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BrightSpring Health Services
BrightSpring Health Services

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BrightSpring Health Services Jobs Information

Do workers at BrightSpring Health Services get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and August 2026.

Does BrightSpring Health Services pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

At BrightSpring Health Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and August 2026.

Do part-time workers get paid time off at BrightSpring Health Services?

Most people who work part-time don’t get paid time off.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.

Is the health insurance from BrightSpring Health Services affordable enough for their workers?

Only some people say the health insurance costs are okay.
59% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at BrightSpring Health Services?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 82% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at BrightSpring Health Services worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.

Do BrightSpring Health Services workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for BrightSpring Health Services workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at BrightSpring Health Services?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Do BrightSpring Health Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at BrightSpring Health Services spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at BrightSpring Health Services?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a BrightSpring Health Services job good for students?

Only some students say this is a good place to work if you’re studying.
56% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at BrightSpring Health Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at BrightSpring Health Services feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at BrightSpring Health Services get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at BrightSpring Health Services?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at BrightSpring Health Services enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at BrightSpring Health Services recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at BrightSpring Health Services?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at BrightSpring Health Services?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think BrightSpring Health Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how BrightSpring Health Services is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.
Infographic showing various job openings at Brightspring in the United States as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Patient Services Coordinator

BrightSpring Health Services

Lexington, KY • On-site

Full-time

Re-posted 24 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

221st of 243 rated social care providers

Job description

Our Company

BrightSpring Health Services

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities
  • Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
  • Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
  • Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
  • Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
Qualifications
  • High school graduate or GED
  • Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
  • Sound knowledge of the framework, organization, and function of home care including eligibility requirements
  • Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
  • Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
  • Ability to work independently and in a team environment
  • Excellent, oral, written, and interpersonal communication skills
  • Professional appearance and demeanor
About our Line of BusinessBrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.Additional Job Information

LUNA

Employment Type: FULL_TIME

What BrightSpring Health Services employees say

Pay

Benefits

Hours and flexibility

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