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Assa Abloy Fenestration

36 Assa Abloy Fenestration Jobs Hiring Near You

ASSA ABLOY Fenestration

Purchasing Manager

Reno, NV · On-site

Salary, Full-Time Position Summary ASSA ABLOY Fenestration is seeking an experienced and results-driven Purchasing Manager to lead and optimize global purchasing activities across our manufacturing ...

ASSA ABLOY

Purchasing Manager

Rochester, NY · On-site

Salary, Full-Time Position Summary ASSA ABLOY Fenestration is seeking an experienced and results-driven Purchasing Manager to lead and optimize global purchasing activities across our manufacturing ...

ASSA ABLOY

Purchasing Manager

Reno, NV · On-site

Salary, Full-Time Position Summary ASSA ABLOY Fenestration is seeking an experienced and results-driven Purchasing Manager to lead and optimize global purchasing activities across our manufacturing ...

ASSA ABLOY Global Solutions

Purchasing Manager

Reno, NV · On-site

$95 - $140/hr

Supply Chain Position Summary ASSA ABLOY Fenestration is seeking an experienced and results-driven Purchasing Manager to lead and optimize global purchasing activities across our manufacturing and ...

ASSA ABLOY Fenestration

Team Leader

Williamsport, MD · On-site

$21/hr

Job Requirements As the Commercial Team Lead, you must be responsible, punctual and motivated to coordinate the activities of Associates engaged in producing hinge assemblies for windows. You must be ...

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Assa Abloy Fenestration Jobs Information

Infographic showing various job openings at Assa Abloy Fenestration in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Account Representative

ASSA ABLOY Fenestration

Rochester, NY • On-site

$50K - $52K/yr

Other

Re-posted 27 days ago

Job description

Customer Account Representative

Hot Job

ASSA ABLOY Fenestration Corporate - Rochester, NY 14624; ASSA ABLOY Fenestration Reno - Reno, NV 89502

Overview

Salary Range $50,000.00 - $52,000.00 Salary/year Position Type Full Time Category Customer Service

Description

The Customer Account Representative (CAR) is responsible for building and maintaining successful relationships with key business accounts. Candidates must have superior communication and relationship-building skills, genuine care for quality of service, and an ability to generate meaningful reports for customers as well as corporate management.

The CAR is the first point of customer contact for general inquiries such as pricing, products, order status, shipping discrepancies, etc. and will work closely with the Customer Service, Supply Chain, and Sales teams to increase efficiency in operational procedures. The goal is to build and maintain business relationships with customers by providing prompt and accurate service to promote customer loyalty and abide by our core values of Empowerment, Innovation, and Integrity.

Essential Job Functions
  • Enter orders which requires a basic understanding of product and stocking locations by customer – Accuracy is key
  • Resolve e-mail and phone inquiries regarding Order Status, Product and Pricing for Customers and Sales
  • Expedite orders, working with various internal departments to ensure product availability and timely shipment
  • Initiate debits/credits resulting from customer feedback; this involves researching and understanding the problem and taking appropriate action; follow-up on Return Good Authorizations
  • Log all Quality Issues
  • Work with various internal departments on customer issues and needs (Billing, Credit, Shipping, Planning, Purchasing, etc.)
  • Partner with sales reps to act as a true Fenestration Solutions Experts
  • Work with Engineering and other departments to set up new item numbers or customer cross-references
  • Ensure all customer profiles are accurate and up to date
  • Knowledge of International shipping requirements, including Commercial Invoices and Incoterms: Communicate with customers and freight forwarders to ensure prompt payment, order processing and shipping
Qualifications

Knowledge, Skills and Abilities

  • Minimum 2-5 years' customer service experience in the distribution/manufacturing industry or in a similar field.
  • Analytical, with high attention to detail
  • Ability to work with an ERP System, IFS experience is a plus
  • Good organizational skills; ability to use dual monitors and function simultaneously in multiple systems
  • Reliability – consistently adheres to scheduled times for breaks, lunch, etc. Ability to change work schedule to accommodate other team members
  • Teamwork – works well with other members of the department as well as others in the company
  • Ability to be resourceful and flexible as conditions change or while encountering obstacles
  • Good working knowledge of Microsoft Excel
  • Must be able to type a minimum of 40-50 wpm with very high accuracy

Educational & Certification

  • High School Diploma required, A.S. degree preferred

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