At Blueground, weโre on a mission to make everyone feel at homeโwherever life takes them. Whether our guests are traveling for a month or moving across the world, we give them the peace of mind, flexibility, and confidence to embrace lifeโs next chapter.
Since 2013, weโve grown into a global leader in fully furnished rental homes backed by over $300M in funding, we're currently operating in 46 cities with more than 50,000 homesโand weโre not stopping there. Our ambitious goal? 100,000 homes in 100 cities by 2026.
Our journey is powered by a dynamic, diverse team of 600+ colleagues across 17 countries. Together, weโve built a culture rooted in collaboration, inclusiveness, and boundless opportunity. At Blueground, youโll find a place to grow, make an impact, and shape the future of a world leading organization.
Weโre guided by five principles that reflect how we work and win together:
- Putting Guests First โ Everything starts with delivering an unforgettable guest experience.
- Speed โ We move fast, stay agile, and keep pushing boundaries.
- Keeping it Honest โ We lead with transparency and build trust through open dialogue.
- Embracing Change โ We welcome new challenges with optimism and adaptability.
- Diving In โ We take ownership, act with purpose, and deliver meaningful results.
The Role
Weโre looking for a detail-oriented Field Operations Associate to join our Washington D.C. team. In this hands-on role, you'll be the heartbeat of our operationsโprepping properties, solving in-field issues, and ensuring our apartments are always guest-ready.
From conducting move-in inspections to troubleshooting WiFi or assembling furniture, youโll be instrumental in maintaining Bluegroundโs high standards and delivering a seamless experience for every guest.
What Youโll Be Doing
- Unit Preparation & Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-inโhandling everything from small fixes to last-minute prep.
- On-the-Ground Support: Serve as Bluegroundโs boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively.
- Inspections & Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards.
- Walkthroughs & Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, dรฉcor, and presentation are on-brand and flawless.
- Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use.
- Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience teamโkeeping communication tight and response time fast.
Requirements
- Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environment
- Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.)
- Strong organizational skills with attention to detail
- Ability to lift and move items over 30 lbs regularly
- Tech-savvy and confident with tools like Slack, G Suite, and mobile task apps
- Positive, upbeat, and team-oriented personality
Additional Requirements:
- Availability to work SAT/SUN/MON
- Valid driverโs license
- Ability to drive a company van-sized vehicle
- Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement
Benefits
- Competitive salary and annual performance bonus ($53,000 - $60,000 and up to 15% annual performance bonus)
- Device stipend
- Flexible PTO
- Cigna Healthcare (Medical, Dental, Vision)
- 401k retirement plan
- Paid maternity/parental leave benefits for new parents
- Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!
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