Populus Financial Group
Populus Financial Group

60 Ace Cash Express Collection Agent Jobs Hiring Near You

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Populus Financial Group Jobs Information

What is it like to work at Ace Cash Express?

Ace Cash Express is a company that values customer service and community involvement, striving to provide financial solutions to individuals in need. As a financial services provider, Ace Cash Express operates a network of retail locations where employees work in a fast-paced, customer-facing environment, often in a team setting with a focus on sales and customer support. Working at Ace Cash Express may appeal to individuals who are motivated by the opportunity to make a positive impact in their community and who are comfortable working in a dynamic, retail environment.

What makes Ace Cash Express an attractive place to work?

Ace Cash Express is a leading financial services company that provides convenient and accessible financial solutions to underserved communities, positioning itself as a trusted and reliable partner in the industry.

The company's workplace culture values a collaborative and supportive environment, where employees can grow professionally and develop their skills through ongoing training and development opportunities, as well as a commitment to work-life balance.

Joining Ace Cash Express offers employees the opportunity to make a positive impact in their communities, contribute to the company's mission of financial inclusion, and advance their careers in a dynamic and growing organization.

Do workers at ACE Cash Express get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Does ACE Cash Express pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

At ACE Cash Express, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from ACE Cash Express affordable enough for their workers?

Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at ACE Cash Express?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 18% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 36% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and December 2025.

Do workers at ACE Cash Express worry about hours?

Some people worry about getting enough hours.
58% of people report they worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.

Do ACE Cash Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it for ACE Cash Express workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to get time off at ACE Cash Express?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Do ACE Cash Express managers change schedules at the last minute?

Most managers change people’s schedules at the last minute.
78% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and October 2025.

Do jobs at ACE Cash Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to take sick days at ACE Cash Express?

Most people find it hard to take sick days.
71% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at ACE Cash Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
80% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do people at ACE Cash Express feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at ACE Cash Express get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

Is it stressful to work at ACE Cash Express?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at ACE Cash Express enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at ACE Cash Express recommend working with their team?

Not many people recommend working with their team.
76% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at ACE Cash Express?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at ACE Cash Express?

Most people aren’t given support to advance their career here.
In the last year, 75% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think ACE Cash Express’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how ACE Cash Express is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Part Time Sales Associate

ACE Cash Express-Reid

Memphis, TN • On-site

$16 - $18/hr

Part-time

Retirement

Re-posted 24 days ago


ACE Cash Express rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your earning potential!

WHY ACE?

ACE Cash Express employees are our company's greatest asset. We empower allsales associates to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed.

ACE Cash Express is a workplace where:

  • Collaborating and teamwork thrive.
  • On-the-job learning and development activities are available.
  • Excelling in your role and assisting others on the team is encouraged.
  • Strengthening relationships with customers, partners, and colleagues happens every day.
  • Investing in our employees and promoting a culture centered on people, service, career advancement, and unity, among other key principles.

What’s in it for you?1

ACE offers Sundays off, flexible schedules, and all associates are eligible to participate in our 401k plan.

1 All positions are eligible to participate in our 401k subject to the specific plan document.

What does a normal day look like?

  • Understanding customers’ unique needs and recommending appropriate ACE products and services.
  • Communicating effectively with customers, empathizing with their challenges, and building trust.
  • Providing exceptional customer service to foster lasting relationships.
  • Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
  • Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.

We’re looking for Sales Associates who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance. Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service. Sales Associates will need to understand the diverse range of financial products and services that ACE offers. It is beneficial to have two or more years of retail experience. Proficiency in Spanish is welcomed in most of our markets and a high school diploma or equivalent is required.

Join us and explore ways you can contribute your skills to our dynamic work environment. The difference is YOU!

Travel

Travel is primarily local but will include travel to more than one store in a day when necessary.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening. The employee must have the ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed. Additionally, the employee may occasionally be required to lift and/or move up to 25 lbs.

The ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws.

EEO Statement

Populus Financial Group, Inc., dba ACE Cash Express, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification.   This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.


What ACE Cash Express employees say

Pay

Benefits

Hours and flexibility

Workplace

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