Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
60 Archrock Customer Service Representative Jobs Hiring Near You
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own ...
Archrock Jobs Information
What is it like to work at Archrock?
Archrock is a company that values a collaborative and results-driven work environment, prioritizing teamwork and innovation to achieve its goals. As a leading provider of natural gas compression services, Archrock operates a diverse fleet of equipment and employs a range of professionals, including engineers, technicians, and operations specialists, who work together to maintain and optimize its compression stations. Working at Archrock may appeal to candidates who are interested in a dynamic and challenging career in the energy industry, with opportunities for professional growth and development in a rapidly evolving field.
What makes Archrock an attractive place to work?
Archrock is a leading provider of natural gas compression services to the oil and natural gas industry, with a strong reputation for reliability and expertise. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for professionals to contribute to the growth and success of the organization. By joining Archrock, individuals can pursue challenging and rewarding careers, develop their skills and expertise, and make a meaningful impact in the energy sector.
Do workers at Archrock get paid breaks?
Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.
Does Archrock pay people when they’re sick?
Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and March 2026.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and March 2026.
At Archrock, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and November 2025.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and November 2025.
Is the health insurance from Archrock affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and November 2025.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and November 2025.
Do people get paid time off at Archrock?
Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.
88% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers at Archrock worry about hours?
Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and October 2025.
43% of people report they worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and October 2025.
Do Archrock workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and October 2025.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and October 2025.
How easy is it for Archrock workers to change shifts?
Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.
How easy is it to get time off at Archrock?
Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
Do Archrock managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.
Do jobs at Archrock spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.
How easy is it to take sick days at Archrock?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
Is working at Archrock good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.
Do people at Archrock feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and March 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Archrock get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.
Is it stressful to work at Archrock?
Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
73% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Archrock enjoy their jobs?
Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.
100% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.
Do people at Archrock recommend working with their team?
Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get enough training when they start at Archrock?
Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
73% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get support to advance at Archrock?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and March 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people think Archrock’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and November 2025.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and November 2025.
Do workers feel well informed about how Archrock is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Archrock?
What are the most popular categories at Archrock?
Full-time
Re-posted 18 days ago
Archrock rating
8.2
Based on 11 frontline employees who took The Breakroom Quiz
25th of 86 rated oil and gas companies
Job description
Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Acts as a subject matter expert for equipment in assigned area. Mentors and teaches company maintenance standards.
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own compression equipment. With approximately 1,000 employees, our unmatched expertise and team of highly qualified, certified technicians are backed by more than 70 years of industry experience.
Archrock is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
At Archrock, we value our people, over and above the generous compensation and benefits we offer. We strive to be good stewards of their careers. Career paths are well defined and room for growth is available to everyone. Employees have the flexibility and support to pursue different roles within the company. And in an operation that has locations across the United States they have the freedom to relocate if they desire.Skills and Abilities:
Ability to:
- Perform all essential duties.
- Demonstrate expert diagnostic, highly efficient troubleshooting, tap root investigation and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
- Perform any scheduled or unscheduled maintenance with no technical assistance.
- Write up a detailed report.
- Lead a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with no assistance.
- Perform compressor calculations.
- Provide expert level customer service and effectively communicate complex issues to customer.
- Read, write and speak English (work orders, manuals, etc.)
- Model all health, safety and environmental procedures.
- Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer and Outlook.
- Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols.
- Respond to afterhours request regularly on an on call basis.
Knowledge:
- Expert and intricate knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc., through advanced training or performance verification.
- Advanced knowledge of mechanical / electro-mechanical failure analysis and investigation.
- Advanced compression and engine performance.
- Understanding of Pulsation and Vibration.
- Fully understands customer's facilities / production equipment and how they work and can troubleshoot system issues.
- Fully understands all processes and systems used in the region and how they work regardless of types, makes or models.
- Knowledge of company maintenance standards checklist and ability to accurately and completely follow.
- Knowledge of how to run the software to produce Performance Curves when approved by Service Manager, Performance Curves are used to make adjustments to compressor package.
Minimum Education and Certification:
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school / training preferred.
Minimum Experience:
- Typically at least 10 years of experience with natural gas engines and compressors.
- Demonstrated history of successful and safe service experience.
Leadership:
- Expected to serve as a resource to others for mentoring, knowledge transfer, training and checking work.
- May occasionally lead a crew or temporarily fill in for Lead FST.
- Train and Mentor lesser experience Field Service Technicians.
Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed - Refer to WorkSaver Systemssm for full details.
- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
- Extensive Travel.
- Drives and works in inclement weather for extended periods.
Problem Solving and Innovation:
- Develops solutions to complex problems where analysis of situations of data requires an in-depth evaluation of variable factors and that frequently require new approaches to resolve problems encountered.
- Expected to frequently recommend and implement methods and procedures to improve safety, efficiency, quality, cost, etc. within scope of role.
Impact:
- Actions and decisions will have an impact on operational results, profitability, schedule performance and customer relationships.
- Frequently resolves problematic units and customer related issues in a timely manner.
- Enhanced skills should result in fewer scheduled delays or decreased costs.
- Accountable for HSE, service quality, and customer satisfaction.
Freedom to Act:
- Expected to work with little instruction and minimal supervision.
- Determines action to be taken within limits of standard practice and authority.
This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.
Essential Duties :
- Maintains a safe and well-organized work environment and models all health, safety and environmental procedures.
- Performs Preventative Maintenance (PM) to standard with no help.
- Performs most Call Outs (CO) without assistance from a technical expert. Diagnoses and repairs mechanical problems on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
- Leads a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with limited to no assistance.
- Completes and submits required documentation in an accurate and timely manner.
Non-Essential Duties: Performs other duties as assigned.
All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.
About Archrock
Sourced by ZipRecruiter
Our mission is to power a cleaner America by delivering reliable, efficient, and sustainable energy solutions to our customers. So if you're looking for a company that values your contributions and is committed to powering a cleaner America, Archrock is the place for you. Join us today and be a part of a team that's making a difference in the world.
Industry
Oil and gas extraction
Company size
1,001 - 5,000 Employees
Headquarters location
Houston, TX, US
Year founded
1954