ATCO

60 Atco Jobs Hiring Near You

At ATCO, your work goes beyond checking boxes. You help strengthen how essential services are delivered alongside a team that values collaboration and shared success. As an Operational Auditor, you ...

ATCO Frontec is currently seeking a dedicated Project Coordinator/Scheduler to join our team. The ideal candidate will possess strong scheduling and coordination skills, excellent communication ...

ATCO Frontec Ltd. is seeking a Facilities Maintenance Site Superintendent located in Inuvik, NT. Working with existing Superintendent to offer cross coverage and site support at various sites. The ...

ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms, hospitals, and ...

Edmonton, AB or Calgary, AB Build a Career Where People Matter At ATCO, we create prosperity and opportunity for generations to come. We're looking for an organized and detail-oriented Human ...

About the Role The Planner, Forestry supports planning, coordination, and oversight of ATCO's vegetation management and wildfire mitigation program. Working with our Asset Management team, you'll ...

New

Wicehtowak Frontec Services (WFS) is a partnership between George Gordon Developments Ltd. (GGDL) and ATCO Frontec Ltd. The majority Indigenous-owned company provides camp and support services for ...

About the Role As a Line Powerline Technician at ATCO Electric, you'll play a crucial role in maintaining and constructing electrical transmission and distribution lines. Your work ensures reliable ...

Who We Are ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging, operational support, and emergency management solutions across a diverse range of clients ...

Skilled trades employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day.

Le candidat retenu sera essentiel a l'execution des processus eprouves d'ATCO, au maintien de conditions de travail securitaires et a l'amelioration des normes de qualite chaque jour. Il s'agit d'une ...

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Who We Are ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms ...

... ATCO family. The Advisor, Retail & Activations is responsible for supporting the execution of sponsorships, community partnerships, and brand activations that drive customer engagement and ...

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ATCO Jobs Information

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Infographic showing various job openings at Atco in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, 10% Hybrid, and 7% Remote job distribution.

Customer Care Advisor, Commercial and Industrial

ATCO

Calgary, AB • On-site

Full-time

Posted 2 days ago

New


Job description

Customer Care Advisor, Commercial and Industrial

We're looking for a Customer Care Advisor, Commercial and Industrial to join our diverse & vibrant team and become part of the ATCO family.

Reporting to the Manager Commercial Operations the Customer Care Advisor is responsible for responding to and resolving commercial customer inquiries and developing relationships with third-party energy consultants and brokers in order to sell electricity to industrial and commercial customers in Alberta.

On a daily basis, you'll...

Support Commercial & Industrial Customers

  • Ensure resolution of customer inquiries to complete satisfaction

  • Manage customer inquiries regarding payments, invoice charges, invoice needs and general market questions

  • Ensure business process compliance with respect to customer set-ups

  • Assist with complex customer invoicing & account set-up and contract amendments

Client Relationship Management

  • Establish and maintain a list of all consultants and brokers participating in the Alberta energy market

  • Be the primary representative of ATCO in the third-party market

  • Protect ATCO's brand in market by directing and influencing third party communications with end-use customers

Market Analysis & Reporting

  • Ensure accurate, on time completion of all RFP/proposals with third party channels

  • Manage the relationship with the consultants and brokers

  • Provide support to commercial and Industrial sales group

Cross-Functional Collaboration

  • Meet specific agreed upon KPI targets for cases and customer inquiries

Who you are:

  • A customer-focused professional with strong interpersonal skills and a proven ability to engage with internal and external customers

  • A strong communicator with both verbal and written communication skills to produce the results required for the role

  • A high performer with a proven track record of delivering results

  • Collaborative and able to work effectively across a cross-functional team while supporting conflicting priorities and deadlines

  • Process-minded, with strong business process improvement skills and the ability to translate business processes into information systems requirements

What you have:

  • 1-3 years of relevant experience 

  • Undergraduate degree in a related discipline 

  • Thorough understanding of energy markets, specifically the Alberta energy market

  • Experience providing exemplary customer service in a competitive industry

  • Experience developing presentations focused on the needs of individual customers

  • Ability to recognize and recommend new product opportunities

  • Strong interpersonal skills and a proven ability to engage with internal and external customers

  • Both verbal and written communication skills will be essential in producing the results required for the role

  • Proven track record of high performance

  • An ability to work effectively across a cross-functional team while supporting conflicting priorities and deadlines

  • Strong business process improvement skills and ability to translate business processes into information systems requirements

    This Role is located in.... Calgary 

Why ATCO Energy?

At ATCO Energy, we're committed to supporting our customers and building strong relationships across the Alberta energy market. This role is a great opportunity to support commercial and industrial customers, work closely with third-party consultants and brokers, and contribute to a high-performing, customer-focused team.