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73 American Freight Customer Service Representative Jobs Hiring Near You

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American Freight Jobs Information

What is it like to work at American Freight?

American Freight operates with a customer-centric approach, prioritizing convenience and affordability in the furniture and mattress industry. The company's warehouse and retail store environments are designed to facilitate efficient teamwork, with a focus on providing excellent customer service and maintaining a clean, organized workspace. Working at American Freight may appeal to individuals seeking a fast-paced, dynamic retail environment with opportunities for career growth and advancement in a growing industry.

What makes American Freight an attractive place to work?

American Freight is a rapidly growing furniture and mattress retailer with a strong presence in the US market, known for its commitment to providing affordable home furnishings to customers nationwide. The company offers a dynamic work environment that values teamwork, customer satisfaction, and employee growth, with opportunities for advancement and professional development through ongoing training and mentorship. By joining American Freight, individuals can contribute to the company's mission of making high-quality furniture and mattresses accessible to everyone, while also developing their skills and career prospects in a supportive and inclusive workplace.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at American Freight?

What are the most popular categories at American Freight?

Infographic showing various Customer Service Representative job openings at American Freight in the United States as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative (Full-Time)

Dayton Freight

Collinsville, IL • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

5th of 366 rated logistics

Job description

Overview
Shift Hours | Overnights:
8:00 PM - 5:00 AM
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:
  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

Starting Pay: $18.50/hour.
Pay does vary depending on relevant industry experience.
Physical Demands
This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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