POSITION OVERVIEW: The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the ...
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56 Biotouch Jobs Hiring Near You
POSITION OVERVIEW: The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the ...
Why You'll Love This Job Dispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy ...
Why You'll Love This Job Dispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy ...
Continuous Improvement Engineer Job
Midland, GA ยท On-site
$70K - $94K/yr
Why You'll Love This Job The Continuous Improvement Engineer is responsible for driving operational excellence through Lean Manufacturing principles, process optimization, waste elimination, and ...
Continuous Improvement Engineer Job
Midland, GA ยท On-site
$70K - $94K/yr
Why You'll Love This Job The Continuous Improvement Engineer is responsible for driving operational excellence through Lean Manufacturing principles, process optimization, waste elimination, and ...
Continuous Improvement Engineer
$70K - $94K/yr
The Continuous Improvement Engineer is responsible for driving operational excellence through Lean Manufacturing principles, process optimization, waste elimination, and continuous improvement ...
Quick apply
Continuous Improvement Engineer
$70K - $94K/yr
The Continuous Improvement Engineer is responsible for driving operational excellence through Lean Manufacturing principles, process optimization, waste elimination, and continuous improvement ...
Medical Logistics Dispatcher Job
Denver, CO ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and ...
Medical Logistics Dispatcher Job
Denver, CO ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and ...
Field Operations Supervisor
Cooperstown, NY ยท On-site
The Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service. Responsibilities * Manages day-to-day operations activity ...
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Field Operations Supervisor
Cooperstown, NY ยท On-site
The Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service. Responsibilities * Manages day-to-day operations activity ...
Medical Logistics Dispatcher
$22 - $25/hr
Dispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and ...
Quick apply
Medical Logistics Dispatcher
$22 - $25/hr
Dispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and ...
Infrastructure Engineer II Job
Midland, GA ยท On-site
$96K - $126K/yr
Why You'll Love This Job The Infrastructure Engineer II is responsible for the design, implementation, administration, maintenance, and continuous improvement of the organization's enterprise ...
Infrastructure Engineer II Job
Midland, GA ยท On-site
$96K - $126K/yr
Why You'll Love This Job The Infrastructure Engineer II is responsible for the design, implementation, administration, maintenance, and continuous improvement of the organization's enterprise ...
Medical Logistics Dispatcher Job
Denver, CO ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and ...
Medical Logistics Dispatcher Job
Denver, CO ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and ...
POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent growth with existing ...
Quick apply
POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent growth with existing ...
Enterprise Account Manager
Raleigh, NC ยท On-site
POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent growth with existing ...
Quick apply
Enterprise Account Manager
Raleigh, NC ยท On-site
POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent growth with existing ...
Infrastructure Engineer II
$96K - $126K/yr
The Infrastructure Engineer II is responsible for the design, implementation, administration, maintenance, and continuous improvement of the organization's enterprise infrastructure, including ...
Quick apply
Infrastructure Engineer II
$96K - $126K/yr
The Infrastructure Engineer II is responsible for the design, implementation, administration, maintenance, and continuous improvement of the organization's enterprise infrastructure, including ...
Why You'll Love This Job Dispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy ...
Why You'll Love This Job Dispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy ...
Enterprise Account Manager Job
Raleigh, NC ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent ...
Enterprise Account Manager Job
Raleigh, NC ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent ...
Why You'll Love This Job The Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service. Responsibilities * Manages day-to ...
Why You'll Love This Job The Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service. Responsibilities * Manages day-to ...
Enterprise Account Manager Job
Midland, GA ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent ...
Enterprise Account Manager Job
Midland, GA ยท On-site
Why You'll Love This Job POSITION OVERVIEW: The Enterprise Account Manager is responsible for managing the long-term relationship of high-volume clients to ensure client satisfaction and consistent ...
BioTouch Jobs Information
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Job description
POSITION OVERVIEW:
The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.
Shift Needed: Full-Time, Monday through Friday, 1:00 PM to 9:00 PMResponsibilitiesDUTIES & RESPONSIBILITIES:
· Answer and dispatch incoming calls from clients to couriers and enter information into courier software system.
· Assign and dispatch all will calls and STAT’s.
· Monitor online dispatch board for potential issues.
· Add, change or delete scheduled stops in planning.
· Research and resolve client issues quickly and accurately.
· Communicate unresolved client issues to direct supervisor immediately.
· Monitor status of deliveries and pickups to ensure timely delivery to client.
· Assist couriers as needed to help ensure routes are completed to client expectations.
· Review route sheets for accuracy.
· Negotiate courier payout.
· Monitor and utilize web-based applications, tools, and reports.
· Ensure policies and procedures as defined by clients and the company are being met.
· Prepare SOP for each account; shift turnover.
· Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS:
The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.
Shift Needed: Full-Time, Monday through Friday, 1:00 PM to 9:00 PMResponsibilitiesDUTIES & RESPONSIBILITIES:
· Answer and dispatch incoming calls from clients to couriers and enter information into courier software system.
· Assign and dispatch all will calls and STAT’s.
· Monitor online dispatch board for potential issues.
· Add, change or delete scheduled stops in planning.
· Research and resolve client issues quickly and accurately.
· Communicate unresolved client issues to direct supervisor immediately.
· Monitor status of deliveries and pickups to ensure timely delivery to client.
· Assist couriers as needed to help ensure routes are completed to client expectations.
· Review route sheets for accuracy.
· Negotiate courier payout.
· Monitor and utilize web-based applications, tools, and reports.
· Ensure policies and procedures as defined by clients and the company are being met.
· Prepare SOP for each account; shift turnover.
· Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS:
- Effective communicator, both written and oral.
- Excellent interpersonal and customer service skills.
- Team oriented environment.
- Strong problem solving skills and attention to detail.
- Ability to multi-task in a fast paced environment.
- Proficient in Microsoft Office or related software.
- Some college or college degree in business, logistics or related field preferred.
- 3+ years of customer service experience required.
- Courier software experience a plus.
- Prolonged sitting at a desk.
- Heavy communication via phone and email.
- Ability to lift up to 15 lbs at a time.
About BioTouch
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
La Puente, CA, US
Year founded
1984