60 Bentley Systems Customer Service Representative Jobs Hiring Near You

Location: Exton or Philadelphia, PA

Position Summary:

Our Inside Sales Representatives are a key part of our Account team. Working in close collaboration with Industry Sales Engineers, Inside Sales Representatives will drive growth and consumption in assigned accounts, identify white space for new product consumption, drive account penetration and stakeholder engagement, and strive to increase ARR in every account they handle, campaign execution, event recruitment, and follow-up.

Inside Sales Representatives will work across multiple industry accounts and align with account teams on messaging, strategy, and efforts. Additionally, each representative will work across teams to ensure that every account is properly serviced and happy with the support they receive.

Responsibilities:

• Communicate regularly with Industry Sales Engineers to align on messaging, the status of current efforts and new needs.
• Research accounts and identify opportunities to increase usage, upsell and cross-sell.
• Account mapping and new stakeholder engagement.
• Review and support the effective follow up and management of opportunities.
• Sales related admin functions as directed by your assigned manager.
• Develop a strong appreciation and deep understanding of how to effectively support your assigned Account teams and Manager.
• Have a strong desire and high level of commitment to helping ensure that your assigned sales team meets the team's defined sales goals.
• Recruit and drive attendance of new prospects and leads to various Bentley and industry events.

Qualifications:

• Up to 2 years previous sales or cold-calling experience.
• Ability to manage multiple initiatives.
• Excellent verbal and written communication skills and the ability to effectively present written and verbal information to users and prospects via phone and email.
• Excellent teamwork and collaboration skills.
• Technically adept, self-motivated and driven by results.
• This is a full-time role expected to work 40 hours per week, home-based in the US.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling and meeting functions.

Applicants must be authorized to work in the U.S. without current or future employer sponsorship.

What We Offer:

• A great Team and culture - please see our colleague video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
• An attractive salary and benefits package.
• A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups.
• A company committed to making a real difference by advancing the world's infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

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