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82 Agco Service Manager Jobs Hiring Near You

AGCO

Global Benefits Manager

Duluth, MN · Hybrid

Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to ... Set service standards, track performance metrics, and drive continuous improvement. * Compliance ...

AGCO

Global Benefits Manager

Peachtree Corners, GA · Hybrid

Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to ... Set service standards, track performance metrics, and drive continuous improvement. Compliance ...

New

AGCO

Global Benefits Manager

North Metro, GA · Hybrid

Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to ... Set service standards, track performance metrics, and drive continuous improvement. * Compliance ...

AGCO

Global Benefits Manager

Duluth, GA · Hybrid

Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to ... Set service standards, track performance metrics, and drive continuous improvement. * Compliance ...

AGCO

AGCO is a part of the solution! Join us to make your contribution. The role of this individual ... This position will have frequent and significant interaction with dealer service managers and ...

AGCO

Used Equipment Manager, AgRev 1

Circleville, OH · On-site

AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading ... Providing excellent customer service to both buyers and sellers of used equipment. * Market ...

AGCO

Used Equipment Manager, AgRev 1

Evansville, IN · On-site

AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading ... Providing excellent customer service to both buyers and sellers of used equipment. * Market ...

AGCO

Used Equipment Manager, AgRev 1

Columbia, KY · On-site

AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading ... Providing excellent customer service to both buyers and sellers of used equipment. * Market ...

AGCO

Used Equipment Manager, AgRev 1

Henderson, KY · On-site

AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading ... Providing excellent customer service to both buyers and sellers of used equipment. * Market ...

AGCO

Used Equipment Manager, AgRev 1

Lanesville, IN · On-site

AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading ... Providing excellent customer service to both buyers and sellers of used equipment. * Market ...

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AGCO Jobs Information

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Do workers at AGCO get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and March 2026.

Does AGCO pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and March 2026.

At AGCO, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from AGCO affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at AGCO?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at AGCO worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do AGCO workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at AGCO?

Most people find it easy to get time off.
96% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Do AGCO managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at AGCO do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
94% of people report that they don’t do extra unpaid work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at AGCO?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at AGCO good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at AGCO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AGCO get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at AGCO?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AGCO enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at AGCO recommend working with their team?

Most people recommend working with their team.
78% of people report that they would recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at AGCO?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at AGCO?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think AGCO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how AGCO is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and April 2026.
What other companies are hiring for Service Manager jobs?
What are the most popular jobs at Agco?
What are the most popular categories at Agco?
Infographic showing various Service Manager job openings at Agco in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, 9% Hybrid, and 13% Remote job distribution.
Field Service Technician, AgRev - Harrisburg

Field Service Technician, AgRev - Harrisburg

AGCO

Harrisburg, IL • On-site

$30 - $48.50/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AGCO rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

34th of 415 rated machine equipment manufacturers

Job description

Field Service Technician, AgRev - Harrisburg

Date: May 14, 2026

Req ID: 104039

Location:

Harrisburg, IL, US

Workplace Type: Onsite

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

We have started a revolution in the agricultural equipment industry! AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading products and support services to the farming community. Our teams are relentless in their pursuit of excellence, ensuring AgRevolution delivers the best customer service in the industry in the most efficient, cost-effective way. Their success fuels our success. We ensure - Quality. Productivity. Efficiency.

AgRevolution is looking for a Field Service Technician in Mayfield, KY. This position will be responsible for performing repairs to equipment at customer and company locations and installing new equipment and component parts and perform standard work assignments, with minimal to no direct supervision, in accordance with customer and company needs. This position is assigned a company service truck and may be dispatched from home or company shop locations.

Your Impact

  • Operate and perform repairs to machinery and equipment at customer's jobsite or at Company Shop, using appropriate tooling and test equipment to capably complete the work in timely and efficient manner with a high level of quality.
  • Maintains a valid Driver's License in compliance with Company and DOT regulations, maintain legally required paperwork including DOT logs. - Uses test equipment to analyze, evaluate and locate problems. Confer with customer and/or supervisor or make independent on the job decisions when necessary.
  • Writes service reports at jobsite; keeps accurate time on job and turns in cards in a timely manner.
  • Ensures accuracy of work orders by charging parts and labor to proper work order segment
  • Owns, updates and maintains sufficient hand tools to perform the job.
  • Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes

Your Experience and Qualifications

  • Experience performing troubleshooting, diagnostics and repairs to agriculture, construction, off-road or heavy equipment or other similar equipment.
  • Experience using test equipment and tools to analyze, evaluate, locate and repair problems.
  • Experience with computers, spreadsheets, word processing programs.

ADDITIONAL INFORMATION FOR YOU:

  • May require overtime work or overnight travel to jobsites and be available to provide service to customers on a 24 hour, seven days a week basis.

Your Compensation

This position will pay within the range of $30-$48.50, based on experience.

Your Benefits

We also invite you to "Make the Most of You" - Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more...

Your Workplace

Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world's nearly 8 billion people. From the day you decide to join AgRevolution / AGCO, we want to engage and excite you and we're clear on where we want to go as a business and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities and requirements and may change at any time with or without notice. For full duties, responsibilities and requirements, please consult the job description.

AgRevolution / AGCO is proud to be an Equal Opportunity Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Segment: Maintenance, Field Service, Agricultural, Technician, Manufacturing, Agriculture, Technology

What AGCO employees say

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About AGCO

Sourced by ZipRecruiter

AGCO is a global leader in the design, manufacture and distribution of agricultural equipment with a dynamic portfolio of exciting brands such as Fendt, Massey Ferguson, and Gleaner which deliver innovative and efficient solutions to farmers in North America through a comprehensive product line-up and smart farming software solutions.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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