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60 Bell Call Centre Representative Jobs Hiring Near You

Bell Company

Client Solutions Rep, Bell Mobility

$16.50 - $22.25/hr

Customer Service Representative At Bell, we connect Canadians and advance how they interact with ... Previous experience in customer service, call center, or service support roles is an asset * Strong ...

Bell

Sales Associate (Bell)

Niagara Falls, ON

CA$18 - CA$22/hr

Discounts on products and Bell home services · * Opportunities for growth and internal upward mobility Roles and Responsibilities: * Be prepared to work in a fast-paced, team-oriented environment

Bell

Sales Associate (Bell)

Hamilton, ON

CA$18 - CA$22/hr

Discounts on products and Bell home services · * Opportunities for growth and internal upward mobility Roles and Responsibilities: * Be prepared to work in a fast-paced, team-oriented environment

Bell

Sales Associate (Bell)

Saint Catharines, ON

CA$18 - CA$22/hr

Discounts on products and Bell home services · * Opportunities for growth and internal upward mobility Roles and Responsibilities: * Be prepared to work in a fast-paced, team-oriented environment

Bell

Sales Associate (Bell)

Welland, ON

CA$18 - CA$22/hr

Discounts on products and Bell home services · * Opportunities for growth and internal upward mobility Roles and Responsibilities: * Be prepared to work in a fast-paced, team-oriented environment

Bell

Directeur, Développement de sites

Mississauga, ON · On-site

At Bell, we're building a more connected future through world-class networks, AI-powered solutions ... Identify sites with strong potential for AI data centre development based on power availability ...

New

Bell

Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mondial, à des solutions propulsées par l'IA et à des expériences numériques qui améliorent la façon dont ...

New

Bell-

Janitorial Manager

Fredericksburg, PA · On-site

$14.25 - $18.75/hr

Janitorial Manager Full-time Regular Managers Fredericksburg, PA, US 3 days ago Requisition ID: 4503 Join the Bell & Evans Team At Bell & Evans, we've built our reputation on doing things the right ...

Bell

Seasonal Sales Consultant, Centre Eaton

Montreal, QC · On-site

CA$18 - CA$26/hr

If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Created:

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Infographic showing various Call Centre Representative job openings at Bell in the United States as of September 2026, with employment types broken down into 1% Full Time, and 99% Part Time. Highlights an 100% Physical job distribution.

Client Solutions Rep, Bell Mobility

Remote

Bell Company
See more jobs at Bell Companyexternal

$16.50 - $22.25/hr

Other

Posted 9 days ago

Job description

Customer Service Representative

At Bell, we connect Canadians and advance how they interact with the world through innovative communications technology, industry-leading services, and exceptional customer experiences. The Customer Service Representative plays a key role in delivering a seamless and positive experience for business customers. This role is responsible for handling inbound customer calls, managing customer accounts, activating and modifying cellular services, and resolving service-related inquiries. The CSR ensures accurate, timely, and high-quality support while maintaining a strong customer-first mindset.

Key Responsibilities
  • Handle inbound customer calls related to wireless services, account inquiries, and operational requests
  • Provide professional, knowledgeable, and courteous service while resolving customer issues efficiently
  • Accurately document customer interactions, requests, and resolutions in internal systems
  • Activate new cellular lines for corporate clients in accordance with approved requests and service agreements
  • Validate customer information, BAN details, rate plans, features, and device eligibility prior to activation
  • Ensure correct plan selection (voice, data, IoT, roaming, add-ons) based on corporate contracts and customer requirements
  • Process activations, changes, suspensions, and cancellations accurately and within established SLAs.
Issue Resolution & Service Excellence
  • Identify customer needs and resolve issues on first contact whenever possible.
  • Escalate complex or unresolved issues following established procedures.
  • Ensure all transactions are completed accurately and in compliance with company policies.
Operational Accuracy & Quality
  • Meet or exceed established performance metrics including productivity, quality, and service level targets
  • Follow standard operating procedures and quality guidelines to ensure consistent service delivery
  • Contribute to continuous improvement by identifying recurring issues and suggesting process enhancements
Collaboration & Continuous Learning
  • Work collaboratively with internal teams such as Sales, Operations, and Technical Support to resolve customer issues
  • Stay current on products, services, systems, and policies through ongoing training
  • Adapt to new tools, processes, and technologies as they are introduced
Required Qualifications
  • As required to meet customer's needs, successful candidate must pass Bell background check and Federal and Provincial Government security clearance
  • High school diploma or equivalent
  • Previous experience in customer service, call center, or service support roles is an asset
  • Strong communication and listening skills with the ability to handle customer conversations professionally
  • Ability to manage multiple systems and tasks in a fast-paced environment
  • Strong attention to detail and problem-solving skills
  • Knowledge of English and French required (read, spoken, written): In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada
Key Competencies
  • Customer-focused mindset
  • Strong interpersonal and communication skills
  • Time management and organizational skills a must
  • Ability to work independently and as part of a team
  • Adaptability and willingness to learn

Apply