IT Service Manager
Vienna, VA · On-site
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to ...
51 Aac Health Services Manager Jobs Hiring Near You
IT Service Manager
Vienna, VA · On-site
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to ...
Sr Director of Growth
Vienna, VA · On-site
$180 - $240/hr
The successful candidate will develop and execute growth strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management, and mission support.
Sr Director of Growth
Vienna, VA · On-site
$180 - $240/hr
The successful candidate will develop and execute growth strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management, and mission support.
Sr Director of Growth
Vienna, VA · Hybrid
$175K - $215K/yr
The successful candidate will develop and execute growth strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management, and mission support.
Sr Director of Growth
Vienna, VA · Hybrid
$175K - $215K/yr
The successful candidate will develop and execute growth strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management, and mission support.
Sr Director of Growth
Vienna, VA · Hybrid
$175K - $215K/yr
The successful candidate will develop and execute growth strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management, and mission support.
Sr Director of Growth
Vienna, VA · Hybrid
$175K - $215K/yr
The successful candidate will develop and execute growth strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management, and mission support.
Service Desk Technician (Tier 1)
Washington, DC · On-site
$60K - $72K/yr
Experience troubleshooting core services (file, email, print, web, applications, and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Service Desk Technician (Tier 1)
Washington, DC · On-site
$60K - $72K/yr
Experience troubleshooting core services (file, email, print, web, applications, and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Service Desk Technician (Tier 1)
Washington, DC · On-site
$60K - $72K/yr
Experience troubleshooting core services (file, email, print, web, applications, and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Service Desk Technician (Tier 1)
Washington, DC · On-site
$60K - $72K/yr
Experience troubleshooting core services (file, email, print, web, applications, and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Junior HW Asset Management Specialist
Washington, DC · On-site
$50K - $58K/yr
Must have a positive and patient customer service attitude. * Must be able to lift up to 50 lbs ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Junior HW Asset Management Specialist
Washington, DC · On-site
$50K - $58K/yr
Must have a positive and patient customer service attitude. * Must be able to lift up to 50 lbs ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Junior HW Asset Management Specialist
Washington, DC · On-site
$50K - $58K/yr
Must have a positive and patient customer service attitude. * Must be able to lift up to 50 lbs ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Junior HW Asset Management Specialist
Washington, DC · On-site
$50K - $58K/yr
Must have a positive and patient customer service attitude. * Must be able to lift up to 50 lbs ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Desktop Tier 2 Technician - MacOS/Windows
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Desktop Tier 2 Technician - MacOS/Windows
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Desktop Tier 2 Technician - MacOS/Windows
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Desktop Tier 2 Technician - MacOS/Windows
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Deskside Technician (Tier 2)
Washington, DC · On-site
$70K - $80K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Deskside Technician (Tier 2)
Washington, DC · On-site
$70K - $80K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
End User Tier 3
Washington, DC · On-site
$90K - $110K/yr
... managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
End User Tier 3
Washington, DC · On-site
$90K - $110K/yr
... managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Desktop Tier 2 Technician
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Desktop Tier 2 Technician
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
End User Tier 3
Washington, DC · On-site
$90K - $110K/yr
... managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
End User Tier 3
Washington, DC · On-site
$90K - $110K/yr
... managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Deskside Technician (Tier 2)
Washington, DC · On-site
$70K - $80K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Deskside Technician (Tier 2)
Washington, DC · On-site
$70K - $80K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Desktop Tier 2 Technician
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Quick apply
Desktop Tier 2 Technician
Rockville, MD · On-site
$60K/yr
Experience troubleshooting and resolving core services (file, email, print, web, portal and network ... AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our ...
Endpoint Systems Administrator
Vienna, VA · On-site
AAC Inc. is a technology-focused company seeking an Endpoint Systems Administrator. The role ... device management solutions and supporting macOS/Windows endpoints while ensuring effective ...
Endpoint Systems Administrator
Vienna, VA · On-site
AAC Inc. is a technology-focused company seeking an Endpoint Systems Administrator. The role ... device management solutions and supporting macOS/Windows endpoints while ensuring effective ...
End User Tier 3
Washington, DC · On-site
AAC Inc. is a company focused on technology and computer-related services, and they are seeking an ... The role involves troubleshooting technical issues, managing devices, and ensuring a positive ...
End User Tier 3
Washington, DC · On-site
AAC Inc. is a company focused on technology and computer-related services, and they are seeking an ... The role involves troubleshooting technical issues, managing devices, and ensuring a positive ...
AAC is seeking Senior Security Analyst focusing on Vulnerability Management to join our security ... services-ensuring the availability, integrity, and confidentiality of mission-critical systems.
AAC is seeking Senior Security Analyst focusing on Vulnerability Management to join our security ... services-ensuring the availability, integrity, and confidentiality of mission-critical systems.
AAC Inc is seeking a highly skilled and motivated Systems Administrator to support efforts at the ... MCCOG provides centralized management and protection of Marine Corps networks, ensuring the ...
AAC Inc is seeking a highly skilled and motivated Systems Administrator to support efforts at the ... MCCOG provides centralized management and protection of Marine Corps networks, ensuring the ...
AAC Jobs Information
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Job description
Job Summary:
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to identify improvement opportunities.
Qualifications:
Required:
• BS in IT or related field (preferred) and a minimum of five years of IT service management or IT operations leadership experience.
• Strong knowledge of ITIL-based service management frameworks.
• Experience overseeing multi-tier technical support operations and interfacing with other enterprise support, systems engineering, and infrastructure teams.
• The ability to analyze metrics and operational data to identify improvement opportunities.
• ITSM platform system experience required (BMC or ServiceNow).
• Must obtain an agency public trust suitability determination prior to start date.
• Excellent verbal and written communication and stakeholder-facing skills.
• Requires comprehensive experience supporting enterprise IT environments. Experience supporting a complex Federal agency enterprise is a plus.
• Ability to support high-priority and time-sensitive escalations.
• Must have a positive and patient customer service attitude.
Preferred:
• ITIL 4 and PMP or Scrum Master certifications are preferred but not required.
Company:
AAC (www.aac.com) is a Veteran-owned small business headquartered in Tysons Corner, VA. Founded in 1983, the company is headquartered in Vienna, USA, with a team of 201-500 employees. The company is currently Growth Stage.
AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations. The role involves managing multi-tier technical support operations and analyzing metrics to identify improvement opportunities.
Qualifications:
Required:
• BS in IT or related field (preferred) and a minimum of five years of IT service management or IT operations leadership experience.
• Strong knowledge of ITIL-based service management frameworks.
• Experience overseeing multi-tier technical support operations and interfacing with other enterprise support, systems engineering, and infrastructure teams.
• The ability to analyze metrics and operational data to identify improvement opportunities.
• ITSM platform system experience required (BMC or ServiceNow).
• Must obtain an agency public trust suitability determination prior to start date.
• Excellent verbal and written communication and stakeholder-facing skills.
• Requires comprehensive experience supporting enterprise IT environments. Experience supporting a complex Federal agency enterprise is a plus.
• Ability to support high-priority and time-sensitive escalations.
• Must have a positive and patient customer service attitude.
Preferred:
• ITIL 4 and PMP or Scrum Master certifications are preferred but not required.
Company:
AAC (www.aac.com) is a Veteran-owned small business headquartered in Tysons Corner, VA. Founded in 1983, the company is headquartered in Vienna, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About AAC
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