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Alchemy Software Solutions

60 jobs near Columbus, OH

Alchemy

Customer Product Engineer

New York, NY · On-site

$120K - $300K/yr

The Role Our Customer Engineering team works closely with Alchemy's customers to ensure a great ... Drive referrals from our customers What We're Looking For: * 1+ years of experience in a software ...

Alchemy

Pharmacy Manager / Pharmacist-in-Charge

Miami, FL · On-site

$54.75 - $66.75/hr

Alchemy, in partnership with Florimed, is seeking a dynamic Pharmacist-in-Charge (PIC). The PIC ... Proactively identify and analyze problems and provide practical solutions to improve pharmacy ...

Apollo ITS

AWS Cloud Software Architect

Trenton, NJ

$65 - $85.25/hr

... solutions for our client's IT Application Development team. This position will be full-time, ... Build robust back-end services with Python and SQL Alchemy * Implement workflow orchestration using ...

Dew Softech Inc

AWS Cloud Software Architect

Trenton, NJ · On-site

$65 - $85.25/hr

... native solutions for our client s IT Application Development team. What You ll Do * Develop ... Build robust back-end services with Python and SQL Alchemy * Implement workflow orchestration using ...

Keylent

$80/hr

... develop state-of-the-art solutions. Cloud Architecture: Develop and manage robust cloud ... Solid grounding in software development tools like Git, Docker, Jenkins, and others for seamless ...

Intertek

Associate Software Developer

Bozeman, MT · On-site

Associate Software Developer - Remote Intertek, a leading provider of quality and safety solutions ... Intertek Alchemy provides frontline worker training solutions for processors, manufacturers ...

Intertek

Associate Software Developer

Bozeman, MT · Remote

Associate Software Developer - Remote Intertek, a leading provider of quality and safety solutions ... Intertek Alchemy provides frontline worker training solutions for processors, manufacturers ...

Intertek

Associate Software Developer

Bozeman, MT · Remote

Associate Software Developer - Remote Intertek, a leading provider of quality and safety solutions ... Intertek Alchemy provides frontline worker training solutions for processors, manufacturers ...

Alkami Technology

Staff Software Engineer

Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution ... If you're ready to experience the power of alchemy - transforming the ordinary into the ...

Alkami Technology

Software Engineer

$90K - $115K/yr

Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution ... If you're ready to experience the power of alchemy - transforming the ordinary into the ...

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Showing results 21-40

Customer Product Engineer

Alchemy

New York, NY • On-site

$120K - $300K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

The Role

Our Customer Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your first-hand knowledge of our customers to inform our product roadmap and aggregate feedback to product and engineering teams.

In this role specifically, you will work directly with our Account Abstraction and Wallet Services team to provide hands on product specific customer support, scale this support system, and shape feedback into product decisions.

This role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers.

What You'll Do:

  • Provide hands on technical support within the Account Abstraction product vertical

  • Deliver a stellar customer experience

  • Scale support through internal tooling and runbooks as well as contribute to devX improvements

  • Understand customer needs and how to meet unique challenges and goals

  • Determine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term solutions

  • Be the voice of the customers

  • Build and maintain ongoing relationships with complex stakeholders, both internally and externally

  • Work in a quickly changing environment

  • Drive referrals from our customers

What We're Looking For:

  • 1+ years of experience in a software development role

  • Technical degree

  • Experience and interest in Account Abstraction / Wallet Services

  • Strong analytical skills

  • Ability to understand and troubleshoot complex technical issues

  • Strong communication skills with internal and external stakeholders

  • Excellent people skills to monitor and measure customer performance

  • Interest in technology, blockchain, crypto

  • Experience with blockchain a large plus

  • Founded a company or built side projects, a plus

  • Experience in startups, a plus

More on the Role:

Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.

The base salary range for this position is estimated to be between $120,000 - $300,000 annually. Please note this range reflects base salary only, and does not include bonus, equity, or benefits. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.

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