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Alfa Insurance
Alfa Insurance

19 Alfa Insurance Customer Service Manager Jobs Hiring Near You

Alfa Insurance

IE Associate Agent

Tifton, GA · On-site

$24K/yr

Working for Alfa Insurance ® is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community. It's creating lifelong ...

Alfa Insurance

Producer/Sales Representative

Newnan, GA · On-site

$47K - $67K/yr

Working for Alfa Insurance ® is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community. It's creating lifelong ...

Alfa Insurance

Sales Representative

Demopolis, AL · On-site

Working as a customer representative for Alfa Insurance ® is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community.

Alfa Insurance

Sales Representative

Dothan, AL · On-site

Working as a customer representative for Alfa Insurance ® is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community.

Alfa Insurance

Sales Representative

Mobile, AL · On-site

Working as a customer representative for Alfa Insurance ® is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community.

Alfa Insurance

Billing Service Representative

Montgomery, AL · On-site

$16.75 - $21.75/hr

Working as a billing service representative for Alfa Insurance ® is more than just servicing customers. It's becoming part of a well-respected company that is based on faith, family, community and ...

Alfa Insurance Corporate

Trainer

Montgomery, AL · On-site

Working for Alfa Insurance ® is more than just servicing customers and selling insurance. It's becoming part of a well-respected company that is based on our core 4 values of faith, family ...

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Alfa Insurance Jobs Information

Do workers at Alfa Insurance get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Alfa Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.

At Alfa Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at Alfa Insurance?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it to get time off at Alfa Insurance?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Alfa Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at Alfa Insurance spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at Alfa Insurance?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Alfa Insurance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at Alfa Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.

Is it stressful to work at Alfa Insurance?

Most people feel stressed out here.
89% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Alfa Insurance enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Alfa Insurance recommend working with their team?

Not many people recommend working with their team.
89% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Alfa Insurance?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Alfa Insurance?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people think Alfa Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Alfa Insurance is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Alfa Insurance?
Infographic showing various Customer Service Manager job openings at Alfa Insurance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Remote job distribution.

IE Associate Agent

Alfa Insurance

Tifton, GA • On-site

$24K/yr

Full-time

Re-posted 28 days ago

Alfa Insurance rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

260th of 304 rated insurance

Job description

Benefits/Perks
  • Competitive commission compensation
  • Annual incentive reward trip for top performers to beautiful destinations in the southeast
  • Continuous training and support throughout your career with Alfa
  • Opportunities for advancement
  • Discounts on your auto insurance (underwriting approval required) and much more.

Company Overview
Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It's making a difference in the lives of your policyholders and the community. It's creating lifelong relationships. It's about being there when it matters most and protecting those things that are most important. It's becoming part of a well-respected company that is based on faith, family, community and integrity.
Job Summary
Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the agent in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business.
Alfa agents are entrepreneurs that sell Alfa Insurance and financial service products in addition to authorized carriers through Alfa Agency. This position is with an Alfa independent contracting agent, not with Alfa Insurance Corporation.
Responsibilities
  • Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums.
  • Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
  • Provide support to the agent and service center staff as needed.
  • Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
  • Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.

Qualifications
  • A high school diploma or equivalent required
  • Must already have or be able to obtain a Georgia Property & Casualty Insurance License
  • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
  • Team player with a positive, professional attitude

Compensation: $24,000.00 - $65,000.00 per year
The J. Maloy Agency is a full-service insurance agency founded in 2021 and proudly affiliated with Alfa Insurance®. Based in Tifton, Georgia, we offer personalized insurance solutions for individuals, families, and businesses-including auto, home, life, and business policies. Led by agency owner Jaylen Maloy, our mission is to build lifelong relationships through exceptional service, trusted guidance, and a deep commitment to our community.
Alfa Insurance® is an outgrowth of the Alabama Farmers Federation and has been serving customers since 1946. Over the decades, Alfa has grown to provide a comprehensive range of insurance products-including life, property, business, and automobile coverage-and is widely recognized for its superior customer service. Alfa and its affiliates now serve more than 1 million customers across 11 states.
Working with Alfa Insurance® means more than selling insurance-it's about making a meaningful impact in the lives of policyholders and the community. It's about creating lifelong relationships, being there when it matters most, and protecting what's most important. As part of a company rooted in faith, family, community, and integrity, The J. Maloy Agency is proud to carry that mission forward every day.
Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance®. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance®.

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