Youth Transition Program Jobs (NOW HIRING)

YSS is looking for a passionate, people-centered leader to serve as our Youth Transition Decision-Making (YTDM) Statewide Coordinator — someone who believes strong support systems can change the trajectory of a young person’s life.

In this role, you’ll lead statewide coordination efforts that help youth and young adults successfully transition into adulthood through the Iowa Aftercare Services Network (IASN). From overseeing YTDM facilitators and referrals across Iowa to strengthening partnerships with agencies and community providers, you’ll play a key role in helping youth feel supported, connected, and empowered during some of life’s most critical transitions.

This position is perfect for someone who thrives on collaboration, communication, and creating systems that make a real impact. You’ll help ensure youth and families receive timely, trauma-informed support while guiding facilitators, coordinating services, and building strong partnerships that improve outcomes for young people across the state.

What You'll Do...

Program Leadership & Oversight

• Oversee and support YTDM Facilitators statewide.
• Lead facilitator team meetings, supervision, and ongoing training efforts.
• Ensure compliance with YTDM policies, procedures, timelines, and documentation standards.
• Oversee facilitator billing, database training, and data entry processes.

Referral & Case Coordination

• Serve as the primary contact and gatekeeper for YTDM and Pre Aftercare referrals within assigned coverage areas.
• Maintain accurate tracking systems for referrals, scheduled meetings, documentation, and service data.
• Support facilitators in connecting youth and families to appropriate community resources and services.

Collaboration & System Coordination

• Build and maintain partnerships with HHS, IASN, TPS, WWA, Juvenile Court Services, and other community partners.
• Collaborate with YSS, IASN, and HHS leaders to develop and maintain effective systems and processes.
• Attend required provider panel meetings, network meetings, supervision sessions, and YSS Aftercare team meetings.

This is not a complete list of the responsibilities of this position. Duties may change at any time.

Who You Are...

You’re a collaborative, organized, and relationship-driven leader who’s passionate about helping youth succeed. You communicate with empathy, thrive in fast-paced environments, and know how to balance big-picture coordination with meaningful human connection. Most importantly, you believe every young person deserves support, stability, and someone advocating in their corner.

What We Provide...

We invest in people—because when you thrive, so do the communities we serve. At YSS, you’ll find meaningful work, strong support, and benefits designed for real life.

Supportive Culture & Work Environment

• Supportive leadership team and mission-driven culture
• Flexibility and autonomy in a collaborative environment
• Employee Assistance Program (EAP) for all employees

Health & Wellness Benefits

• Comprehensive health insurance
• Voluntary dental and vision insurance
• Life insurance and long-term disability coverage
• Supplemental accident, critical illness, and hospital indemnity insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA) options
• Flu shots and mental health support resources
• Paid membership to the Athletic Club of Ames

Time Off & Work-Life Balance

• Generous paid time off (4 weeks PTO)
• Paid holidays, including a birthday holiday
• Volunteer time off

Financial & Retirement Benefits

• Competitive salary
• Supplemental compensation award
• 403(b) retirement savings plan

Professional & Career Support

• Professional liability insurance coverage
• Public Service Loan Forgiveness (PSLF) qualified employer

We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit.

Required Qualifications - MUST HAVES:

• Bachelor’s degree in Human Services or a related field.
• At least three years of experience working with high-risk youth or young adults.
• At least one year of case management experience.
• Prior supervision, leadership, or team coordination experience.
• Travel, including transportation of clients, is required for this position. For YSS insurance purposes, you must:
  • be 21 years of age,
  • have a current, valid, state-issued, driver’s license, and
  • have a clean driving record.

Preferred Qualifications - SHOULD HAVES:

• Experience coordinating services across teams or community partners.
• Experience in aftercare, child welfare, juvenile justice, or human services.
• Experience with crisis intervention and de-escalation.
• Knowledge of trauma-informed and youth-centered practices.
• Proficiency with Microsoft Office and web-based systems.
• Strong communication and relationship-building skills.
• Strong organization, multitasking, and time management skills.
• Strong critical thinking and problem-solving abilities.

THE IDEAL CANDIDATE

• Is dependable, self-motivated, and great at taking initiative
• Is rooted in purpose and driven by equity, inclusion, and positive social impact.
• Brings humility, respect, and cultural awareness to every interaction.
• Speaks a second language (especially one spoken in our communities).

We Celebrate Your Story...

Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families. Your journey matters. If you’re ready to use it to uplift and empower others, we warmly encourage you to apply.

Who We Are...

We’re YSS—one of Iowa’s largest and longest-standing nonprofits dedicated to putting kids first. Our mission is simple but powerful: spark hope, create opportunity, and help young people thrive.

• From life-changing programs to a new 50-acre recovery campus, we’re expanding fast and thinking big. Learn more at yss.org.
• We value the unique backgrounds, identities, and experiences each team member brings. As an Equal Opportunity Employer, we’re committed to building a respectful, inclusive, and supportive workplace where everyone can grow and succeed.
• YSS is a nicotine-free workplace.

Stay Connected...

We communicate with applicants via email - straight from our Paycom system address: systemmessage@paycomonline.com. Please check your inbox regularly (and your spam/junk folder just in case). If the message does end up in spam/junk, make sure to add systemmessage@paycomonline.com to your list of safe senders. We may also send you texts if you give us that permission when you apply. Questions? Reach us anytime at yss@yss.org

Our Hiring Process - Here’s What to Expect...

• Apply – Submit your application at yss.org/ysscareers
• Assessment – We review your skills and experience
• Interview – Phone, video, or in-person conversation
• References – We’ll connect with 3+ professional references
• Screening – Background check, driving record check, and license verification if required
• Offer – If it’s a match, you’ll receive a formal offer through Paycom