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Boston MedFlight

6 Boston Medflight Customer Service Representative Jobs Hiring Near You

Boston MedFlight

RW Pilot

Bedford, MA · On-site

$124 - $179/hr

Strictly adhere to Boston MedFlight's General Operations Manual (GOM), Safety Management System ... Previous experience in Helicopter Emergency Medical Services (HEMS) or Part 135 operations strongly ...

Boston MedFlight

RW Pilot

Bedford, MA · On-site

$94K - $117K/yr

Strictly adhere to Boston MedFlight's General Operations Manual (GOM), Safety Management System ... Previous experience in Helicopter Emergency Medical Services (HEMS) or Part 135 operations strongly ...

Boston MedFlight

Director of Finance

Bedford, MA · On-site

Partner cross-functionally with service lines and operational leaders to support business ... Boston MedFlight is proud to be an Equal Opportunity Employer. All qualified applicants will ...

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Infographic showing various Customer Service Representative job openings at Boston Medflight in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Critical Care Transport Paramedic

Boston MedFlight

Bedford, MA • On-site

$48.27 - $76.32/hr

Full-time

Re-posted 21 days ago

Job description

Job Title:

Critical Care Transport Specialist (Paramedic)


Reports To:

Chief Medical Officer and Director of Operations-Clinical


Position Summary

Under the direction of the Chief Medical Officer and Director of Operations-Clinical, the Critical Care Transport Specialist (CCTS) is responsible for providing safe, effective, and comprehensive prehospital and interfacility care to patients transported by Boston MedFlight by air or ground. The CCTS functions as part of a high-performance clinical team, capable of responding to a wide variety of high-acuity medical scenarios.


Key Responsibilities

Clinical Care and Operations

  • Provide comprehensive and effective patient care to critically ill and injured patients in the transport medicine environment.
  • Maintain clinical skill proficiency, continuing education, and all certifications required to provide advanced-level medical care.
  • Uphold safety standards in accordance with Boston MedFlight and FAA requirements.
  • Complete all required patient care documentation accurately and in a timely manner per organizational policy.
  • Maintain a clean and fully stocked clinical and operational environment, including retrieving, cleaning, and restocking medical equipment.
  • Report on time for duty at assigned BMF base sites, including remote locations.
  • Maintain compliance with all Boston MedFlight policies and procedures.
  • Attend all required educational sessions.

Communication and Collaboration

  • Communicate professionally and effectively in both written and spoken formats.
  • Maintain positive interactions with patients, families, hospital staff, and BMF colleagues.
  • Support teamwork and demonstrate flexibility in dynamic and high-pressure environments.

Potential Duties

  • Assist with data entry and administrative tasks.
  • Represent Boston MedFlight in public education, outreach, or marketing events.
  • Travel unrestricted as needed for mission requirements, training, or operational support.


Minimum Qualifications

  • National Registry Paramedic and Massachusetts EMT-P certifications are required.
  • Minimum of five (5) years of advanced prehospital experience preferred.
  • Required certifications: ACLS, BLS, PALS.
  • NRP required by the completion of orientation.
  • FP-C certification required within one year of employment.
  • Copy of highest-level diploma required; bachelor’s degree strongly preferred.
  • Current Real ID-compliant driver’s license, and authorization to work in the U.S.
  • Ability to work rotating shifts including nights, weekends, and holidays.
  • Must be able to read, write, speak, and comprehend English without restriction.


Physical Requirements

  • Must possess physical capability to run, climb, lift patients, and carry medical equipment.
  • Work in confined spaces and in varying environmental conditions, including extreme weather.
  • Must lift 175 pounds between two people from a squatting to a standing position (agility test required annually).
  • Must not exceed a BMI of 30 or a maximum individual weight of 210 lbs. 
  • Must be free of motion sickness and conditions that impair cognitive or physical function.


Notes

  • Must pass FBI and/or CORI background check prior to starting employment.
  • Pre-employment physical required at BMF Occupation health provider. 
  • Ability to pass annual physical examinations and Fit-for-Duty Test
  • Participation in random drug and alcohol testing.
  • This is a full-time, non-exempt position.
  • This position requires current COVID-19 and seasonal flu vaccinations, subject to medical or religious exemption requests.


Equal Employment Opportunity Statement:

Boston MedFlight is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.


Reasonable Accommodation Statement:

If you require a reasonable accommodation to complete any part of the application process or to perform the essential functions of a position, please contact HumanResources@bostonmedflight.org. 


1/2026


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