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Xfinity Remote Customer Service Jobs in Lawrence, KS

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Topeka, KS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Xfinity Remote Customer Service information

See Lawrence, KS salary details

$12

$20

$33

How much do xfinity remote customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for xfinity remote customer service in Lawrence, KS is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.21 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Lawrence, KS?

For Xfinity Remote Customer Service jobs in Lawrence, KS, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Lawrence, KS look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Lawrence, KS are:

What cities near Lawrence, KS are hiring for Xfinity Remote Customer Service jobs?

Cities near Lawrence, KS with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Lawrence, KS as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,581 per year, or $21 per hour.

Remote Customer Service Representative - Call Center | Kansas

Topeka, KS • Remote

Berlin-Wheeler, Inc.
Personal Services • 51 - 200 employees
Learn more about Berlin-Wheeler, Inc.external

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Remote Customer Service Representative - Call Center | Kansas

100% Remote | Full-Time | Kansas Residents Only

Pay: $11hr to start then after 90 days $12hr guaranteed!

Work From Home. Help People. Make a Difference.

Are you looking for a remote customer service or call center job where you can help people every day?

We're hiring Remote Customer Service Representatives to join our Non-Emergency Medical Transportation (NEMT) team. You'll answer inbound calls from members across the United States and help them arrange transportation to medical appointments and healthcare services.

You don't need previous healthcare or transportation experience to be successful. If you're dependable, comfortable talking with people, have strong computer skills, and enjoy helping others, we'll provide the training and support you need to learn the role.

This is a fully remote position. Applicants must reside in Kansas.

What You'll Do

As a Remote Customer Service Representative, you will:

  • Answer inbound customer service calls in a professional, friendly manner
  • Help members schedule transportation to medical appointments
  • Make changes to existing transportation reservations
  • Process ride cancellations and updates
  • Verify member and trip information
  • Enter accurate information into computer systems
  • Communicate with transportation providers and healthcare facilities
  • Listen carefully to customer needs and provide appropriate solutions
  • Document customer interactions accurately
  • Follow established procedures, client requirements, and compliance standards
  • Maintain excellent customer service while working in a fast-paced call center environment

What Makes You Successful

We're looking for people who are:

  • Dependable and reliable
  • Comfortable talking with customers by phone
  • Patient and empathetic
  • Good listeners
  • Detail-oriented
  • Comfortable using computers and learning new software
  • Able to multitask between multiple computer systems
  • Comfortable following established procedures
  • Professional when handling difficult or emotional conversations
  • Able to work independently in a remote environment

Required Qualifications

  • Must currently live in the state of Kansas
  • High school diploma or GED
  • Basic computer skills
  • Reliable internet connection
  • Ability to work from a secure, quiet home workspace
  • Strong verbal communication and active listening skills
  • Reliable attendance and punctuality

Preferred Qualifications

Previous experience in any of the following is a plus, but not required:

  • Customer service
  • Call center or contact center
  • Inbound call center
  • Healthcare
  • Medical office
  • Patient services
  • Member services
  • Transportation
  • Scheduling
  • Dispatch
  • Insurance
  • Retail or hospitality

If you have strong customer service skills but don't have healthcare or call center experience, we still encourage you to apply.

What We Offer

  • 100% Work From Home
  • Paid Training
  • Full-Time Employment
  • Supportive Team Environment
  • Structured Training and Ongoing Coaching
  • Meaningful, Purpose-Driven Work
  • Opportunity to Serve Members Nationwide
  • Paid time off
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) / retirement benefits

Schedule Full-Time

Available schedules may include:

  • Day shifts
  • Evening shifts
  • Weekend availability

Why This Job Matters

Every day, people depend on transportation to get to doctors' appointments, medical treatments, therapy, and other essential healthcare services.

When you answer the phone, schedule a ride, solve a problem, or help someone navigate a change to their transportation, you're helping remove a barrier to healthcare.

You don't just answer calls.

You help keep healthcare moving.

Ready to Join Our Team?

If you're looking for a remote customer service job, work-from-home call center position, or full-time customer support opportunity in Kansas, we'd love to hear from you.

No NEMT experience? That's okay.

No healthcare experience? That's okay.

If you're dependable, compassionate, comfortable on the phone, and ready to learn, apply today.

Remote Customer Service Representative - Kansas Residents Only

We look forward to meeting you!

Apply