Job Summary:
ALTIVIA is a chemical company seeking an IT Business Support Analyst to support employee computer, printing, and phone systems at their Haverhill facility. The role involves responding to technical issues and providing maintenance and troubleshooting for various IT systems and devices.
Responsibilities:
โข Install, configure, maintain, and troubleshoot computer hardware, software, surveillance systems & peripheral devices in a Microsoft networking environment.
โข Install, configure, maintain, and troubleshoot communication platforms including VOIP phones, A/V systems and their components.
โข Work with employees to diagnose and solve hardware, software, and printing issues either over the phone or face to face.
โข Aid in the maintenance of wired & wireless network devices onsite and remotely.
โข Support senior IT staff when necessary.
Qualifications:
Required:
โข Experience in deploying, maintaining, and supporting employee computer systems.
โข Experience in maintaining and supporting printing systems.
โข Experience in maintaining and supporting phone systems.
โข Ability to install, configure, maintain, and troubleshoot computer hardware in a Microsoft networking environment.
โข Ability to install, configure, maintain, and troubleshoot software in a Microsoft networking environment.
โข Experience with surveillance systems and peripheral devices.
โข Experience in installing, configuring, maintaining, and troubleshooting communication platforms including VOIP phones and A/V systems.
โข Ability to diagnose and solve hardware, software, and printing issues either over the phone or face to face.
โข Experience in maintaining wired and wireless network devices onsite and remotely.
โข Ability to support senior IT staff when necessary.
Company:
ALTIVIA is a manufacturer of water treatment chemicals. Founded in 1986, the company is headquartered in Houston, USA, with a team of 201-500 employees. The company is currently Growth Stage.