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60 Bluebird Bio Clinical Operations Manager Jobs Hiring Near You

US Eye

Clinical Operations Manager

Fort Myers, FL · On-site

CLINICAL OPERATIONS MANAGER About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and ...

destinationone Consulting

Various locations across Alberta The Clinical Operations Manager oversees the daily clinical activities of the healthcare practice, ensuring high-quality patient care while optimizing operational ...

DaVita, Inc.

Clinical Operations Manager

Forks, WA · On-site

Clinical Experience Required - Registered Nurse, Patient Care Technician, Licensed Social Worker, or Registered Dietician. What you can expect as a Healthcare Operations Manager: * Patients come ...

US Eye

Clinical Operations Manager

Fort Myers, FL · On-site

CLINICAL OPERATIONS MANAGER About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and ...

Alcanza

Clinical Operations Manager

Sugar Land, TX · On-site

The Manager, Clinical Operations is responsible for leading the operational performance of the clinical research staff. Provides on-site oversight to help ensure execution and coordination of ...

Conduit Health

Clinical Operations Manager

New York, NY · On-site

$75K - $120K/yr

You partner naturally with Clinical Operations and report clearly to the Ops Manager on provider performance during and after onboarding. * Compliance-Minded: You understand healthcare regulations ...

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Clinical Operations Manager

US Eye

Fort Myers, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

US Eye rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

CLINICAL OPERATIONS MANAGER
About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.


Essential Job Functions:

Oversee clinical operations and clinical support staff of assigned practice(s)

• Ensure smooth efficient operations and communication with providers, support associates and patients,
as well as corporate departments and market leadership
• Monitor performance of clinical team to ensure accuracy, efficiency, optimal patient flow and patient
satisfaction
• Coordinate and/or facilitate training of technicians; conduct skill set assessments on all techs upon hire
and as scheduled/required throughout the year
• Oversight of clinical support staff hours/lunch/breaks and within scheduled hours
• Monitor all role responsibilities of direct reports.
• Ensure excellent customer service; ensure clinical staff is delivering timely check in/out (visit flow),
appropriate medical support, care and testing, excellent in person and via phone customer service.
• Work with management teams to develop and assist with training needs as they arise.
• Oversee and ensure applicable training for all clinical support associates based on roles
• Random auditing of performance in EMR to identify training needs
• Ensure associates model and follow all customer service skills, ophthalmic testing, insurance verification
and prior authorizations, and appropriate surgical and follow up appointment scheduling
• Team Building
• Coordinate position need job postings, Interview/Hire as needed
• Performance Reviews/Performance Plans for direct reports outlined above
• Oversee appropriate work performance issues – discipline documentation
• Liaison to patients and providers to ensure overall patient satisfaction
• Handle staff and patient complaints
• Coordinate and schedule on site vendors, repairs, and all aspects of the physical buildings for day-to-day
operations in conjunction with the Senior/Regional Director of Operation
• Ensure safety training and policies are followed.
• Ensure all staff are trained in HIPAA and enforce HIPAA regulatory requirements
• All other responsibilities that may be assigned

Competencies:

  • Leadership and management skills that supports high patient experience standards and the development of the team.
  • Ability to follow oral and written instructions.
  • Capable of maintaining high degree of confidentiality.
  • Strong time management skills that support high performance environment.
  • Ability to maintain a professional, respectful and courteous work environment.


Education and Experience:

  • Associate or bachelor’s degree with an emphasis on business, healthcare administration or related fields (preferred).
  • High school graduate, with previous work experience in project management, leadership in healthcare administration, business or related field, or previous equivalent experience in a medical practice.
  • Technology savvy, with competency in Office Suite and ability to learn software applications as required.


Position Type and Expected Hours of Work:

  • This is a full-time position located in Ft. Myers, FL.
  • Weekly travel among the regional offices will be required.
  • The work environment is fast-paced, requires strong time management skills and is focused on results-driven leadership.

Benefits:

401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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