Advent

66 Advent Customer Service Representative Jobs Hiring Near You

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative ... Strong customer service focus * Solid technology skills including Outlook, Word, Excel, Electronic ...

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative ... Strong customer service focus * Solid technology skills including Outlook, Word, Excel, Electronic ...

Customer Service Representative

Duluth, GA

$14.75 - $20/hr

Headquartered in Italy, IRCA was acquired by Advent International, a global private equity firm, in ... As a Customer Service Specialist, you will be responsible for delivering exceptional support by ...

Be Seen First

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Be Seen First

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative (CSR)

Peterborough, NH ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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PRN Patient Service Representative

PRN Patient Service Representative

ADVENT

Indianapolis, IN โ€ข On-site

$16.28 - $24/hr

Full-time, Per diem

Posted 14 days ago


Job description

Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: PRN Patient Services Representative
Location: Indianapolis North, Indianapolis South, & Avon
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
**This is a pro re nata (PRN) role, meaning this role's primary purpose is provide flexible support in the case of scheduling gaps or covering for staff that will be out of clinic. Scheduled hours vary weekly between 0-40 with a minimum of 3 days (24 hours)/ month guaranteed.**
How you will make an impact as a Patient Services Representative:
  • The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
  • Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
  • Order Sleep Study device utilizing system
  • Upload sleep study reports into system
  • Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
  • Schedule patient appointments
  • Answer call center calls to provide overflow coverage as necessary
  • Owns opening of clinic and closing of clinic per established guidelines
  • Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
  • Order medical supplies and pharmaceuticals as needed, per established protocol
  • Cross train to assist in other non-clinical duties

What we're looking for in a Patient Services Representative:
  • Prior medical experience preferred
  • Proven ability to independently apply best practices in time management
  • Proven ability to multitask in a fast-paced environment
  • Prior experience and/or desire to work in a role held accountable to quality performance metrics
  • Strong customer service focus
  • Solid technology skills including Outlook, Word, Excel, Electronic Health Records
  • Great attention-to-detail and accuracy in work
  • Solution oriented problem solver
  • Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
  • Ability to work at ADVENT Avon, Keystone Crossing, and Southport clinic locations as needed

Why you should choose ADVENT:
  • Culture that embraces being kind, is solutions minded, and encourages you to ask questions
  • PRN flexibility (scheduled hours vary weekly between 0-40 with a minimum of 3 days/ month)
  • Convenient day shift schedule

Schedule:
Monday & Wednesday: 8am-4:30pm
Tuesday & Thursday: 8am-5:30pm
Friday: 8am-2:30pm
Salary Description
$16.28 - $24 per hour