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Zeiss Customer Support Jobs in Oak Ridge, TN (NOW HIRING)

We're committed to bringing safety, quality, and customer focus to the business of advanced ... Assists in departmental projects and shares experience of operations environments to support ...

... and customer partners. What You'll Do: As a leader in our quality organization, you will: Perform ... Experience programming and operating Zeiss Calypso CMMs SolidWorks modeling experience Familiarity ...

Quality Lead Inspector

Oak Ridge, TN · On-site

$67K - $135K/yr

... and customer partners. What You'll Do: As a leader in our quality organization, you will: • ... support efficient, accurate measurements • Use calipers, micrometers, height gages, indicators ...

Zeiss Customer Support information

See Oak Ridge, TN salary details

$11

$20

$30

How much do zeiss customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for zeiss customer support in Oak Ridge, TN is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Zeiss Customer Support vs Zeiss Service Technician?

AspectZeiss Customer SupportZeiss Service Technician
CredentialsCustomer service training, technical knowledge of Zeiss productsTechnical certifications, technical training, hands-on repair skills
Work EnvironmentOffice-based, remote support, on-site customer visitsOn-site at customer locations or service centers, hands-on repairs
Employer & Industry UsageUsed across optical, medical, and industrial sectors for customer assistancePrimarily in optical and medical device maintenance and repair

Zeiss Customer Support focuses on assisting customers through communication, troubleshooting, and product guidance, often remotely. Zeiss Service Technicians perform hands-on repairs, maintenance, and technical diagnostics. Both roles require technical knowledge but differ mainly in their work environment and hands-on responsibilities.

What are the key skills and qualifications needed to thrive as a Zeiss Customer Support representative?

To thrive as a Zeiss Customer Support representative, you need strong product knowledge, problem-solving abilities, and experience in customer service, often supported by technical training or a relevant degree. Familiarity with CRM software, ticketing systems, and Zeiss-specific diagnostic tools is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining the high standards associated with the Zeiss brand.

What is a Zeiss Customer Support representative?

A Zeiss Customer Support representative is a professional who assists customers with inquiries, troubleshooting, and technical support for Zeiss products and services. They serve as the main point of contact for customers needing help with Zeiss optical instruments, such as microscopes, camera lenses, or medical devices. Their responsibilities include answering questions, providing product information, handling service requests, and ensuring a positive customer experience. Zeiss Customer Support representatives work closely with technical teams and other departments to resolve issues efficiently. They may provide support via phone, email, or online chat, depending on the customer's needs.

What are some common challenges faced by Zeiss Customer Support representatives, and how are they addressed within the team?

Zeiss Customer Support representatives often encounter challenges such as troubleshooting complex technical issues with precision equipment and managing time-sensitive customer requests. To address these, the team fosters a collaborative environment where members can consult product specialists or escalate more intricate cases. Ongoing training and regular knowledge-sharing sessions keep team members up-to-date with the latest technologies and solutions, ensuring efficient problem resolution and a high standard of customer care.

Quality Control Dimensional Inspector

Centrus Energy Corp.

Oak Ridge, TN

$64K - $107K/yr

Full-time

Re-posted 6 days ago


Job description

Summary:
Join a team where precision, problemsolving, and pride in craftsmanship truly matter. As a Dimensional Inspector, you will play a key role in ensuring that every component we produce or procure meets the highest standards of quality. Using a mix of advanced Coordinate Measuring Machines (CMMs) and handson inspection tools, you'll help guarantee that parts are ready for the next stage of production or customer delivery. Your work directly supports the reliability and excellence our customers depend on.

What You Will Do:

In this role, you will perform dimensional inspections using CMMs, manual measurement tools, and visionbased equipment to verify that components meet all quality standards throughout the manufacturing process. You'll review inspection results, prepare required reports, upload documentation, and manage nonconformance records. The role includes maintaining inspection equipment, following established quality procedures, supporting and training other team members, and keeping work areas clean and organized. Occasional evening or weekend work may be needed to meet deadlines, and you will be expected to always practice safe work habits while assisting with additional projects as assigned.

We'd Love to Hear from Candidates with:
High school diploma or equivalent
At least two years of CMMbased dimensional inspection experience
Basic knowledge of GD&T (ANSI Y14.5)
Strong attention to detail and ability to read mechanical drawings and CAD models.
Able to work independently, prioritize tasks, and meet deadlines
Skilled in writing reports and procedures
Effective communication with coworkers, engineering, and support staff
Proficient with computers and Microsoft Office
Must have or be able to obtain a DOE Qlevel security clearance

A Successful Candidate Also Brings:
Experience with Zeiss CMMs and Calypso software
Background inspecting tighttolerance, highvalue components

Pay
 
Estimated Starting Base Salary Range: $64,248 - $107,080. This position is Bonus eligible. Centrus considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications.  While the posted range reflects the anticipated hiring range for this position, compensation above the range may be considered for candidates with exceptional qualifications and directly relevant experience.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

This position will require a pre-employment background check and a pre-employment drug test.

Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.

This position requires the successful candidate to obtain and maintain a Q security clearance.  Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made.  In addition, once employed, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol.  This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government.  Subsequent Federal government reinvestigations may be required.

Centrus Energy Corp. is an Equal Opportunity Employer