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Zoo Supervisor Jobs in Nebraska (NOW HIRING)

OMAHA ZOO GROUP

Supervisor - Concessions

Omaha, NE · On-site

$20.49/hr

Omaha's Henry Doorly Zoo & Aquarium is seeking a guest-first, hospitality-driven Concession Supervisor to lead teams in creating welcoming, efficient, and memorable food-service experiences for every ...

OMAHA ZOO GROUP

Event Operations Captain

Omaha, NE · On-site

$17.25/hr

Knowledge of zoo administrative practices with a willingness to learn other areas. * Communicate comments, ideas, and concerns with management. Supervisory Responsibilities: * This position will ...

OMAHA ZOO GROUP

Manager of Rides Maintenance

Omaha, NE · On-site

$69.59K/yr

Omaha Zoo Railroad Operating Certificate #2 for Steam Locomotive 104 Supervisory Responsibilities: * Four (4) Rides Maintenance Technicians * Seasonal Part-Time Steam Locomotive Engineers Leadership ...

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Zoo Supervisor information

What are the key skills and qualifications needed to thrive as a Zoo Supervisor, and why are they important?

To thrive as a Zoo Supervisor, you need a background in animal science or zoology, experience in animal care, and often a bachelor's degree in a related field. Familiarity with animal management software, safety protocols, and regulatory compliance systems is typically required. Strong leadership, communication, and problem-solving skills help manage staff and ensure animal welfare. These skills are crucial for maintaining high standards of animal care, regulatory compliance, and effective team performance in a zoo environment.

How does a Zoo Supervisor typically collaborate with animal care staff and other departments to ensure effective zoo operations?

A Zoo Supervisor works closely with animal caretakers, veterinarians, education teams, and maintenance staff to coordinate daily animal care routines, ensure safety protocols are followed, and address facility needs. Regular meetings and clear communication are essential for managing schedules, responding to animal health concerns, and planning exhibits or events. By fostering teamwork across departments, a Zoo Supervisor helps maintain high standards of animal welfare and guest experience while supporting the professional development of their team.

What are the main responsibilities of a Zoo Supervisor?

A Zoo Supervisor oversees the daily operations of animal exhibits and staff within a section or department of a zoo. They are responsible for supervising animal care, ensuring enclosures are safe and clean, coordinating staff schedules, and implementing animal enrichment programs. Zoo Supervisors also help with training staff, maintaining records, and sometimes assisting with guest education or emergency situations. Their role is crucial in maintaining animal welfare standards and ensuring a safe environment for both animals and visitors.

What is the difference between Zoo Supervisor vs Zoo Keeper?

AspectZoo SupervisorZoo Keeper
Required CredentialsHigh school diploma or equivalent; some roles may prefer related experienceHigh school diploma or equivalent; often requires animal care certifications
Work EnvironmentOversees staff and operations in zoo settings; administrative and supervisory dutiesHands-on animal care in enclosures; direct interaction with animals
Employer & Industry UsageZoos, wildlife parks, conservation organizationsZoos, aquariums, wildlife sanctuaries
Common Search & Comparison IntentUnderstanding supervisory roles in zoosAnimal care and daily zoo work

The main difference between a Zoo Supervisor and a Zoo Keeper lies in their responsibilities. Zoo Supervisors oversee staff, manage operations, and ensure safety protocols, while Zoo Keepers focus on direct animal care, feeding, and habitat maintenance. Both roles are essential in zoo environments, but they differ in scope and daily tasks.

What are popular job titles related to Zoo Supervisor jobs in Nebraska? For Zoo Supervisor jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Zoo Supervisor jobs in Nebraska look for? The top searched job categories for Zoo Supervisor jobs in Nebraska are:
What cities in Nebraska are hiring for Zoo Supervisor jobs? Cities in Nebraska with the most Zoo Supervisor job openings:
Zoo Supervisor jobs near you
Infographic showing various Zoo Supervisor job openings in Nebraska as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 16% Full Time, 76% Part Time, 2% Temporary, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Supervisor - Concessions

OMAHA ZOO GROUP

Omaha, NE • On-site

$20.49/hr

Full-time

Posted 15 days ago

Job description

Job Title: Supervisor - Concessions
FLSA Status: Non-exempt
Classification: Full-time
Hours: Availability required on weekends, holidays, and occasional evenings
Pay Rate: Range starts at $20.49/hour
Summary:
Omaha's Henry Doorly Zoo & Aquarium is seeking a guest-first, hospitality-driven Concession Supervisor to lead teams in creating welcoming, efficient, and memorable food-service experiences for every guest. This role is responsible for ensuring concession locations operate smoothly and safely while consistently delivering friendly, attentive, and high-quality service that supports the Zoo's mission of creating unforgettable family experiences.
The Concession Supervisor plays a hands-on leadership role, working alongside frontline teams during high-volume service, anticipating guest needs, resolving concerns in the moment, and maintaining environments that are clean, inviting, and guest-ready at all times. This position models positive hospitality behaviors, coaches staff through daily interactions, and ensures service standards reflect warmth, professionalism, and care in a fast-paced concessions setting.
The Concession Supervisor partners closely with the Assistant Manager of Concessions to support team engagement, service excellence, and operational consistency. This role requires availability five days per week with a varied schedule to support peak guest attendance and special events.
This position reports directly to the Concessions Assistant Manager.
Duties and Responsibilities (include but not limited to):
Guest Experience and Hospitality Leadership
  • Champion a guest-first culture by setting clear expectations for friendly, efficient, and engaging service at all concession stands.
  • Actively support frontline team members during peak service periods to ensure smooth flow, short wait times, and positive guest interactions.
  • Anticipate guest needs and proactively resolve questions or concerns to ensure a positive and memorable experience.
  • Ensure concession locations are consistently clean, organized, and welcoming for guests of all ages.
  • Uphold the Zoo's service standards by modeling professionalism, warmth, and attentiveness in every guest interaction.

Team Supervision and Development
  • Assist in supervising daily operations and performance of up to 150-250 concession employees, including Shift Supervisors and Crew Leads.
  • Support hiring, onboarding, training, and ongoing coaching to develop a reliable, service-focused team.
  • Reinforce a positive work environment through clear communication, recognition, and engagement.
  • Ensure Shift Supervisors and Crew Leads are properly trained on service standards, equipment operation, inventory procedures, and required documentation.
  • Review schedules with Shift Supervisors to ensure appropriate staffing levels that balance guest service and operational efficiency.

Operations, Safety, and Quality Standards
  • Supervise daily opening, closing, and sanitation procedures to ensure compliance with safety, cleanliness, and quality expectations.
  • Train and enforce proper food preparation, portioning, presentation, and food-safety practices.
  • Monitor compliance with all food safety, sanitation, cash-handling, and Zoo operational guidelines.
  • Maintain strong cash-control practices and ensure point-of-sale procedures are followed consistently.
  • Ensure each assigned concession stand meets Zoo standards for quality, safety, service, and cleanliness.

Inventory, Cash, and Administrative Support
  • Assist with inventory control, product receiving, transfers, and secure storage for concession locations.
  • Support daily ordering processes and review sales versus staffing to maximize efficiency.
  • Assist with maintaining accurate records for product usage, inventory, and cash reporting.
  • Support vending machine operations, portable food carts, recycling initiatives, and special events.
  • Attend scheduled department meetings and assist with departmental projects as needed.

Qualifications, Knowledge, Skills, and Abilities:
  • Must be 18 years of age or older.
  • High School Diploma or GED required.
  • Minimum of one year of food service management or supervisory experience.
  • Strong commitment to guest service and team leadership in a high-volume environment.
  • Prior training or certification in areas such as frontline supervision, cash handling, or food safety is preferred.
  • ServSafe Certification required (Zoo will assist if not currently certified).
  • Working knowledge of Microsoft Office products.
  • Ability to operate and train team members on point-of-sale systems.
  • Knowledge of food-service equipment, ordering, inventory control, and safety standards.

Candidates will be required to pass a pre-employment background check, drug test, and possess a valid driver's license with a good history.
Work Environment and Physical Requirements:
  • Flexible schedule required, including weekends, holidays, extended hours, and occasional evening programs.
  • Ability to walk long distances across Zoo grounds.
  • Work in a variety of indoor and outdoor weather conditions.
  • Ability to stand, walk, sit, kneel, bend, twist, reach overhead, and climb as needed.
  • Ability to lift, push, pull, and carry up to 50 pounds regularly and up to 75 pounds occasionally using safe lifting techniques.

Food Handler Permit Requirement:
As of February 1, 2026: All food and beverage employees at the Zoo must possess an active Food Handler Permit registered with the Douglas County Health Department at time of hire, or must successfully complete Food Handler training and obtain a certificate within 30 days of employment.
Training is provided onsite at the Zoo and is paid at the employee's regular hourly rate. The Zoo will cover the certification fee ($20) for the employee's initial certification attempt. Any additional attempts required to obtain certification will be at the employee's expense. Failure to demonstrate or obtain the required certification within the specified timeframe is a violation of health code requirements and will result in termination.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.

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