Protect ATCO's brand in market by directing and influencing third party communications with end-use customers Market Analysis & Reporting * Ensure accurate, on time completion of all RFP/proposals ...
New
Protect ATCO's brand in market by directing and influencing third party communications with end-use customers Market Analysis & Reporting * Ensure accurate, on time completion of all RFP/proposals ...
New
Protect ATCO's brand in market by directing and influencing third party communications with end-use customers Market Analysis & Reporting * Ensure accurate, on time completion of all RFP/proposals ...
New
Calgary, AB · On-site
At ATCO, your work goes beyond checking boxes. You help strengthen how essential services are delivered alongside a team that values collaboration and shared success. As an Operational Auditor, you ...
Calgary, AB · On-site
At ATCO, your work goes beyond checking boxes. You help strengthen how essential services are delivered alongside a team that values collaboration and shared success. As an Operational Auditor, you ...
Division: ATCO Electric Health and Safety Location: Edmonton, AB (Permanent, Full-Time) What We Offer: Competitive Package: Attractive salary and a comprehensive benefits package including ...
Division: ATCO Electric Health and Safety Location: Edmonton, AB (Permanent, Full-Time) What We Offer: Competitive Package: Attractive salary and a comprehensive benefits package including ...
ATCO Frontec is currently seeking a dedicated Project Coordinator/Scheduler to join our team. The ideal candidate will possess strong scheduling and coordination skills, excellent communication ...
ATCO Frontec is currently seeking a dedicated Project Coordinator/Scheduler to join our team. The ideal candidate will possess strong scheduling and coordination skills, excellent communication ...
ATCO offre des solutions inspirees pour un monde meilleur. Nous sommes une societe mondiale diversifiee qui investit dans les services essentiels des structures et de la logistique, des services ...
ATCO offre des solutions inspirees pour un monde meilleur. Nous sommes une societe mondiale diversifiee qui investit dans les services essentiels des structures et de la logistique, des services ...
ATCO Frontec is seeking an Executive Chef to join our team. The Executive Chef is responsible for the daily operations of the kitchen, provides professional leadership and direction to the kitchen ...
ATCO Frontec is seeking an Executive Chef to join our team. The Executive Chef is responsible for the daily operations of the kitchen, provides professional leadership and direction to the kitchen ...
ATCO Frontec Ltd. is seeking a Facilities Maintenance Site Superintendent located in Inuvik, NT. Working with existing Superintendent to offer cross coverage and site support at various sites. The ...
ATCO Frontec Ltd. is seeking a Facilities Maintenance Site Superintendent located in Inuvik, NT. Working with existing Superintendent to offer cross coverage and site support at various sites. The ...
ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms, hospitals, and ...
ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms, hospitals, and ...
WhyWorkHere: Joiningthe ATCO Team means being part of a community of people inspiring change on a global scale.It'smeaningful work that can only beaccomplishedby helping each other, as we ...
WhyWorkHere: Joiningthe ATCO Team means being part of a community of people inspiring change on a global scale.It'smeaningful work that can only beaccomplishedby helping each other, as we ...
Edmonton, AB · Hybrid
Edmonton, AB or Calgary, AB Build a Career Where People Matter At ATCO, we create prosperity and opportunity for generations to come. We're looking for an organized and detail-oriented Human ...
Edmonton, AB · Hybrid
Edmonton, AB or Calgary, AB Build a Career Where People Matter At ATCO, we create prosperity and opportunity for generations to come. We're looking for an organized and detail-oriented Human ...
Edmonton, AB · Hybrid
About the Role The Planner, Forestry supports planning, coordination, and oversight of ATCO's vegetation management and wildfire mitigation program. Working with our Asset Management team, you'll ...
New
Edmonton, AB · Hybrid
About the Role The Planner, Forestry supports planning, coordination, and oversight of ATCO's vegetation management and wildfire mitigation program. Working with our Asset Management team, you'll ...
New
Wicehtowak Frontec Services (WFS) is a partnership between George Gordon Developments Ltd. (GGDL) and ATCO Frontec Ltd. The majority Indigenous-owned company provides camp and support services for ...
Wicehtowak Frontec Services (WFS) is a partnership between George Gordon Developments Ltd. (GGDL) and ATCO Frontec Ltd. The majority Indigenous-owned company provides camp and support services for ...
CA$36.88/hr
ATCO is proud to be an equal opportunity employer. Visit ourwebsitefor more information.
CA$36.88/hr
ATCO is proud to be an equal opportunity employer. Visit ourwebsitefor more information.
About the Role As a Line Powerline Technician at ATCO Electric, you'll play a crucial role in maintaining and constructing electrical transmission and distribution lines. Your work ensures reliable ...
About the Role As a Line Powerline Technician at ATCO Electric, you'll play a crucial role in maintaining and constructing electrical transmission and distribution lines. Your work ensures reliable ...
Calgary, AB · Remote
Who We Are ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging, operational support, and emergency management solutions across a diverse range of clients ...
Calgary, AB · Remote
Who We Are ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging, operational support, and emergency management solutions across a diverse range of clients ...
CA$4.9K/wk
Skilled trades employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day.
CA$4.9K/wk
Skilled trades employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day.
Le candidat retenu sera essentiel a l'execution des processus eprouves d'ATCO, au maintien de conditions de travail securitaires et a l'amelioration des normes de qualite chaque jour. Il s'agit d'une ...
New
Le candidat retenu sera essentiel a l'execution des processus eprouves d'ATCO, au maintien de conditions de travail securitaires et a l'amelioration des normes de qualite chaque jour. Il s'agit d'une ...
New
Who We Are ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms ...
Who We Are ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms ...
Calgary, AB · On-site
... ATCO family. The Advisor, Retail & Activations is responsible for supporting the execution of sponsorships, community partnerships, and brand activations that drive customer engagement and ...
Calgary, AB · On-site
... ATCO family. The Advisor, Retail & Activations is responsible for supporting the execution of sponsorships, community partnerships, and brand activations that drive customer engagement and ...
At ATCO, our engineers and senior engineers form a crucial component to the overall business and their value is consistently recognized. Here you will have opportunities to lead initiatives with your ...
New
At ATCO, our engineers and senior engineers form a crucial component to the overall business and their value is consistently recognized. Here you will have opportunities to lead initiatives with your ...
New

Full-time
Posted 2 days ago
New
Customer Care Advisor, Commercial and Industrial
We're looking for a Customer Care Advisor, Commercial and Industrial to join our diverse & vibrant team and become part of the ATCO family.
Reporting to the Manager Commercial Operations the Customer Care Advisor is responsible for responding to and resolving commercial customer inquiries and developing relationships with third-party energy consultants and brokers in order to sell electricity to industrial and commercial customers in Alberta.
On a daily basis, you'll...
Support Commercial & Industrial Customers
Ensure resolution of customer inquiries to complete satisfaction
Manage customer inquiries regarding payments, invoice charges, invoice needs and general market questions
Ensure business process compliance with respect to customer set-ups
Assist with complex customer invoicing & account set-up and contract amendments
Client Relationship Management
Establish and maintain a list of all consultants and brokers participating in the Alberta energy market
Be the primary representative of ATCO in the third-party market
Protect ATCO's brand in market by directing and influencing third party communications with end-use customers
Market Analysis & Reporting
Ensure accurate, on time completion of all RFP/proposals with third party channels
Manage the relationship with the consultants and brokers
Provide support to commercial and Industrial sales group
Cross-Functional Collaboration
Meet specific agreed upon KPI targets for cases and customer inquiries
Who you are:
A customer-focused professional with strong interpersonal skills and a proven ability to engage with internal and external customers
A strong communicator with both verbal and written communication skills to produce the results required for the role
A high performer with a proven track record of delivering results
Collaborative and able to work effectively across a cross-functional team while supporting conflicting priorities and deadlines
Process-minded, with strong business process improvement skills and the ability to translate business processes into information systems requirements
What you have:
1-3 years of relevant experience
Undergraduate degree in a related discipline
Thorough understanding of energy markets, specifically the Alberta energy market
Experience providing exemplary customer service in a competitive industry
Experience developing presentations focused on the needs of individual customers
Ability to recognize and recommend new product opportunities
Strong interpersonal skills and a proven ability to engage with internal and external customers
Both verbal and written communication skills will be essential in producing the results required for the role
Proven track record of high performance
An ability to work effectively across a cross-functional team while supporting conflicting priorities and deadlines
Strong business process improvement skills and ability to translate business processes into information systems requirements
This Role is located in.... Calgary
Why ATCO Energy?
At ATCO Energy, we're committed to supporting our customers and building strong relationships across the Alberta energy market. This role is a great opportunity to support commercial and industrial customers, work closely with third-party consultants and brokers, and contribute to a high-performing, customer-focused team.