Dispatcher
Baltimore, MD · On-site
$22/hr
As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... Monitor service performance * Coordinate with terminal leadership, customer service, and other ...
29 Academy Bus Customer Service Representative Jobs Hiring Near You
Dispatcher
Baltimore, MD · On-site
$22/hr
As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... Monitor service performance * Coordinate with terminal leadership, customer service, and other ...
Field Dispatcher
New York, NY · On-site
$20/hr
Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving ... customer service. Earn $20.00 per hour. Schedule: This position requires the ability to work a ...
Field Dispatcher
New York, NY · On-site
$20/hr
Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving ... customer service. Earn $20.00 per hour. Schedule: This position requires the ability to work a ...
Field Dispatcher
Hoboken, NJ · On-site
$20/hr
Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving ... customer service. Earn $20.00 per hour. Schedule: This position requires the ability to work a ...
Field Dispatcher
Hoboken, NJ · On-site
$20/hr
Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving ... customer service. Earn $20.00 per hour. Schedule: This position requires the ability to work a ...
Class A-Senior Bus Mechanic
Clearwater, FL · On-site
$28 - $35/hr
Academy Busis seeking a full-time Class A- Senior Bus Mechanic with road service experience for the PM shiftfor ourClearwater, FL location. $2500 Sign on bonus. 2nd Shift: 3:00pm - 11:30pm Pay Range ...
Class A-Senior Bus Mechanic
Clearwater, FL · On-site
$28 - $35/hr
Academy Busis seeking a full-time Class A- Senior Bus Mechanic with road service experience for the PM shiftfor ourClearwater, FL location. $2500 Sign on bonus. 2nd Shift: 3:00pm - 11:30pm Pay Range ...
Welder
Secaucus, NJ · On-site
$30 - $40/hr
... Academy Bus, you will play a vital role in maintaining and enhancing our fleet of vehicles. Your expertise in welding will ensure that our equipment remains safe, reliable, and ready for service.
Welder
Secaucus, NJ · On-site
$30 - $40/hr
... Academy Bus, you will play a vital role in maintaining and enhancing our fleet of vehicles. Your expertise in welding will ensure that our equipment remains safe, reliable, and ready for service.
Assistant Terminal Manager
Hoboken, NJ · On-site
$65K - $80K/hr
... customer service, and sales teams * Analyze charter bus and shuttle operations schedules and ... Holiday Pay Academy is an EEO.
Assistant Terminal Manager
Hoboken, NJ · On-site
$65K - $80K/hr
... customer service, and sales teams * Analyze charter bus and shuttle operations schedules and ... Holiday Pay Academy is an EEO.
Niner Transit Field Dispatch Route Supervisor
Charlotte, NC · On-site
$25 - $27/hr
... customer service to our clients. Starting at $25.00-$27.00 per hour. This is a full-time position ... Previous industry related experience with bus transportation is a plus Route Supervisor ...
Niner Transit Field Dispatch Route Supervisor
Charlotte, NC · On-site
$25 - $27/hr
... customer service to our clients. Starting at $25.00-$27.00 per hour. This is a full-time position ... Previous industry related experience with bus transportation is a plus Route Supervisor ...
Niner Transit Field Dispatch Route Supervisor
Charlotte, NC · On-site
$25 - $27/hr
... customer service to our clients. Starting at $25.00-$27.00 per hour. This is a full-time position ... Previous industry related experience with bus transportation is a plus Route Supervisor ...
Niner Transit Field Dispatch Route Supervisor
Charlotte, NC · On-site
$25 - $27/hr
... customer service to our clients. Starting at $25.00-$27.00 per hour. This is a full-time position ... Previous industry related experience with bus transportation is a plus Route Supervisor ...
HVAC Mechanic
Secaucus, NJ · On-site
$30/hr
Academy Busis seeking a full-time HVAC Mechanic for at our Secaucus, NJ location. $2500 Sign On ... Bus HVAC) are a plus. * Ability to read blueprints, wiring diagrams, and technical service manuals.
HVAC Mechanic
Secaucus, NJ · On-site
$30/hr
Academy Busis seeking a full-time HVAC Mechanic for at our Secaucus, NJ location. $2500 Sign On ... Bus HVAC) are a plus. * Ability to read blueprints, wiring diagrams, and technical service manuals.
Academy Bus Jobs Information
Do workers at Academy Bus get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Does Academy Bus pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
At Academy Bus, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
Do people get paid time off at Academy Bus?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
- 80% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 20% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
Do workers at Academy Bus worry about hours?
Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do Academy Bus workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
How easy is it to get time off at Academy Bus?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do jobs at Academy Bus spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
How easy is it to take sick days at Academy Bus?
Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Academy Bus feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Academy Bus get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Is it stressful to work at Academy Bus?
Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
56% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Academy Bus enjoy their jobs?
Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Academy Bus recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get enough training when they start at Academy Bus?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get support to advance at Academy Bus?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people think Academy Bus’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do workers feel well informed about how Academy Bus is doing?
Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Academy Bus?
What are the most popular categories at Academy Bus?
$22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 hours ago
Academy Bus rating
6.4
Based on 9 frontline employees who took The Breakroom Quiz
11th of 23 rated coach operators
Job description
As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.
This is a full-time position with benefits and paid time off. MUST HAVE CDL license with passenger endorsement.
Starting pay rate of $22.00 per hour. Pay rate based on candidate experience level.
Must be able to work the overnight shift. Weekends as needed.
WALK-IN, NO APPOINTMENT NECESSARY.
Responsibilities:
Requirements:
Desired Qualities:
Health Insurance and Benefits Offered Include:
Academy is EEO.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This is a full-time position with benefits and paid time off. MUST HAVE CDL license with passenger endorsement.
Starting pay rate of $22.00 per hour. Pay rate based on candidate experience level.
Must be able to work the overnight shift. Weekends as needed.
WALK-IN, NO APPOINTMENT NECESSARY.
Responsibilities:
- Review schedules and requests
- Monitor service performance
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
Requirements:
- At least 1 year of scheduling or operations experience in bus or motor coach industry
- Must have CDL license with passenger endorsement
- Must be able to work a flexible schedule, including nights and weekends
- MS Outlook and Excel
Desired Qualities:
- Ability to manage in a fast paced, high change work environment
- Solid internal and external customer service skills
- Organized, analytical and drive for results
- Instinct for process improvement
Health Insurance and Benefits Offered Include:
- Medical, Dental, Vision, Prescription and Life insurance
- Supplemental coverages
- 401K plan
- Paid Time Off
- Paid Holidays
Academy is EEO.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What Academy Bus employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Academy Bus
Sourced by ZipRecruiter
Industry
Trucking
Company size
1,001 - 5,000 Employees
Headquarters location
Hoboken, NJ, US
Year founded
1968