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Xfinity Remote Customer Service Jobs in Gary, IN

Niiko Health

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

Remote / Hybrid, based on business requirements Position Summary NikoHealth is seeking a professional and customer-focused Customer Service Representative to provide timely, accurate, and courteous ...

Posted today

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time ... Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ...

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Description Customer Service Representative (Remote) * Are you an experienced Customer Service Representative looking for a new challenge? * Do you value customer service and helping your community?

Bel

Customer Service Specialist

Chicago, IL · On-site +1

$60K - $70K/yr

Remote work Job Id: 54095 Customer Service Specialist At Bel, we are not just a company-we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social ...

Liveops

Remote Spanish Bilingual Customer Service

Gary, IN · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Hammond, IN · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Xfinity Remote Customer Service information

See Gary, IN salary details

$12

$22

$34

How much do xfinity remote customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for xfinity remote customer service in Gary, IN is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $23.46 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Gary, IN?

For Xfinity Remote Customer Service jobs in Gary, IN, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Gary, IN look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Gary, IN are:

What cities near Gary, IN are hiring for Xfinity Remote Customer Service jobs?

Cities near Gary, IN with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Gary, IN as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,986 per year, or $22.1 per hour.

Customer Service Representative

Niiko Health

Chicago, IL • Remote

$16.50 - $22.25/hr

Full-time

Posted 6 hours ago

Posted today

Job description

Position: Customer Service Representative
Company: NikoHealth
Employment Type: Full-Time
Work Arrangement: Remote / Hybrid, based on business requirements

Position Summary

NikoHealth is seeking a professional and customer-focused Customer Service Representative to provide timely, accurate, and courteous support to customers and business partners. The successful candidate will serve as a primary point of contact, helping customers resolve questions, navigate services and systems, and receive an excellent overall support experience.

The ideal candidate should have strong communication skills, attention to detail, patience, problem-solving ability, and the ability to work effectively in a fast-paced healthcare technology environment.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries by phone, email, chat, or other approved communication channels.
  • Provide accurate information regarding products, services, accounts, orders, billing, and general customer questions.
  • Listen carefully to customers, identify their needs, and provide appropriate solutions.
  • Troubleshoot basic customer issues and escalate complex matters to the appropriate department.
  • Document customer interactions, requests, and resolutions accurately in company systems and CRM platforms.
  • Follow established customer service procedures, policies, and communication standards.
  • Manage multiple customer requests while maintaining accuracy and professionalism.
  • Follow up with customers when additional information or action is required.
  • Work collaboratively with internal teams to resolve customer concerns efficiently.
  • Protect confidential customer and company information in accordance with applicable policies and requirements.
  • Identify recurring customer issues and communicate trends or concerns to management.
  • Maintain current knowledge of NikoHealth's products, services, processes, and support resources.
  • Meet established service-quality, response-time, productivity, and customer-satisfaction goals.

Qualifications

  • High school diploma or equivalent required; college degree or relevant training is a plus.
  • Previous customer service, technical support, healthcare, SaaS, or administrative experience preferred.
  • Excellent verbal and written communication skills.
  • Strong listening, interpersonal, and problem-solving abilities.
  • Professional, patient, and customer-focused approach.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Comfortable learning and using CRM, ticketing, communication, and other business software.
  • Ability to work independently while also collaborating effectively with a remote team.
  • Reliable internet connection and appropriate workspace for remote work, if applicable.

Preferred Experience

  • Experience supporting customers in healthcare or healthcare technology.
  • Familiarity with SaaS platforms and cloud-based business applications.
  • Experience working with CRM or customer-support ticketing systems.
  • Understanding of healthcare operations, medical equipment, or related business processes.

Key Performance Expectations

Success in this position will be measured through customer satisfaction, response time, issue resolution, accuracy, productivity, communication quality, and adherence to company procedures.

Ideal Candidate: A dependable, empathetic, detail-oriented professional who enjoys helping people, solving problems, and delivering a consistently positive customer experience.