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Xfinity Remote Customer Service Jobs in Draper, UT

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Yessio is a leading provider of customer sales and professional services. We are committed to bring ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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Xfinity Remote Customer Service information

See Draper, UT salary details

$11

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$32

How much do xfinity remote customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for xfinity remote customer service in Draper, UT is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.02 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Draper, UT?

For Xfinity Remote Customer Service jobs in Draper, UT, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Draper, UT look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Draper, UT are:

What cities near Draper, UT are hiring for Xfinity Remote Customer Service jobs?

Cities near Draper, UT with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Draper, UT as of September 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,201 per year, or $20.8 per hour.

Customer Service Representative (Remote)

Draper, UT • Remote

Village Capital & Investment
Finance and Insurance • 51 - 200 employees
Learn more about Village Capital & Investmentexternal

$16/hr

Full-time

Re-posted 24 days ago

Job description

Position: Customer Service Representative Location: RemoteJob Type: Full-Time Company: Village Capital & Investment LLCAbout UsVillage Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.Job SummaryVillage Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.ResponsibilitiesReceive inbound calls from current and potential clientsMake outbound calls to follow up on issue resolutionAssist customers with basic mortgage needs and aim for one-call resolutionBuild rapport and engage in meaningful conversations to support the client's mortgage needsPartner with internal and external departments to resolve customer issuesMaintain confidentiality and uphold company standardsBenefitsCompetitive starting wageMedical, Dental, and Vision insurance401(k)1 week of paid trainingDaytime schedule: 8:00 AM - 5:00 PM, Monday-FridayFull-time consistent schedulesOvertime opportunities availableRequirementsHigh school diploma or equivalent (Preferred)1 year of computer skills (Preferred)1 year of customer service experience (Preferred)Excellent phone etiquetteAbility to remain composed during stressful situationsStrong work ethic and attention to detailProficiency in Excel, Word, Gmail, Google tools, etc.Teachable, personable, outgoing, and dependableStrong organizational skillsExceptional verbal and written communication skillsCommitment to confidentialityAlways seeking to improveShifts Available8-hour shiftDay shiftMorning shiftIn Summary:If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!