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34 Cerecore Jobs Hiring Near You

CereCore

Client Support Analyst

Nashville, TN

Contract-to-Hire Contract Length: 3 months CereCore ® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory ...

CereCore

Telcor Support Analyst

Richmond, VA · Remote

Overview CereCore has two positions for Telcor (QML Application) Analysts to join a new project focused on preparing sites ahead of their go-live on MEDITECH Expanse. These analysts will be part of ...

CereCore

Epic HIM Analyst

Manhattan, NY · On-site

As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of ...

CereCore

Scrum Master - MEDITECH Expanse

Manhattan, NY · On-site

$56.75 - $75.75/hr

CereCore is seeking a MEDITECH Expanse Lab Analyst with strong SCRUM Master experience to join our team remotely. You will work closely with clinical, operational, and IT stakeholders to optimize the ...

CereCore

HPG Big Data Engineer / Senior-Level

Nashville, TN · On-site

$53.75 - $71.25/hr

CereCore is seeking a Senior Data Engineer to join their team in Nashville, TN. The role involves designing, building, and supporting an Azure-based ecosystem for enterprise-wide data analysis, while ...

CereCore

EHR Analyst (eClinicalWorks)

Richmond, VA · On-site

Requires travel up to 50% across US CereCore is seeking an EHR Analyst (eClinicalWorks) to join our team. Responsibilities Serve as a Division resource and subject matter expert for implementation ...

CereCore

Telcor Support Analyst

Manhattan, NY · On-site

Telcor Support Analyst - CereCore (Contract) Classification: Contract Contract Length: 12+ months Work Location: Fully Remote Position Summary The Telcor Support Analyst will be responsible for ...

CereCore

Pharmacy Technician, Go-Live Support

Manhattan, NY · On-site

$19.25 - $23.50/hr

As a Pharmacy Technician Go Live Specialist with CereCore, you will play a critical role in the successful deployment and integration of MEDITECH Expanse within HCA healthcare organizations. This ...

CereCore

Pharmacy Technician, Go-Live Support

Richmond, VA · On-site

$17.25 - $21/hr

As a Pharmacy Technician Go Live Specialist with CereCore, you will play a critical role in the successful deployment and integration of MEDITECH Expanse within HCA healthcare organizations. This ...

CereCore

Go Live Support Pharm Tech

Manhattan, NY · On-site

$19.25 - $23.50/hr

CereCore is a leading provider of healthcare technology solutions dedicated to improving patient care and operational efficiency. With a focus on innovation and customer satisfaction, we specialize ...

CereCore

MEDITECH Expanse Analyst SUR

Manhattan, NY · Remote

Remote Position Summary CereCore is seeking an experienced MEDITECH Expanse SUR Analyst to support the Operating Room (OR) service line. This consultant will play a key role in supporting MEDITECH 5 ...

CereCore

Security Consultant

Nashville, TN · Hybrid

Classification: Contract Contract Length: 12 months Location: Nashville, TN (Hybrid) Position Summary: This position provides specialized support and advisory services to the Administrative Division ...

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Infographic showing various job openings at Cerecore in the United States as of May 2026, with employment types broken down into 84% Full Time, 8% Contract, and 8% Nights. Highlights an 67% Physical, 8% Hybrid, and 25% Remote job distribution.
Client Support Analyst

Client Support Analyst

CereCore

Nashville, TN

Contractor

Posted 6 hours ago

Job description

Classification: Contract-to-Hire
Contract Length: 3 months
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking a Client Support Analyst to join our team in Nashville, TN.
Responsibilities:
  • Facilitates Client Support Services for CereCore clients.
  • Documents all customer inquiries, reported issues, and resolutions received via phone calls, emails or other alternative streams of input in order to identify, diagnose, and initiate research necessary to resolve customer issues in a timely manner.
  • Creates a positive client support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling clients with a consummately professional attitude.
  • Provides expert support within the Revenue Cycle Line of Business specialty. Educates and trains clients one-on-one as needed to resolve requests. Expands current and upcoming product knowledge within the specialty. Trusted for applications, technical, business or operational knowledge.
  • Continually seeks to improve technical skills as they relate to all areas of the support organization through attending classes, providing onsite support to facilities as requested and keeping up to date on industry standards.
  • Contributes to self-help knowledge base entries and documents typical requests, resolutions and work-around procedures.
  • Participates in problem efforts between departments, divisions, vendors, all CereCore business units, and HCA resources.
  • Actively works to ensure CereCore Service Level Agreements are met.
  • Actively participates in and manages incident communication needs and expectations for customers and stakeholders.
  • Provides after-hours and on-call support as required.
  • Participates in CereCore activities and departmental project activities or other duties as assigned; such as: attends project meetings, testing, developing or reviewing documentation and support procedures, supporting the pilot or implementation, etc.
Position Requirements:
  • 1-3 years of experience preferred.
  • Bachelor's Degree preferred.
  • Desktop Skills and Customer Support experience preferred.
  • Customer service training/experience.
  • Root cause and trend analysis experience.
  • A working knowledge of Active Directory/NT Account administration preferred.
  • Understanding of IT Infrastructure Library (ITIL) and project management preferred.,
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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