6 Availity Customer Service Representative Jobs Hiring Near You

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters‐ patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 3million providers connected to health plans, and processing over 13billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward‐thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Administrative Coordinator is the first point of contact for associates, guests, and partners at Availity's Jacksonville headquarters. This role is critical to creating a welcoming, professional onsite experience while providing administrative coordination, facilities backup support, and office event assistance, partnering closely with Facilities, IT, HR, and business leaders. If you genuinely enjoy people, thrive in a fast‐paced environment, and take pride in being the person who makes everything run smoothly, this role is for you. You'll work alongside truly phenomenal colleagues across the organization‐ smart, kind, and collaborative people who care deeply about what they do. This is a role for someone who loves staying busy, values service, and finds purpose in making a meaningful difference in how people experience their workplace. This is an onsite role, ability to work from our Jacksonville office is required. What you will be doing: Front Desk & Guest Experience Greet and check in employees, candidates, vendors, and visitors; issue badges and ensure compliance with security procedures Provide reception support for onsite executive and Board meetings Sign for deliveries, certified mail, and service of process; promptly notify recipients Facilities & Office Operations Support Serve as backup support to the Facilities Manager for day‐to‐day operational needs such as: sort and distribute mail; notify recipients of overnight and priority deliveries; maintain and update the postage machine; assist IT with employee equipment drop‐off and pickup coordination; maintain inventory and restocking of kitchen supplies, office supplies, FedEx/shipping supplies, paper for print rooms Conference Room & Meeting Support Coordinate conference room setup and breakdown, including: Room configuration Supplies, whiteboards, and beverages Verification of A/V and equipment readiness with meeting hosts Administrative Coordination Provide administrative coordination support, including: Travel booking and logistics Meeting scheduling Expense reporting, as needed Coordinate new hire onboarding, including background checks, access setup, and day‐one support. Catering & Events Support Coordinate and assist with catering for meetings and onsite events Support cafe and special onsite events To be qualified for this position you have: Required 1‐3 years of experience in a receptionist, administrative coordinator, office operations, or similar role Strong customer service mindset with the ability to interact professionally with employees, executives, and external guests Excellent organizational skills with strong attention to detail Ability to manage multiple priorities in a fast‐paced, onsite environment Proficiency in Microsoft Office (Outlook, Teams, Word, Excel) Preferred Experience supporting conferences, events, or executive/Board meetings Prior experience handling travel arrangements and expense reporting Key Competencies Professional presence and communication skills Highly organized and proactive Service‐oriented and solution‐focused Comfortable working independently while collaborating across teams Adaptable and flexible in response to changing onsite needs Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre‐Screen Video Interview with Hiring Manager Video Interview with Manager's Manager (onsite) Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera‐first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non‐participants. Disclaimers: Availity is an equal‐opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug‐free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I‐9, Employment Eligibility Verification in conjunction with E‐Verify to determine employment eligibility. Learn more about E‐Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act | Equal Employment Law Poster | Pay Transparency | Employee Polygraph Protection Act | IER Right to Work Poster | Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers #J-18808-Ljbffr