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Lifeline Jobs (NOW HIRING)

ThinkTank

Lifeline Enrollment Expert

Bronx, NY · On-site

Lifeline Sim Expert - Central Bronx Area This position covers the Central Bronx, helping customers in ZIP codes 10457, 10458, 10459, and 10460 activate free or discounted Lifeline service while ...

Ready 4 Work

Lifeline Agent

Dover, DE · On-site

$10/hr

Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to fit your lifestyle. We are seeking motivated and reliable individuals to join our team as Lifeline ...

Ready 4 Work

Lifeline Agent

Dover, DE · On-site

$10/hr

Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to fit your lifestyle. We are seeking motivated and reliable individuals to join our team as Lifeline ...

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lifeline information

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$20K

$44.8K

$69.5K

How much do lifeline jobs pay per year?

As of Aug 19, 2026, the average yearly pay for lifeline in the United States is $44,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a lifeline?

Lifeline workers are professionals who provide immediate support and assistance to people in crisis, often through telephone helplines, online chat services, or text messaging. They are trained to listen empathetically, assess the situation, and offer emotional support, resources, and referrals as needed. Lifeline workers play a crucial role in suicide prevention, mental health support, and connecting individuals to additional help when necessary. Their work is confidential, and they follow ethical guidelines to ensure the safety and well-being of callers.

What types of situations does a lifeline counselor typically handle during a shift, and how should applicants prepare for these scenarios?

Lifeline counselors regularly support individuals facing a range of crises, including mental health concerns, suicidal thoughts, emotional distress, and sometimes issues related to abuse or addiction. Each shift can be unpredictable, with some calls requiring immediate intervention and others focused on providing reassurance or resources. Applicants should be comfortable with active listening, maintaining composure under pressure, and applying de-escalation techniques. Training is provided, but a strong sense of empathy and resilience will help you manage challenging conversations effectively and support callers compassionately.

What are the key skills and qualifications needed to thrive as a lifeline crisis supporter, and why are they important?

To thrive as a Lifeline Crisis Supporter, you need training in active listening, crisis intervention, and mental health awareness, often supported by completing Lifeline's accredited training program. Familiarity with call management systems and knowledge of referral resources are also essential for this role. Compassion, emotional resilience, and strong communication skills help supporters build trust and effectively assist individuals in distress. These skills are crucial for providing immediate, empathetic support and ensuring the safety and well-being of callers during crisis situations.

What is the difference between Lifeline vs Emergency Dispatcher?

AspectLifelineEmergency Dispatcher
Required CredentialsCPR certification, basic health trainingEmergency Medical Dispatch certification, CPR, first aid
Work EnvironmentHealthcare settings, telehealthEmergency call centers, 911 dispatch
Employer & IndustryHospitals, healthcare providersPublic safety agencies, police, fire departments
Common Search & ComparisonYesYes

While both Lifeline and Emergency Dispatcher roles involve emergency response, Lifeline typically refers to telehealth or health support services, focusing on patient assistance and health monitoring. Emergency Dispatchers handle urgent calls for police, fire, or medical emergencies, coordinating immediate response. The key differences lie in their work environment, certifications, and the nature of emergencies they handle.

More about lifeline jobs

What cities are hiring for Lifeline jobs?

Cities with the most Lifeline job openings:

What are the most commonly searched types of Lifeline jobs?

The most popular types of Lifeline jobs are:

What states have the most Lifeline jobs?

States with the most job openings for Lifeline jobs include:

lifeline jobs near you
Infographic showing various Lifeline job openings in the United States as of August 2026, with employment types broken down into 23% Full Time, 4% Part Time, and 73% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,761 per year, or $21.5 per hour.

Lifeline Enrollment Expert

ThinkTank

Bronx, NY • On-site

Other

Re-posted 7 days ago

Job description

Lifeline Sim Expert - Central Bronx Area

This position covers the Central Bronx, helping customers in ZIP codes 10457, 10458, 10459, and 10460 activate free or discounted Lifeline service while keeping their own device.

Responsibilities:

  • Work directly in Central Bronx neighborhoods within the ZIPs above
  • Educate residents about Lifeline wireless benefits
  • Conduct eligibility checks and document verification
  • Complete clean, compliant enrollments
  • Meet daily/weekly activation goals

What We Provide:

  • High-value ZIP targeting guidance
  • Field-proven training and digital tools
  • Dedicated support team
  • Predictable, performance-based compensation
  • Biweekly payouts

Who You Are:

  • Reliable and self-motivated
  • Strong communicator
  • Able to follow program compliance
  • Comfortable working in busy environments

Onboarding Requirements:

  • High School diploma or GED; advanced education or relevant certification preferred.
  • Experience in customer service, sales, or similar roles, with established community connections.
  • Knowledgeable about the Lifeline and the eligibility criteria.
  • Previous experience in field sales, community outreach, or customer service preferred.
  • Strong interpersonal and communication skills, capable of working autonomously and in a team.
  • Strong communication and interpersonal skills.
  • Detail-oriented and comfortable with digital enrollment tools.
  • Self-motivated, goal-driven, and organized.
  • Reliable transportation and ability to work locally.
  • Eligible to work as a 1099 independent contractor.
  • Bilingual fluency (English/Spanish) is highly preferred.
  • Committed to ethical practices and compliance with program and regulatory guidelines.

Benefits:

  • Bi-Weekly Pay Schedule for consistent and predictable earnings
  • High-Earning Potential performance-based compensation
  • Flexible Work Schedule - choose your own hours and territories
  • No Experience Required - full training and ongoing field support provided
  • Work Locally in your own community, no travel required outside your area
  • Fast Approvals and Simple Enrollment Process - easy to learn and repeat daily
  • Opportunity for Advancement into Team Lead or Supervisor roles
  • Independent Contractor Status - control your own income and work pace
  • Supportive Leadership Team with decades of industry experience
  • Meaningful Work - helps individuals and families stay connected to essential wireless services

Apply