting-edge technology to deliver convenient, affordable, and high-quality healthcare to millions of patients across all 50 states. As one of the fastest-growing virtual care platforms, we are redefining what it means to access healthcare in the digital age. Our mission is to break down traditional barriers to care and build technology that makes medicine more accessible and equitable for all.
Role Overview:
As the Sales Account Manager, you will operate at startโup speed, this role owns the full partner lifecycleโfrom prospecting and consultative solution selling through onboarding, activation, and expansionโwhile continuously optimizing for pipeline velocity and partner LifetimeโฏValueโฏ(LTV). Your goal is to drive Call On Docโs 10X revenue growth by architecting and scaling a systematized partner ecosystem for white-label telemedicine solutions. Own end-to-end partner lifecycle strategy, focusing on onboarding, revenue diversification, and scalable partner management.
This individual must be a highly organized, consultative, and tech-savvy sales strategist who can bridge external client needs with our internal operations and digital product offerings. You will also ensure continuous pipeline growth and operational scalability by developing clear Standard Operating Procedures (SOPs) and communication workflows to streamline the onboarding and retention of partners.
Key Responsibilities:
- Solution & Consultative Sellingโโ Conduct discovery, craft ROIโdriven proposals, deliver demos, and negotiate commercial terms to signature.
- Partner Onboarding & Enablementโโ Coordinate crossโfunctional launch plans (Clinical Ops, Compliance, Marketing) to achieve firstโusage milestones within 30โฏdays.
- Account Growth & Retentionโโ Execute quarterly business reviews (QBR) and upsell capacity blocks, premium tiers, or addโon services to hit netโrevenueโretention (NRR) targets.
- DataโDriven Forecastingโโ Maintain 95โฏ% CRM hygiene; report weekly on funnel metrics, winโloss insights, and capacity utilization.
- Market Intelligenceโโ Monitor competitive moves, reimbursement trends, and employer benefits benchmarks; package insights for Product & Exec teams.
Core Duties include:
- Deal Management - Run 30โ60โ90โday sales cycles with MEDDICC discipline. Coordinate legal & compliance reviews; align pricing to Standard, Plus, Premium, or CapacityโPlus tiers.
- Launch & Adoption - Track firstโ30โday utilization; trigger playbooks if <โฏ70โฏ% of forecast.
- Expansion - Identify crossโsell triggers (new states, virtual mental health, Rx delivery). Present business cases to Economic Buyer and champion budget cycles.
- Collaboration - Partner with client Marketing for coโbranded campaigns. Provide feedback loops to Product on feature requests.
- Account Management - Host quarterly business reviews (QBRs) with top 15% partners.
- Account Growth - Negotiate/close 5โ8 new partnerships/month (min. $300K combined ACV).
Required Qualifications:
- 5+ years in B2B SaaS/telehealth sales, closing $500K+ ACV deals.
- Mastery of complex sales cycles (6โ9 months; multi-stakeholder).
- Proven pipeline forecasting accuracy (โฅ90% quarterly).
- Expertise in CRM automation (HubSpot/Salesforce), sales intelligence (ZoomInfo, Apollo.io), and CLM tools (Ironclad).
- Proven success closing 6โfigure deals with HR, Benefits, or Payer executives.
- Strong presentation skillsโable to tailor demo narratives to CFO, CEO, HR Director, or Broker audiences.
Preferred Qualifications:
- Experience with channel partnerships or marketplaces.
- MBA or equivalent strategic acumen.
Soft Skills & Culture Fit:
- Leverage-Seeking - Automates repetitive tasks; builds playbooks.
- Influence Architect - Aligns product, legal, and ops teams for rapid deal execution.
- Vertical Visionary - Identifies untapped healthcare verticals and monetization models.
- Owner Mentality โ Treats pipeline and partner book as a "miniโP biased to action.
- CrossโFunctional EQ โ Works fluidly with clinicians, marketers, compliance and developers/engineers.
- Customer Obsession โ Seeks to add value before, during, and after the sale.
- Kaizen (Continuous Improvement) โ Always asking โHow can we make this 1โฏ% better tomorrow?โ
- Growth Mindset โ Embraces rapid experimentation, learns from data, iterates.
Benefits:
- 401(k)
- Health insurance
- Parental Leave
- Paid time off
Why CallonDoc?
- Impact: Be part of an organization that is changing the healthcare landscape. Your work will directly contribute to improving the quality and accessibility of healthcare for millions of people across the nation.
- Flexibility: Enjoy a fully remote work environment with flexible hours, ensuring you maintain a healthy work-life balance.
- Growth Opportunities: Join a fast-growing company that offers substantial room for professional development, mentorship, and career progression.
- Inclusive Culture: Join a team that values diversity, collaboration, and innovation. At CallonDoc, your voice will be heard, and your contributions will matter.
At CallonDoc, we believe in empowering individuals with technology to make healthcare more accessible. If youโre passionate about technology and making a real-world impact, weโd love to have you join our team!