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Xfinity Remote Customer Service Jobs in Philadelphia, PA

PeopleShare

Remote Customer Service

Lower Merion, PA · Remote

$18/hr

Details for Remote Customer Service Representative: * Monday-Friday, 8am-5pm * Pay rate: $18/HR * Fully remote * Weekly pay * Healthcare benefits after 30 days! Description for Remote Customer ...

New

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Chester, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Norristown, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Philadelphia, PA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Levittown, PA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Camden, NJ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Xfinity Remote Customer Service information

See Philadelphia, PA salary details

$12

$22

$35

How much do xfinity remote customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for xfinity remote customer service in Philadelphia, PA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $23.75 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Philadelphia, PA?

For Xfinity Remote Customer Service jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Philadelphia, PA look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Xfinity Remote Customer Service jobs?

Cities near Philadelphia, PA with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,632 per year, or $22.4 per hour.

Remote Customer Service

PeopleShare

Lower Merion, PA • Remote

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team!


Details for Remote Customer Service Representative:

  • Monday-Friday, 8am-5pm
  • Pay rate: $18/HR
  • Fully remote
  • Weekly pay
  • Healthcare benefits after 30 days!

Description for Remote Customer Service Representative:

  • Demonstrate a high level of responsiveness and provide our policy holders with a superior level of customer service
  • Assist existing customers with payments, policy changes, first notice of loss, cancellations, etc.
  • Obtain necessary documentation quickly and efficiently
  • Thoroughly document all interactions – high-volume data entry
  • Maintain and manage consistent follow-up processes
  • Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment

Requirements for Remote Customer Service Representative:

  • High school diploma or equivalent
  • Prior call-center customer service experience required
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft applications
  • Ability to work in a fast-paced environment and multi-task effectively
  • Strong ability to work independently as part of a virtual team
  • MUST have reliable high-speed internet


PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

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