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Xfinity Remote Customer Service Jobs in Wilmington, NC

Only Data Entry

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

ForgeFit

Remote Customer Service Specialist

Wilmington, NC · On-site +1

$15.75 - $21/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Wilmington, NC · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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How much do xfinity remote customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for xfinity remote customer service in Wilmington, NC is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

What are popular job titles related to Xfinity Remote Customer Service jobs in Wilmington, NC? For Xfinity Remote Customer Service jobs in Wilmington, NC, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Wilmington, NC look for? The top searched job categories for Xfinity Remote Customer Service jobs in Wilmington, NC are:
What cities near Wilmington, NC are hiring for Xfinity Remote Customer Service jobs? Cities near Wilmington, NC with the most Xfinity Remote Customer Service job openings:
Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Wilmington, NC as of May 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,064 per year, or $20.7 per hour.

Remote Customer Service

Only Data Entry

Wilmington, NC • Remote

$13.50 - $18.50/hr

Other

Posted 11 days ago

Job description

Remote Customer Service

Wilmington, NC, United States Job Openings Remote Customer Service

Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For next steps.

A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

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