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$39K

$113.2K

$179.5K

How much do zoot enterprises jobs pay per year?

As of Aug 9, 2026, the average yearly pay for zoot enterprises in the United States is $113,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is Zoot Enterprises?

Zoot Enterprises is a technology company that specializes in providing advanced credit decisioning, loan origination, and data acquisition solutions for financial institutions, lenders, and other organizations. They offer cloud-based platforms and custom solutions that help businesses make faster, more accurate credit decisions, manage risk, and streamline financial processes. Zoot Enterprises works with banks, credit unions, fintech companies, and other industries to enhance operational efficiency and improve customer experience.

What is the difference between Zoot Enterprises vs Data Analyst?

AspectZoot EnterprisesData Analyst
Required CredentialsBachelor's degree in finance, economics, or related field; experience in financial servicesBachelor's degree in statistics, mathematics, or related field; proficiency in data analysis tools
Work EnvironmentFinancial technology company, collaborative team settingCorporate or consulting environment, often in office or remote
Employer & Industry UsageFinancial services, credit risk management, fraud detectionVarious industries including finance, marketing, healthcare, and tech

While Zoot Enterprises specializes in financial technology solutions like credit risk and fraud detection, Data Analysts focus on interpreting data across multiple industries. Zoot's roles often require financial knowledge and experience with specific tools, whereas Data Analysts need strong analytical skills and data management expertise. Both roles involve data handling but serve different industry needs and environments.

What are some common challenges faced by employees working at Zoot Enterprises, and how are they typically addressed?

Employees at Zoot Enterprises often work in fast-paced teams focused on delivering innovative financial technology solutions, which can present challenges such as tight project deadlines and the need to quickly adapt to new technologies. Collaboration across departments is key, and clear communication helps ensure everyone is aligned on goals and expectations. The company supports employees by offering ongoing training, encouraging open feedback, and fostering a supportive work environment where team members can ask for help and share knowledge.

What are the key skills and qualifications needed to thrive as a software engineer at Zoot Enterprises, and why are they important?

To thrive as a Software Engineer at Zoot Enterprises, you need strong programming skills, a solid understanding of software development principles, and typically a degree in computer science or a related field. Familiarity with tools like Java, C#, SQL databases, and experience with enterprise software systems are commonly required. Strong problem-solving abilities, teamwork, and effective communication help you excel in collaborative, innovative environments. These skills ensure the delivery of high-quality, scalable software solutions tailored to Zoot’s financial services clients.
More about Zoot Enterprises jobs
What cities are hiring for Zoot Enterprises jobs? Cities with the most Zoot Enterprises job openings:
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Zoot Enterprises jobs near you
Infographic showing various Zoot Enterprises job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $113,198 per year, or $54.4 per hour.

Service Operations Technician - Tier 1

Zoot Enterprises, Inc.

Bozeman, MT

Full-time

Re-posted 19 hours ago

Job description

Service Operations Technician - Tier 1Location: Bozeman, MT, 59718Job Description:
The Service Operations Technician position acts as the first responder to internal and external client inquiries about products and services and provides technical assistance to computer system users while handling and resolving issues, also facilitating issue resolution and tracking, while keeping the client informed of progress. The Service Operations Technician position is fast paced and requires regular management of changing priorities.
Tier 1 provides the first line of defense for support questions and issues including:
  • Timely communication with all client inquiries.
  • Initial research and prioritization of new requests.
  • Keeps users informed about the status of their incident/inquiry.
  • 24x7x365 Support – answering phone, opening tickets, monitoring systems.
  • Provide excellent customer service.
  • Immediate response and resolution to documented processes and procedures.
The Service Operations team is part of the Production Operations group and is responsible for the 24x7x365 monitoring and response to alerts of Zoot’s systems and processing environments. The Service Operations team ensures a customer-service focus on timely acknowledgment of requests, detection of issues, restoration of service, and issue resolution.
The Production Operations group is responsible for managing the configuration and day-to-day running of the software infrastructure, monitoring live applications, identifying and resolving issues that arise in the production environment, providing technical support to end-users, and ensuring the smooth operation of the software product by quickly addressing incidents and minimizing downtime. The Product Operations group is the first point of contact for any problems users experience once deployed to production. This group performs tasks like configuration, deployment, monitoring, maintenance, incident response, system performance optimization, and user support.
For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk.
Key Responsibilities
  1. Communicate with internal and external clients, provide information about products and services, answer inquiries and investigate any issues regarding hardware or software, provide initial troubleshooting and guidance, while completely and accurately documenting all interactions.
  2. Follow up to ensure that appropriate actions are taken to resolve clients' problems in a timely fashion and follow up with the clients directly regarding the status or resolution of their issues.
  3. Provide excellent customer service 24x7x365 through proactive communication, driving resolution of outstanding issues, and monitoring of the production environment.
  4. Respond immediately and accurately to system alerts, triaging to determine a severity level, and escalating any potential issues. Assist in production issues by researching issues, notifying impacted clients, and escalating as appropriate.
  5. Contact appropriate vendors for Root Cause Analysis (RCA).
  6. Ability and discipline to recognize and follow documented procedures to address an issue. Utilize and maintain documentation and identify documentation gaps that need to be addressed.
  7. Research common errors and assist in developing solutions with an eye toward continuous improvement and automation.
  8. Maintain internal and external client contact lists.
  9. Perform code release functions, while gaining a deeper understanding of platform functionality and the software development lifecycle.
  10. Pursuit and accumulation of Zoot system knowledge and industry standard technology.
  11. Know and comply with Zoot’s Policies and Procedures, Code of Business Conduct, and Employee Agreement.
  12. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
  13. Other duties as assigned – it is understood that this list of major duties and responsibilities is not an all-inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Qualifications and Skills
  • Associate’s Degree in Computer Science, Information Technology, or related field preferred.
  • Bachelor's Degree in Computer Science, Business, Information Technology, or related fields preferred.
  • 1+ years of previous customer service or support experience preferred.
    Or an equal combination of education and experience
Physical Requirements

All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.
Working Conditions | Work Hours | Location
This position will take place primarily in an office setting. In order to optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site at Zoot headquarters, during this position’s defined shift schedule. While travel is not likely, occasional travel may occur to support alternate locations or Zoot entities.

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