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71 Brightview Landscapes Customer Service Representative Jobs Hiring Near You

BrightView

Business Developer

Columbus, OH · On-site

Identify customer needs and utilize solution-based selling techniques to fully demonstrate value of BrightView services * Cultivate and maintain relationships with prospects and existing clients

BrightView

Business Devloper

Columbus, OH · On-site

Identify customer needs and utilize solution-based selling techniques to fully demonstrate value of BrightView services * Cultivate and maintain relationships with prospects and existing clients

BrightView Landscapes

Business Developer

Columbus, OH · On-site

Identify customer needs and utilize solution-based selling techniques to fully demonstrate value of BrightView services * Cultivate and maintain relationships with prospects and existing clients

BrightView

Branch Recruiting Coordinator

Columbus, OH · On-site

$19.25 - $25.75/hr

Represent BrightView at hiring events and actively build local partnerships that support talent ... Prior experience in landscaping, construction, manufacturing, or other service-based industries is ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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BrightView Jobs Information

Do workers at BrightView Landscapes get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Does BrightView Landscapes pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

At BrightView Landscapes, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from BrightView Landscapes affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at BrightView Landscapes?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at BrightView Landscapes worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do BrightView Landscapes workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for BrightView Landscapes workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it to get time off at BrightView Landscapes?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do BrightView Landscapes managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at BrightView Landscapes spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at BrightView Landscapes?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at BrightView Landscapes good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at BrightView Landscapes feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at BrightView Landscapes get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at BrightView Landscapes?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at BrightView Landscapes enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at BrightView Landscapes recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at BrightView Landscapes?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at BrightView Landscapes?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think BrightView Landscapes’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how BrightView Landscapes is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Brightview Landscapes?

What are the most popular categories at Brightview Landscapes?

Account Manager

BrightView

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

BrightView Landscapes rating

6.9

Company rating: 6.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

16th of 36 rated gardening and landscaping

Job description

The Best Teams are Created and Maintained Here.
Job Summary
  • The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:
  • Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
  • Develop accurate estimates and takeoffs for both new and existing clients as needed
  • Deliver timely bid proposals and designs for enhancement projects.
  • Generate referrals from existing client base and communicate leads to Business Developer
  • Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact
  • Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
  • Lead and facilitate the resolution of client concerns or issues
  • Ensure timely account renewals within the assigned client portfolio
  • Proactively assess and address site enhancement needs during visits
  • Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations
  • Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met
  • Support hiring, training, and coaching of field crews for the assigned portfolio
  • Promote and enforce safety policies and procedures
  • Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
  • Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
  • Maintain proper account documentation and notes in the CRM system
  • Monitor and maintain satisfactory accounts receivable levels
  • Coordinate with the Branch Administrator to keep client records and contact information current
  • Perform additional duties as assigned by the Branch Manager

Education and Experience:
  • Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry
  • Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.
  • Strong written and verbal communication skills.
  • Demonstrated leadership and coaching abilities
  • Ability to foster collaboration and teamwork

Physical Demands/Requirements:
  • Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
  • Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
  • Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services
  • Ability to travel by car, train, and plane
  • Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours

Work Environment:
  • Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week
  • Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time
Compensation Pay Range:
65,000- 75,000
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It's Not Just a Team. It's One BrightView.

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