Advisor Group
Advisor Group

60 Advisor Group Customer Service Manager Jobs Hiring Near You

Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

SVP, Business Development

Scottsdale, AZ · On-site

$160K - $185K/yr

Current Employees and Contractors Apply Here Osaic Careers Business Development, Advisor ... CRM's; ability to learn and demonstrate proprietary systems * Strong focus on customer service

... Services Compliance Analyst - IA Oversight Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Support advisors by providing guidance on RIA policy and procedures questions * Execute desktop ...

... Services Sales Supervision Principal Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Under the guidance of the Department Manager, Team Lead, and/or Senior Trade Specialist, the Sales ...

Fraud Analyst

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... Services Branch Office Examiner Location(s): Open to Qualified Remote Applicants in the United ... Educate OSJ Managers, Financial Advisors and support staff on various industry rules, regulations ...

Representative will conduct his or her actions as an investment adviser representative under the ... Effective sales, presentation and customer service skills * Good organization and time management ...

Supplier Manager

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Service the trading needs of representatives for the Osaic Advisor Network * Process and facilitate ... Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce ...

Fraud Analyst

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$65K - $75K/yr

The Fraud Analyst will collaborate with business partners across the organization, advisors ... financial services, fraud investigations, risk management, compliance, AML, or a related field.

Fraud Analyst

Petersburg, VA · Hybrid

$65K - $75K/yr

The Fraud Analyst will collaborate with business partners across the organization, advisors ... financial services, fraud investigations, risk management, compliance, AML, or a related field.

... Services Sales Supervision Principal Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Under the guidance of the Department Manager, Team Lead, and/or Senior Trade Specialist, the Sales ...

... Services Trading and Operations Associate Location(s): New York City: 640 5th Ave 4th Floor, New ... Ladenburg Thalmann Asset Management (LTAM), a member of Osaic, is a registered investment advisor ...

Current Employees and Contractors Apply Here Osaic Careers Field Supervision Opportunity in Financial Services Regional Supervision Manager Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Showing results 21-40

Client Support Representative

Advisor Group

La Vista, NE • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago


Job description

Current Employees and Contractors Apply Here
Osaic Careers
Customer Service Opportunity in Financial Services
Client Support Representative
Location(s):
Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
La Vista:12325 Port Grace Blvd, La Vista, NE 68128
Oakdale: 7755 3rd St. N, Oakdale, MN 55128
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Non-Exempt
Salary: $50,000 - $55,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
Osaic's Client Support team provides high-quality support to Osaic house account clients by responding to inbound phone inquiries and accurately processing service-related forms and documentation. Our ideal candidate is excited to support the thriving businesses of Osaic's clients, acting as a key point of contact for their office.
Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm. In this role, you'll build a deep base of knowledge by supporting clients, learning core service processes, and developing expertise across Osaic's platforms, products, and policies. The Service Call Center is designed as an entry point to the organization, offering hands-on experience, ongoing training, and exposure to multiple areas of the business. As you develop your skills and discover your strengths, you'll have opportunities to expand your responsibilities and explore diverse career paths across Osaic, shaping a future that aligns with your ambitions and potential.
Education Requirements:
High School Diploma or equivalent (GED) required
Responsibilities:
Customer Support & Phone Inquiries
  • Answer inbound calls from clients in a courteous, professional, and timely manner
  • Respond to questions regarding accounts, products, services, and procedures
  • Research and resolve issues efficiently, escalating complex matters as needed
  • Document all interactions accurately in internal systems

Form Processing & Administrative Support
  • Review, verify, and process service forms and requests submitted by clients financial professionals
  • Follow established workflows and service-level agreements to meet turnaround time expectations
  • Communicate with clients regarding missing information or required corrections

Quality & Compliance
  • Adhere to company policies, regulatory requirements, and data privacy standards
  • Maintain accuracy and attention to detail in all customer interactions and transactions
  • Participate in ongoing training to stay current on products, systems, and procedures

Collaboration & Continuous Improvement
  • Work closely with internal teams to resolve inquiries and improve service delivery
  • Identify trends or recurring issues and provide feedback to leadership
  • Contribute to a positive team environment and customer-focused culture

Basic Requirements:
  • Customer-focused mindset
  • Attention to detail and accuracy
  • Problem-solving and critical-thinking skills
  • Time management and organizational skills
  • Motivated individuals looking to grow a career in the Financial Services industry
  • Minimum 1 year providing customer service; including, proven results in bringing solutions to challenging issues experience
  • Proficient with Windows Microsoft Excel, Word, Outlook and Internet
  • Ability to verbally communicate effectively with the Advisors regarding service issues
  • Ability to read & interpret company policies, operations manuals, Pershing manuals, & technical guides

Preferred Requirements:
  • Minimum 1 years' experience of brokerage experience
  • Completion of the FINRA SIE exam
  • FINRA Series 7
  • Bachelor's degree in business, Finance or related field is preferred
  • Prior Experience or Exposure Including: Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office Operations

Current Employees and Contractors Apply Here

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About Advisor Group

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Be a part of the team behind our success! At Advisor Group, we support financial professionals nationwide, the people who help everyday Americans achieve their dreams. We're a billion-dollar business with the mentality and drive of a startup. Join us in building something special.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1988

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