Guest Services Agent
Owatonna, MN · On-site
$16/hr
Vision * Pet Insurance * Employer paid Life/STD/LTD * Fully vested 401k * Employee Assistance ... visual acuity. Reasonable accommodation(s) may be made through the interactive process when ...
Acuity
60 Acuity Insurance Agent Jobs Hiring Near You
Guest Services Agent
Owatonna, MN · On-site
$16/hr
Vision * Pet Insurance * Employer paid Life/STD/LTD * Fully vested 401k * Employee Assistance ... visual acuity. Reasonable accommodation(s) may be made through the interactive process when ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Customer Service Agent
$15.50 - $20.75/hr
Knowledge of insurance guidelines * Knowledge of medical information and electronic medical records ... Requires corrected vision and hearing to normal acuity. Requires eye-hand coordination and manual ...
Customer Service Agent
$15.50 - $20.75/hr
Knowledge of insurance guidelines * Knowledge of medical information and electronic medical records ... Requires corrected vision and hearing to normal acuity. Requires eye-hand coordination and manual ...
Customer Service Agent
Middlebury, CT · On-site
$15.50 - $20.75/hr
Knowledge of insurance guidelines * Knowledge of medical information and electronic medical records ... Requires corrected vision and hearing to normal acuity. Requires eye-hand coordination and manual ...
Customer Service Agent
Middlebury, CT · On-site
$15.50 - $20.75/hr
Knowledge of insurance guidelines * Knowledge of medical information and electronic medical records ... Requires corrected vision and hearing to normal acuity. Requires eye-hand coordination and manual ...
Customer Service Agent
Middlebury, CT · On-site
$15.50 - $20.75/hr
Knowledge of insurance guidelines * Knowledge of medical information and electronic medical records ... Requires corrected vision and hearing to normal acuity. Requires eye-hand coordination and manual ...
Customer Service Agent
Middlebury, CT · On-site
$15.50 - $20.75/hr
Knowledge of insurance guidelines * Knowledge of medical information and electronic medical records ... Requires corrected vision and hearing to normal acuity. Requires eye-hand coordination and manual ...
Guest Services Agent
King Of Prussia, PA · On-site
$15 - $19/hr
Visual acuity and hearing sufficient to interact with guests and use hotel systems effectively Our ... Medical, Dental, Vision & Supplemental Insurance * Paid Time Off * Hotel Discounts * 401(k) Company ...
Guest Services Agent
King Of Prussia, PA · On-site
$15 - $19/hr
Visual acuity and hearing sufficient to interact with guests and use hotel systems effectively Our ... Medical, Dental, Vision & Supplemental Insurance * Paid Time Off * Hotel Discounts * 401(k) Company ...
Vision * Pet Insurance * Employer paid Life/STD/LTD * Fully vested 401k * Employee Assistance ... visual acuity. Reasonable accommodation(s) may be made through the interactive process when ...
Vision * Pet Insurance * Employer paid Life/STD/LTD * Fully vested 401k * Employee Assistance ... visual acuity. Reasonable accommodation(s) may be made through the interactive process when ...
VOC Program Analyst - (VOC Specialist)
$72K - $92K/yr
Acuity is seeking a Voice of Customer Specialist to support Acuity's cross-channel Voice of ... Support customer and agent feedback workflows, including routing, notifications, follow-up ...
VOC Program Analyst - (VOC Specialist)
$72K - $92K/yr
Acuity is seeking a Voice of Customer Specialist to support Acuity's cross-channel Voice of ... Support customer and agent feedback workflows, including routing, notifications, follow-up ...
Insurance Account Representative: Commercial Lines P&C
San Antonio, TX · On-site
$25 - $33/hr
... Acuity, Liberty Mutual, Chubb, AmTrust, Mercury, Nationwide, Texas Mutual and such. If you do not ... Current active P&C General Lines Agent license required . Prior Commercial Lines experience in an ...
Quick apply
Insurance Account Representative: Commercial Lines P&C
San Antonio, TX · On-site
$25 - $33/hr
... Acuity, Liberty Mutual, Chubb, AmTrust, Mercury, Nationwide, Texas Mutual and such. If you do not ... Current active P&C General Lines Agent license required . Prior Commercial Lines experience in an ...
Insurance Account Representative: Commercial Lines P&C
San Antonio, TX · On-site
$25 - $33/hr
... Acuity, Liberty Mutual, Chubb, AmTrust, Mercury, Nationwide, Texas Mutual and such. If you do not ... Current active P&C General Lines Agent license required . Prior Commercial Lines experience in an ...
Quick apply
Insurance Account Representative: Commercial Lines P&C
San Antonio, TX · On-site
$25 - $33/hr
... Acuity, Liberty Mutual, Chubb, AmTrust, Mercury, Nationwide, Texas Mutual and such. If you do not ... Current active P&C General Lines Agent license required . Prior Commercial Lines experience in an ...
Guest Services Agent
Nashville, TN · On-site
$14.50 - $18.25/hr
... care insurance, 401k plans, and team member discounts. Living and working in Nashville provides ... and visual acuity. Benefits: * Position is eligible for the Northwood Investors incentive plan ...
Guest Services Agent
Nashville, TN · On-site
$14.50 - $18.25/hr
... care insurance, 401k plans, and team member discounts. Living and working in Nashville provides ... and visual acuity. Benefits: * Position is eligible for the Northwood Investors incentive plan ...
Guest Services Agent
Nashville, TN · On-site
$14.50 - $18.25/hr
... care insurance, 401k plans, and team member discounts. Living and working in Nashville provides ... and visual acuity. Benefits: * Position is eligible for the Northwood Investors incentive plan ...
Guest Services Agent
Nashville, TN · On-site
$14.50 - $18.25/hr
... care insurance, 401k plans, and team member discounts. Living and working in Nashville provides ... and visual acuity. Benefits: * Position is eligible for the Northwood Investors incentive plan ...
Remote Central Reservations Agent
Kennebunk, ME · On-site +1
$25K/mo
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Remote Central Reservations Agent
Kennebunk, ME · On-site +1
$25K/mo
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Remote Central Reservations Agent
Kennebunk, ME · On-site
$25K/mo
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Remote Central Reservations Agent
Kennebunk, ME · On-site
$25K/mo
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Remote Central Reservations Agent
Kennebunk, ME · On-site +1
$25K/mo
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Remote Central Reservations Agent
Kennebunk, ME · On-site +1
$25K/mo
... acuity. * Vision occurs continuously with the most common visual functions being those of near ... Employer-subsidized medical, dental, and vision insurance * Company-funded $25K in complimentary ...
Hotel Front Desk Agent
Neenah, WI · On-site
$14.75 - $18.50/hr
Aflac Supplemental Insurance: Available for both full-time and part-time team members. Position ... Visual acuity: Clear vision for reading information on computer screens and guest documents. We ...
Hotel Front Desk Agent
Neenah, WI · On-site
$14.75 - $18.50/hr
Aflac Supplemental Insurance: Available for both full-time and part-time team members. Position ... Visual acuity: Clear vision for reading information on computer screens and guest documents. We ...
Bilingual Call Center Agent I
Wenatchee, WA · On-site
$16.25 - $21.25/hr
Visual acuity for close and distance work Exposure to Hazards: * Moderate noise * Standard ... MedicalPremera (Self Insured)Preferred Provider - Employee covered - $70.00 per monthDependents ...
Bilingual Call Center Agent I
Wenatchee, WA · On-site
$16.25 - $21.25/hr
Visual acuity for close and distance work Exposure to Hazards: * Moderate noise * Standard ... MedicalPremera (Self Insured)Preferred Provider - Employee covered - $70.00 per monthDependents ...
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$16/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
Guest Services Agent
Courtyard Owatonna Downtown - Owatonna, MN 55060
OverviewSalary Range $16.00 Hourly Position Type Full Time Job Shift AM/PM Education Level High School or Equivalent Travel Percentage None Category Hospitality - Hotel
DescriptionBenefits
- Medical
- Dental
- Vision
- Pet Insurance
- Employer paid Life/STD/LTD
- Fully vested 401k
- Employee Assistance Program
- PTO
- Holiday Pay (Hourly)
- Recognition Program
- Volunteer Initiatives
- Marriott Hotel Travel Discounts
- Tuition Reimbursement Program
Position Overview
The Guest Services Agent is responsible for servicing guest needs before, during, and after their stay. They must be knowledgeable of all activities and areas inside of the hotel and in the surrounding area. The Guest Services Agent is responsible for the immediate needs of each guest with follow-through attention throughout their stay in an effort to provide an elevated stay to maintain the highest level of guest satisfaction.
Duties and Responsibilities
- Perform all Front Office assigned functions to prepare and execute the ideal experience to guests.
- Anticipate guests' needs and respond promptly and acknowledge all guests, however busy and regardless of time of day.
- Responsible for the check-in/check-out of all guests.
- Maintain the highest quality database of guest history, preferences, and information.
- Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously.
- Ensure the safety and well-being of guests and co-workers by maintaining a knowledge of crisis and emergency procedures.
- Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction.
- Be knowledgeable of the Hotel and surrounding area.
- Stay current with hotel procedures by attending each pre-shift and departmental meeting set.
- Ensure standards are maintained at the highest level.
- Responsible to achieve and maintain a high guest retention ratio and high guest satisfaction scores.
- Maintain confidentiality of guest information and pertinent hotel data.
- Keep work area and public areas neat and tidy at all times.
- Maintain a professional and personable appearance at all times, according to hotel standards.
- Successfully achieve the hotel's core competencies including work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solver.
- All other duties as requested.
Qualifications
- Minimum two years' experience in a Guest Services position with a full-service hotel.
- Must have High School diploma or the equivalent.
- Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
- Ability to work effectively with co-workers as part of a team and with minimal supervision.
- Strong computer skills, including Microsoft Office, Property Management Systems, and other communication platforms.
- Good reading, writing, and oral proficiency in the English language.
- Flexibility to work a varied schedule, which may include weekends and holidays.
- Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
- Ability to stand for entire shift.
- Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
About Wischermann Partners
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Excelsior, MN, US
Year founded
2002