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60 Advisor Group Customer Service Manager Jobs Hiring Near You

Advisor Group

Advisor Support Supervisor

Scottsdale, AZ · On-site

$58K - $63K/yr

... to manage a group of individual agents who are responsible for the service and retention of ... Successful track record of customer-centric decision making * Ability to cope with and persevere ...

Advisor Group

Manager, Advisor Support

Atlanta, GA · On-site

$70K - $75K/yr

Current Employees and Contractors Apply Here Osaic Careers Customer Service Opportunity in Financial Services Manager, Advisor Support Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Advisor Group

Client Service Specialist

Sun City Center, FL · On-site

$15.50 - $20.50/hr

... Management Group serves as the first point of contact for clients, prospects, and visitors ... Maintain advisor calendars and coordinate follow-up meetings. * Confirm appointments and assist ...

Advisor Group

VP, Advisor Engagement

Oakdale, MN · On-site

$150K - $175K/yr

... Services Vice President, Advisor Engagement Location(s): Atlanta: 2300 Windy Ridge Pkwy SE ... Prior experience managing teams successfully. * Knowledge of evolving technologies in customer ...

Advisor Group

VP, Advisor Engagement

Atlanta, GA · On-site

$140K - $155K/yr

... Services Vice President, Advisor Engagement Location(s): Atlanta: 2300 Windy Ridge Pkwy SE ... Prior experience managing teams successfully. * Knowledge of evolving technologies in customer ...

Advisor Group

Wealth Manager

Falls Church, VA · On-site

Collaborate with Lead Advisors and Client Service teams to ensure consistent delivery of advisory ... Proficiency with financial planning software and CRM systems. Preferred Requirements: * CFP ® ...

Advisor Group

Client Support Specialist

La Vista, NE · On-site

$45K - $48K/yr

Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

Advisor Group

Client Support Specialist

La Vista, NE · On-site

$45K - $48K/yr

Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

Advisor Group

Client Support Representative

La Vista, NE · On-site

$50K - $55K/yr

Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

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Infographic showing various Customer Service Manager job openings at Advisor Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 58% Physical, 31% Hybrid, and 11% Remote job distribution.

Advisor Support Supervisor

Advisor Group

Scottsdale, AZ • On-site

$58K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

Current Employees and Contractors Apply Here
Osaic Careers
Customer Service Opportunity in Financial Services
Supervisor- Advisor Support
Location(s):
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full-time, Non-Exempt
Salary: $58,000 - $63,000 per year + annual performance-based bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.
Summary:
As a Supervisor of Advisor Support, you will engage directly with our customers - over 11,000 Financial Professionals across the country, helping grow and support their firms while leading a team of Advisor Support phone professionals who do the same. The supervisor will be responsible for supporting the Advisor Support phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex Financial Professional inquiries on behalf of the team you lead. Your contributions will ensure that our Financial Professionals get best-in-class service in every interaction with Osaic.
The Ideal Supervisor of Advisor Support must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service and retention of Financial Professionals within the Advisor Support population while supporting the quality development of Advisor Support as a whole .
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
  • Lead a team of Advisor Support agents that will support and retain Osaic's Financial Professionals.
  • Set team goals, establish vision and take action to achieve goals.
  • Effectively coach, in a diversity of ways, to drive team results for advisor satisfaction, service, quality, and productivity aligned to department objectives
  • Provide timely coaching, training, and total performance management
  • Support the entire Advisor Support team with real time help floor walking and being support to team members who need additional coaching
  • Support the management chat channel, answering team member questions real time
  • Develop and maintain internal relationships
  • Identify and take responsibility for addressing operational and organizational challenges that impact the team
  • Effectively adopt changing business needs and guide employees through shifting priorities

Basic Requirements:
  • Minimum 2 years related experience within the industry, interfacing regularly with financial professionals
  • Experience and comfort level with engaging and supporting the needs of high producing Financial Professionals
  • Exceptional oral and written communication skills with a strong attention to detail
  • Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of advisor dedication
  • Outstanding professional presence and positive customer service attitude
  • Successful track record of customer-centric decision making
  • Ability to cope with and persevere through frequent and unexpected changes
  • Excellent organizational skills, with the ability to handle multiple tasks

Preferred Requirements:
  • At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition
  • Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience.
  • Completion of FINRA SIE exam.
  • FINRA Series 7 license, other FINRA licenses.

Current Employees and Contractors Apply Here
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About Advisor Group

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Be a part of the team behind our success! At Advisor Group, we support financial professionals nationwide, the people who help everyday Americans achieve their dreams. We're a billion-dollar business with the mentality and drive of a startup. Join us in building something special.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1988

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