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Ace Handyman Services
Ace Handyman Services

66 Ace Customer Service Representative Jobs Hiring Near You

Ace Handyman Services

Craftsman/handyman

Westerville, OH · On-site

$23 - $29/hr

Are you a talented, multi-skilled Craftsman committed to quality work and customer service? Do you ... Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your ...

Ace Handyman Services

Handyman

Grayson, GA · On-site

$23 - $28/hr

Handyman - Ace Handyman Services - East Gwinnett needs your expertise! We provide homes and ... We find and schedule the jobs for you, and you provide the quality craftsmanship and customer ...

Ace Handyman Services

Multi Skilled Handyman

Orange, CT · On-site

$50K - $60K/yr

Multi-skilled Carpenters/Handyman - Ace Handyman Services - Fairfield Connecticut needs your ... We find and schedule the jobs for you, and you provide the quality craftsmanship and customer ...

Ace Handyman Services

Handyman

Colleyville, TX · On-site

$20 - $25/hr

Free uniforms Multi-skilled Craftsmen - Ace Handyman Services Colleyville needs your expertise! We ... We find and schedule the jobs for you, and you provide the quality craftsmanship and customer ...

Ace Handyman Services

Handyman

Roswell, GA · On-site

$25 - $32/hr

Ace Handyman Services values independent thinkers with strong problem-solving skills, excellent ... Takes time to earn the customer's confidence and then inquires about additional work that could be ...

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Ace Handyman Services Jobs Information

Do workers at Ace Handyman Services get paid breaks?

Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Does Ace Handyman Services pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

At Ace Handyman Services, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and March 2026.

Do people get paid time off at Ace Handyman Services?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Ace Handyman Services worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do Ace Handyman Services workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Ace Handyman Services?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do Ace Handyman Services managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Do jobs at Ace Handyman Services spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to take sick days at Ace Handyman Services?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Ace Handyman Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Ace Handyman Services get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and March 2026.

Is it stressful to work at Ace Handyman Services?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Ace Handyman Services enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Ace Handyman Services recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get enough training when they start at Ace Handyman Services?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get support to advance at Ace Handyman Services?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people think Ace Handyman Services’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers feel well informed about how Ace Handyman Services is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ace?
Customer Service Representative

Customer Service Representative

Ace Handyman Services

Westerville, OH • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Ace Handyman Services rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

113th of 223 rated repair and maintenance companies

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
Customer Service Representative
Ace Handyman Services Columbus is looking for a friendly, organized, and detail-oriented Customer Service Representative (CSR) to join our growing team. As the first point of contact for homeowners, you'll play a critical role in creating an exceptional customer experience while helping keep our craftsmen's schedules full and productive.
If you enjoy talking with people, staying organized, multitasking, and helping customers solve problems, we'd love to hear from you.
What You'll Do
Customer Service & Scheduling
  • Answer inbound customer calls and respond to inquiries professionally and promptly
  • Return missed calls and follow up with customers
  • Contact new leads and convert inquiries into booked appointments - No cold calls!
  • Follow up on estimates and outstanding opportunities
  • Schedule appointments and coordinate customer projects
  • Manage and optimize craftsmen schedules to maximize productivity
  • Generate sales opportunities through proactive customer communication
Additional Responsibilities
As training and workload allow, you may also:
  • Collect customer deposits
  • Process payments
  • Conduct customer satisfaction follow-ups
  • Assist with administrative projects and office support functions
  • Support other operational needs as assigned
Here is just some of what we have to offer:
  • Competitive pay ranging from $17-$19 per hour
  • Health insurance
  • Vision and Dental
  • Vacation
  • Performance bonuses and spiffs
  • Flexible - 12 work from home days per year
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!
What We're Looking For
Qualifications
Required
  • High school diploma or equivalent
  • Exceptional customer service and phone communication skills
  • Strong verbal and written communication abilities
  • Excellent organizational and time-management skills
  • Strong attention to detail and problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Comfortable learning and using scheduling, CRM, and office software systems
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to type at least 40 words per minute
  • Self-motivated with the ability to work independently and as part of a team
Preferred
  • Associate degree in business, communications, administration, or a related field
  • Experience in customer service, scheduling, dispatching, call center operations, or office administration
  • Experience in a home services, construction, or trades-related business
  • Sales, lead conversion, or appointment-setting experience

About Ace Handyman Services Columbus
Ace Handyman Services Columbus is locally owned and operated and proudly serves homeowners throughout Central Ohio. We help customers complete home maintenance, repair, and improvement projects by connecting them with skilled, professional craftsmen who deliver exceptional service and quality workmanship.
Apply now!
Compensation: $17.00 - $19.00 per hour
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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