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Annuity Health
Annuity Health

20 Annuity Health Customer Service Representative Jobs Hiring Near You

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible ... One to two years of college preferred Benefits Annuity Health offers its employees excellent ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible ... One to two years of college preferred Benefits Annuity Health offers its employees excellent ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible ... One to two years of college preferred Benefits Annuity Health offers its employees excellent ...

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Annuity Health Jobs Information

Do workers at Annuity Health get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Annuity Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Annuity Health?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Annuity Health?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Annuity Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Annuity Health get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Annuity Health?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Annuity Health enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Annuity Health recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Annuity Health?

Most people didn’t get enough training when they started.
71% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Annuity Health?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Annuity Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Annuity Health is doing?

Most people don’t feel well informed about how the company is doing.
100% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Annuity Health?
What are the most popular categories at Annuity Health?
Infographic showing various Customer Service Representative job openings at Annuity Health in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 43% Physical, and 57% Remote job distribution.

Remote Customer Service Representative

Annuity Health

Reading, PA • On-site

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

340th of 485 rated business services

Job description

Description:

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

Requirements:


What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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