Assistant Terminal Manager
$65K - $80K/hr
... sales, and customer service teams. * Performance Management: Monitor dispatch efficiency and ... Academy is EEO
43 Academy Bus Customer Service Manager Jobs Hiring Near You
Assistant Terminal Manager
$65K - $80K/hr
... sales, and customer service teams. * Performance Management: Monitor dispatch efficiency and ... Academy is EEO
HVAC Mechanic
Secaucus, NJ · On-site
$30/hr
HVAC MechanicAcademy Bus is seeking a full-time HVAC Mechanic for at our Secaucus, NJ location ... all service work, parts used, and refrigerant logs for compliance and fleet management.Field ...
HVAC Mechanic
Secaucus, NJ · On-site
$30/hr
HVAC MechanicAcademy Bus is seeking a full-time HVAC Mechanic for at our Secaucus, NJ location ... all service work, parts used, and refrigerant logs for compliance and fleet management.Field ...
HVAC Mechanic
Secaucus, NJ · On-site
$30/hr
HVAC MechanicAcademy Bus is seeking a full-time HVAC Mechanic for at our Secaucus, NJ location ... all service work, parts used, and refrigerant logs for compliance and fleet management.Field ...
HVAC Mechanic
Secaucus, NJ · On-site
$30/hr
HVAC MechanicAcademy Bus is seeking a full-time HVAC Mechanic for at our Secaucus, NJ location ... all service work, parts used, and refrigerant logs for compliance and fleet management.Field ...
Academy Bus Jobs Information
Do workers at Academy Bus get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Does Academy Bus pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
At Academy Bus, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
Do people get paid time off at Academy Bus?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
- 80% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 20% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
Do workers at Academy Bus worry about hours?
Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do Academy Bus workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.
How easy is it to get time off at Academy Bus?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do jobs at Academy Bus spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
How easy is it to take sick days at Academy Bus?
Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Academy Bus feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at Academy Bus get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Is it stressful to work at Academy Bus?
Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
56% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Academy Bus enjoy their jobs?
Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at Academy Bus recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get enough training when they start at Academy Bus?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get support to advance at Academy Bus?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people think Academy Bus’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do workers feel well informed about how Academy Bus is doing?
Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Academy Bus?
What are the most popular categories at Academy Bus?
$65K - $80K/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Academy Bus rating
6.4
Based on 9 frontline employees who took The Breakroom Quiz
11th of 21 rated coach operators
Job description
Join the leadership team at one of our high-volume passenger transportation hubs on the East Coast. As an Assistant Terminal Manager, you will be a key architect of our daily success, bridging the gap between strategic planning and real-time execution. This is a high-visibility role reporting directly to the General Manager, designed for a logistics professional who thrives in a fast-paced, "live" operational environment and is ready to lead a diverse team.
Key Responsibilities
- Operational Leadership: Manage daily terminal flow, ensuring the highest standards of safety and on-time performance for our charter, commuter services, and university student transportation services.
- Strategic Resource Planning: Analyze charter itineraries and schedules to ensure optimal resource allocation while maintaining strict compliance with DOT and FMCSA regulations.
- Cross-Functional Collaboration: Act as the central nervous system of the terminal, fostering teamwork between dispatch, maintenance, sales, and customer service teams.
- Performance Management: Monitor dispatch efficiency and provide real-time feedback and coaching to the operations team to drive continuous improvement.
- Incident & Employee Relations: Lead with a "people-first" mindset, managing employee relations and navigating operational challenges with a calm, decisive attitude.
Qualifications & Experience
- Experience: 3+ years of leadership experience in passenger transportation.
- Technical Skills: Proficient in Microsoft Excel and adaptable to modern Transportation Management Systems (TMS).
- Analytical Mindset: Proven ability to assess logistics plans, identify bottlenecks, and implement process improvements.
- Communication: Exceptional verbal and written skills; ability to interface with both front-line staff and executive leadership.
- Regulatory Knowledge: Solid understanding of DOT, FMCSA, and OSHA safety standards is highly preferred.
- Flexibility: While the standard schedule is Monday–Friday candidates must be willing to work weekends or extended hours based on operational needs.\
Benefits Include
- We are looking for the best talent and will assist with your transition to one of our locations on the East Coast.
- Medical, Dental, Vision, Prescription, Life Insurance, 401(k), Supplemental coverages, Paid time off, and Holiday pay.
Academy is EEO
What Academy Bus employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Academy Bus
Sourced by ZipRecruiter
Industry
Trucking
Company size
1,001 - 5,000 Employees
Headquarters location
Hoboken, NJ, US
Year founded
1968