Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT ...
Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT ...
Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT ...
Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT ...
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Suite, Zendesk, CRM tools, or other relevant software applications. • Willingness to travel ...
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Suite, Zendesk, CRM tools, or other relevant software applications. • Willingness to travel ...
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Suite, Zendesk, CRM tools, or other relevant software applications. · Willingness to travel ...
Quick apply
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Suite, Zendesk, CRM tools, or other relevant software applications. · Willingness to travel ...
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Suite, Zendesk, CRM tools, or other relevant software applications. • Willingness to travel ...
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Suite, Zendesk, CRM tools, or other relevant software applications. • Willingness to travel ...
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Proficiency in Microsoft Office Suite, Zendesk, CRM tools, or other relevant software applications.
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position ... Proficiency in Microsoft Office Suite, Zendesk, CRM tools, or other relevant software applications.
$150 - $200/hr
At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is ...
$150 - $200/hr
At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is ...
About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX ...
About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX ...
About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX ...
About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX ...
Customer Support Specialist
San Francisco, CA · On-site
$21.25 - $28.50/hr
Previous experience with Zendesk CRM and Jira. * Act as an escalation point for all inbound cases from our clients, as well as the Customer Success team. * Monitor a set of customer accounts for ...
Quick apply
Customer Support Specialist
San Francisco, CA · On-site
$21.25 - $28.50/hr
Previous experience with Zendesk CRM and Jira. * Act as an escalation point for all inbound cases from our clients, as well as the Customer Success team. * Monitor a set of customer accounts for ...
Customer Support/Customer Success Manager Austin's coolest 3D printing start-up, re:3D (re3d.org ... You will be responsible for replying to customer issues in a timely manner using Zendesk, taking ...
Customer Support/Customer Success Manager Austin's coolest 3D printing start-up, re:3D (re3d.org ... You will be responsible for replying to customer issues in a timely manner using Zendesk, taking ...
Customer Support Specialist
San Francisco, CA · On-site
$21.25 - $28.50/hr
Previous experience with Zendesk CRM and Jira. * Act as an escalation point for all inbound cases from our clients, as well as the Customer Success team. * Monitor a set of customer accounts for ...
Customer Support Specialist
San Francisco, CA · On-site
$21.25 - $28.50/hr
Previous experience with Zendesk CRM and Jira. * Act as an escalation point for all inbound cases from our clients, as well as the Customer Success team. * Monitor a set of customer accounts for ...
Customer Support Specialist
San Francisco, CA · On-site
$21.25 - $28.50/hr
Previous experience with Zendesk CRM and Jira. * Act as an escalation point for all inbound cases from our clients, as well as the Customer Success team. * Monitor a set of customer accounts for ...
Customer Support Specialist
San Francisco, CA · On-site
$21.25 - $28.50/hr
Previous experience with Zendesk CRM and Jira. * Act as an escalation point for all inbound cases from our clients, as well as the Customer Success team. * Monitor a set of customer accounts for ...
Customer Success Agent
$45 - $55/hr
As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety ... within Zendesk and proprietary systemsServe as the main point of contact and liaison between ...
Customer Success Agent
$45 - $55/hr
As a Customer Success Agent, you will report to our Customer Success Manager, and work on a variety ... within Zendesk and proprietary systemsServe as the main point of contact and liaison between ...
Customer Success • San Francisco, CA • Full time You're on the front lines, and you don't wait ... Experience with CS tools (Intercom, Zendesk, HubSpot, or similar) #J-18808-Ljbffr
Customer Success • San Francisco, CA • Full time You're on the front lines, and you don't wait ... Experience with CS tools (Intercom, Zendesk, HubSpot, or similar) #J-18808-Ljbffr
Customer Success Specialist
Manhattan, NY · On-site
$65K - $90K/yr
Monitor usage data, feedback, and health metrics using tools like PlanHat, Zendesk, and Slack to ... Contribute to Customer Success strategy by identifying patterns, risks, gaps, and scalable ...
Customer Success Specialist
Manhattan, NY · On-site
$65K - $90K/yr
Monitor usage data, feedback, and health metrics using tools like PlanHat, Zendesk, and Slack to ... Contribute to Customer Success strategy by identifying patterns, risks, gaps, and scalable ...
... and Zendesk What We Offer Flexible working arrangements (remote) Opportunity to work in a high ... Customer Success Manager, please submit your resume for our consideration. We appreciate all ...
New
... and Zendesk What We Offer Flexible working arrangements (remote) Opportunity to work in a high ... Customer Success Manager, please submit your resume for our consideration. We appreciate all ...
New
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
As a core part of the Customer Success team, you'll provide responsive, insightful support, assist ... Manage the daily support queue in Zendesk, responding to customer inquiries with fast, helpful ...
As a core part of the Customer Success team, you'll provide responsive, insightful support, assist ... Manage the daily support queue in Zendesk, responding to customer inquiries with fast, helpful ...
Full-time Charleston, SC (hybrid); remote considered Customer Success Representative ProTrustee is ... Experience with CRM/support tools (e.g., HubSpot, Salesforce, Zendesk, Jira) Nice to have
Full-time Charleston, SC (hybrid); remote considered Customer Success Representative ProTrustee is ... Experience with CRM/support tools (e.g., HubSpot, Salesforce, Zendesk, Jira) Nice to have
Zendesk Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do zendesk customer success jobs pay per year?
As of Sep 11, 2026, the average yearly pay for zendesk customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Zendesk Customer Success jobs?
For Zendesk Customer Success jobs, the most frequently searched job titles are:
Tier 1 Software Customer Success Specialist
Tucson, AZ • On-site
Next Step Systems LTD
• IT Services • 11 - 50 employees11 - 50 employees
Other
Medical, Retirement, PTO
Re-posted 2 days ago
Job description
Tier 1 Software Customer Success Specialist, Tucson, AZ
As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills. You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You are comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You are driven to face challenges head-on with a sense of urgency and follow through to reach resolutions.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- First response to all customer requests.
- Serve as point-of-contact for customer-based training solutions.
- Perform a root-cause analysis on initial customer case submissions.
- Baseline testing of all relevant platforms.
- Continuous regression testing of all relevant platforms.
- Work through the designated support channels to resolve customer submissions in an expeditious manner.
- Provide detailed feedback as it relates to customer submissions both internally as well as externally.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Set up meetings or calls between existing customers and company.
- Stay up to date on documentation as enhancements are made.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
Skills, Knowledge, Ability, Experience
- 2 years of Technical Support experience is preferred.
- Knowledge of Microsoft Office.
- Ticketing System knowledge (Jira, Zendesk).
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 1 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills. You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times. You are comfortable being held accountable in a team-oriented environment. You see opportunities to improve processes and confidently bring your ideas to the table. You are driven to face challenges head-on with a sense of urgency and follow through to reach resolutions.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- First response to all customer requests.
- Serve as point-of-contact for customer-based training solutions.
- Perform a root-cause analysis on initial customer case submissions.
- Baseline testing of all relevant platforms.
- Continuous regression testing of all relevant platforms.
- Work through the designated support channels to resolve customer submissions in an expeditious manner.
- Provide detailed feedback as it relates to customer submissions both internally as well as externally.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Set up meetings or calls between existing customers and company.
- Stay up to date on documentation as enhancements are made.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
Skills, Knowledge, Ability, Experience
- 2 years of Technical Support experience is preferred.
- Knowledge of Microsoft Office.
- Ticketing System knowledge (Jira, Zendesk).
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 1 Software Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center Case Management Systems, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 1 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995