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34 Adl Customer Service Representative Jobs Hiring Near You

Adl

Major Gifts Officer

Los Angeles, CA · On-site

$110K - $120K/yr

Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Major Gifts Officer

Los Angeles, CA · Hybrid

$110K - $120K/yr

Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Major Gifts Officer

Los Angeles, CA · Hybrid

$110K - $120K/yr

Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Los Angeles, CA · On-site +1

$77.60K - $100.70K/yr

In collaboration with the Donor Experience and Philanthropic Services teams ensure fundraising and ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

Adl

Individual Gifts Officer

Chicago, IL · On-site

$74.20K - $96.40K/yr

In collaboration with the Donor Experience and Philanthropic Services teams ensure fundraising and ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Boca Raton, FL · On-site

$68.10K - $88.50K/yr

Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Chicago, IL · On-site +1

$74.20K - $96.30K/yr

In collaboration with the Donor Experience and Philanthropic Services teams ensure fundraising and ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Chicago, IL · On-site +1

$74.20K - $96.40K/yr

In collaboration with the Donor Experience and Philanthropic Services teams ensure fundraising and ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Miami, FL · Hybrid

$75K - $80K/yr

Negotiate gift agreements and terms with donors, in collaboration with the Philanthropic Services ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

Adl

Individual Gifts Officer

Los Angeles, CA · On-site

$77.60K - $100.70K/yr

In collaboration with the Donor Experience and Philanthropic Services teams ensure fundraising and ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

Adl

Individual Gifts Officer

Boca Raton, FL · On-site

$68.40K - $88.80K/yr

Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Los Angeles, CA · On-site +1

$77.60K - $100.70K/yr

In collaboration with the Donor Experience and Philanthropic Services teams ensure fundraising and ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

ADL

Individual Gifts Officer

Boca Raton, FL · On-site

$68.40K - $88.80K/yr

Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions ... Serve as an effective and enthusiastic ADL spokesperson and representative. This provides a general ...

Adl

Regional Coordinator

Houston, TX · On-site

$55K - $65K/yr

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is ... Confident customer service, interpersonal and communication skills. * Motivated team player. Work ...

Adl

Regional Coordinator

Atlanta, GA · On-site

$55K - $60K/yr

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is ... Strong customer service and communication skills. * Strong team player. Work Experience: * The ...

ADL

Regional Coordinator

Atlanta, GA · Hybrid

$55K - $60K/yr

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is ... Strong customer service and communication skills. * Strong team player. Work Experience: * The ...

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ADL Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Adl?
What are the most popular categories at Adl?
Infographic showing various Customer Service Representative job openings at Adl in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 61% Physical, 25% Hybrid, and 14% Remote job distribution.

Major Gifts Officer

Adl

Los Angeles, CA • On-site

$110K - $120K/yr

Full-time

Posted 4 days ago

Job description

Overview
POSITION TITLE: Major Gifts OfficerREPORTS TO: Director of DevelopmentSUPERVISION EXERCISED: NoneLOCATION: Los Angeles, CAGrade/Class: Grade G, Exempt, PSA Eligible
About the Organization
ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is "to stop the defamation of the Jewish people and to secure justice and fair treatment to all." Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all.
PRIMARY FUNCTION:
The Major Gift Officer serves as a frontline fundraiser within a region or division. They will maximize the donor engagement process to identify, qualify, cultivate, solicit, and steward individual and institutional prospects/donors capable of making gifts between $50,000 and $500,000 in support of ADL's highest priorities. While Major Gift Officers may be assigned to a specific geographic area, they may also take on individual prospects/donors throughout the division. This role requires significant travel of up to 50%.
Responsibilities
Primary:
  • Develop and implement identification, qualification, and cultivation strategies for a portfolio of individuals with the capacity to make major gifts (between $50,000 and $500,000), nurturing relationships through personalized communications, meetings, and engagement opportunities in accordance with ADL's policies, procedures, and funding priorities.
  • Lead the solicitation process for major gifts, including developing tailored solicitation proposals, presentations, and funding opportunities aligned with donor interests and ADL priorities.
  • Maintain an active, current body of knowledge of ADL and its mission, programs, activities, institutional needs, and fundraising priorities.
  • Work with prospect research team to identify new major gift prospects and understand their philanthropic interests, capacity to give, and inclination to give to ADL.
  • Negotiate gift agreements and terms with donors, in collaboration with the Philanthropic Services team.
  • Actively participate in Development team meetings to coordinate prospect review and discuss specific prospect strategies as they relate to prioritized fundraising needs.
  • Maintain accurate and up-to-date donor records in the CRM database, documenting all interactions, proposals, and gift agreements related to major gifts in accordance with CSC policies and procedures.
  • Collaborate and partner effectively across the organization to build and sustain the culture of philanthropy across ADL.
  • Serve as an effective and enthusiastic ADL spokesperson and representative.

This job description provides a general overview of the role and its key responsibilities. It is not an exhaustive list of all duties, and ADL reserves the right to assign additional tasks as needed.
Qualifications
Skills:
  • Outstanding strategic thinking and analytical skills, interpersonal skills, sound judgment, and experience handling highly confidential information.
  • Strong interpersonal skills and ability to build rapport with a diverse group of stakeholders including high net worth individuals, colleagues, and senior executives.
  • Excellent communication skills, both verbal and written, with superior attention to detail and strong storytelling skills.
  • Display a positive attitude and show good judgment, common sense, and excellent listening skills; committed to transparency, accountability, and direct communication.
  • Ability to anticipate and be responsive to multiple stakeholders' needs simultaneously, internally, and externally, including individual donors and prospects.
  • Excellent organizational skills with the ability to see projects through to completion while meeting tight deadlines.
  • Prior experience working with fundraising databases (Salesforce), MS Office applications and online collaboration tools.
  • Self-motivated with the ability to work both independently and as part of a team in meeting goals.
  • Ability to successfully navigate and thrive in a complex organization.
  • Committed to advancing the mission and goals of the ADL.

Work Experience:
  • Significant fundraising experience including a demonstrated record of soliciting and closing five-figure and six-figure gifts, including multi-year commitments.
  • Experience in a national organization with an affiliate or chapter structure a plus

Education:
  • Bachelor's degree or equivalent professional experience required.

Work Environment:
  • ADL is a hybrid environment; this role may require 3 days in the office.

Compensation:
  • This position has a salary range of $110,000 to $120,000. This salary range is reflective of a position based in Los Angeles, CA. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.

ADL aims to create a working environment where every employee can thrive professionally. Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.
ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.
ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.
The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.

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