5 Arrow Quality Assurance Manager Jobs Hiring Near You

Position: Global Sourcing & Purchasing Analyst
Company: Arrow Tool Group
Supervisor: Director, Supply Chain
Position Location: Saddle Brook, N.J.
THE COMPANY: Arrow Tool Group, based in Saddle Brook NJ, is part of Great Star Tools USA, Inc. and Hangzhou GreatStar Industrial Co., Ltd. one of the largest manufacturers of hand tools in the world, specializing in R&D, and manufacturing high quality products for the DIY, professional and industrial channels. Our brands & companies in the USA include Arrow Fastener, Goldblatt, Pony & Jorgensen, Shop - Vac, Everbrite, WordPro, SK Tools, Prime-Line Products, TESA as well as many others.
Arrow Tool Group is a trusted leader in the hand tools and hardware industry, known for delivering high-quality, innovative solutions to both professional tradespeople and DIY enthusiasts. Arrow Fastener, a household name for over 90 years, is renowned for its iconic T50® staple gun and a wide range of fastening tools built for durability and precision. Building on the success of the heavy duty T50® staple gun, Arrow now markets a full line of pneumatic, electric and manual staplers and brad nailers as well as rivet tools, glue guns, and hammer tackers and a full line of consumables to match.
POSITION SUMMARY: We are seeking a motivated, organized, and detail-oriented Global Sourcing & Purchasing Analyst to join our Supply Chain team. This is an excellent opportunity for an early-career professional who is eager to learn, willing to take initiative, and interested in building a long-term career in sourcing, purchasing, and supply-chain management. This position will provide day-to-day operational and administrative support across global purchasing, supplier coordination, order management, logistics, inventory, and new product activities.
The ideal candidate has a positive attitude, a strong work ethic, excellent attention to detail, and a genuine desire to learn. Previous supply chain or purchasing experience is helpful but not required. We are looking for someone who is dependable, responsive, willing to help wherever needed, and comfortable working in a fast-paced environment where priorities may change.
Key Duties and Responsibilities:
Purchase Order & System Support

• Create, issue, and track purchase orders in the ERP/MRP system based on direction from the Global Sourcing Buyer/Planner.
• Confirm order acknowledgements, pricing, and delivery dates with suppliers; flag discrepancies for review.
• Maintain accurate and up-to-date supplier, items, and purchasing data within the ERP system.
• Monitor open order reports and proactively follow up on outstanding confirmations, dates, and documentation.

Supplier Coordination & Communication

• Serve as a day-to-day point of contact for routine supplier communications, order status updates, and follow-ups.
• Coordinate with suppliers on shipment readiness, documentation requests, and sample logistics.
• Help schedule and prepare materials for supplier calls and business reviews.
• Escalate supplier issues or delays to the Global Sourcing Buyer/Planner in a timely manner.

Data, Tracking & Reporting

• Maintain and update tracking spreadsheets for open orders, lead times, shipment status, and supplier KPIs.
• Support basic cost, PPV, and landed-cost tracking by gathering and organizing data for the Buyer/Planner's analysis.
• Pull and organize reports from the ERP system to support forecasting, planning, and sourcing decisions.
• Help keep supplier scorecards and performance trackers (on-time delivery, quality, responsiveness) current.

Sample & New Product Coordination

• Track sample requests, approvals, and timelines; follow up with suppliers to keep samples on schedule.
• Assist with organizing and logging incoming samples, photos, and specification documents.
• Support new product introduction timelines by keeping checklists and trackers updated.

Logistics & Documentation Support

• Assist with gathering and organizing shipping documents, customs paperwork, and compliance records.
• Monitor shipment tracking and flag potential delays to the Buyer/Planner and logistics partners.
• Help maintain organized digital files for POs, contracts, supplier documentation, and correspondence.

General Support

• Perform other sourcing, purchasing, logistics, planning, reporting, or supply-chain duties as assigned.
• Support special projects and changing business priorities as directed.

Required Qualifications & Experience

• Bachelor's degree in Supply Chain Management, Business, International Trade, or a related field and/or commensurate experience.
• Previous internship, co-op or work experience in purchasing, sourcing, supply chain, logistics, inventory, customer service, operations, or data coordination is a plus.
• Proficiency in Microsoft Office, particularly Microsoft Excel, Outlook, and Word.
• Experience with an ERP, MRP, purchasing, or inventory-management system is helpful but not required.
• Strong analytical capabilities. Comfortable working with numbers, spreadsheets, reports, and detailed documentation.
• Ability to communicate professionally with suppliers and internal stakeholders.

Key Attributes for Success

• Positive Attitude - Brings energy, a can-do mindset, and genuine enthusiasm to the team every day.
• Eager to Learn - Curious and coachable; actively seeks knowledge and feedback to grow in the role.
• Detail-Oriented - Catches errors, double-checks work, and takes pride in accuracy.
• Reliable & Accountable - Follows through on commitments and can be trusted to own tasks without heavy oversight.
• Proactive, Not Passive - Takes initiative, asks questions, and flags issues early rather than waiting to be told.
• Organized - Manages multiple tasks and deadlines without letting things fall through the cracks.
• Team Player - Works well with others and is willing to jump in wherever help is needed.
• Growth-Minded - Views this role as the first step toward a long-term career in supply chain and sourcing.

WHY JOIN US:
Great Star Tools USA and our subsidiaries offer a wide range of benefits to meet our teammates' needs, based on plan eligibility. These benefits include, but are not limited to:

• comprehensive healthcare including EPO and HSA eligible plans
• dental and vision coverage
• Company paid basic Life/AD&D Insurance
• Company paid disability plans including Salary Continuation/Short-term Disability & Long Term Disability
• Flexible Spending Accounts & Health Savings Accounts
• Employee Assistance Programs
• Voluntary Benefit Offerings Including Critical Illness, Accident, and additional supplemental life programs (including Spouse & Child)
• 401(k) Safe Harbor Retirement Savings Plan with an Employer Match.
• Paid Time Off programs including vacation, sick, and floating holiday as well as 11 Company Paid Holidays

Additional details about these benefits and their eligibility requirements will be provided during and following the hiring process. The formal language of the plan documents govern the above offerings. Plan documents, if applicable, are available for teammate's inspection. The Company and its designated benefit plan administrators reserve the right to determine eligibility, interpretation and administration of issues related to benefits offered by the Company.
Salary Range: $57,500 - $68,000 plus bonus eligibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.