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Zappos At Work Jobs (NOW HIRING)

Amazon Delivery Driver

Omaha, NE · On-site

$17 - $19/hr

Health, Dental, Vision health plans after 30 days of employment. * $125 credit yearly to the Zappos at Work Employee Shoe Program. * Paid Training. * Numerous overtime opportunities available to high ...

For eligible Field and Warehouse Employees, $150 Red Wing or Zappos at Work Boot Voucher to purchase new boots every 2 years.

Data Engineer II, Zappos Analytics

New York, NY · On-site

$125.30K - $150.40K/yr

As a Data Engineer at Zappos, you will play a crucial role in designing, developing, and maintaining our data infrastructure. You will work closely with cross-functional teams to ensure that data is ...

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$77.8K

$127.5K

How much do zappos at work jobs pay per year?

As of May 30, 2026, the average yearly pay for zappos at work in the United States is $77,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is the difference between Zappos At Work vs Customer Service Representative?

AspectZappos At WorkCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote call center settingCall center or office environment
Industry UsageUsed internally for employee programs and benefitsCustomer-facing role in retail or service industries
Job FocusEmployee engagement, benefits, and company cultureHandling customer inquiries, resolving issues, providing support

While Zappos At Work focuses on employee engagement and company culture initiatives within Zappos, a Customer Service Representative directly interacts with customers to address their needs. Both roles require strong communication skills and training, but Zappos At Work is an internal program for employees, whereas Customer Service Representatives serve external customers.

Infographic showing various Zappos At Work job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $77,750 per year, or $37.4 per hour.
Zappos Data Scientist III, Zappos/Shopbop Catalog Engineering

Zappos Data Scientist III, Zappos/Shopbop Catalog Engineering

Amazon

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,788 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

As a Data Scientist on the Shopbop/Zappos Catalog Tech team, you will design and implement scientific approaches to revolutionize how we manage and enhance our product catalog data for our world-class selection of Shoes, Kids, and Active wear. You will work with Zappos' Senior leadership team to solve complex data challenges through advanced analytics and machine learning - creating innovative solutions and influencing product decisions through data-driven insights. You will lead critical initiatives to reduce catalog errors, accelerate product data capture, and develop state-of-the-art image classification systems for fashion features. You will partner daily with engineering teams and business stakeholders to provide expert guidance on model selection and implementation. As a member of the Zappos technical staff, you will leverage machine learning technologies and have access to industry leaders in AI/ML and E-Commerce to help grow your expertise. You will also routinely collaborate with data science teams across our sister companies at Amazon.com and Shopbop.com. You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and advanced ML models). You will think big about how data science can transform our catalog operations and be persistent in delivering robust, scalable solutions.
Key job responsibilities
Design and implement machine learning approaches to improve catalog data quality. Develop and validate scientific methodologies for automated data capture and classification. Partner with engineering teams to integrate ML models into production systems. Create and present analysis that drives decision-making at the senior leadership level.
A day in the life
You start the day reviewing model performance metrics, noting some drift in the image classification system that needs investigation. You spend the morning developing a new approach to reduce product attribute errors using recent advances in LLMs. In the afternoon, you meet with engineering teams to advise on model architecture for a new feature, and wrap up by analyzing the results of your latest A/B test on data capture efficiency improvements.
About the team
Zappos/Shopbop Catalog Tech team owns the software that drives our photostudio, product cataloging, and integration to Amazon's marketplace. We use Amazon's Leadership Principals and Engineering Expertise but have our own fun vibe. We are located in Madison WI, and Las Vegas NV.
BASIC QUALIFICATIONS
- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- 4+ years of data scientist experience
- Experience with statistical models e.g. multinomial logistic regression
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of data visualization using AWS QuickSight, Tableau, R Shiny, etc. experience
- Experience managing data pipelines
- Experience as a leader and mentor on a data science team
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 175,100.00 - 236,900.00 USD annually
USA, WI, Madison - 159,200.00 - 215,300.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US