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Xfinity Remote Customer Service Jobs in Dacula, GA

Voice 8 System

Customer Support Specialist 1

Atlanta, GA · Remote

$12 - $15/hr

Want to Work from Home and Help People Every Day? We're on the lookout for warm, helpful folks to join our team as Remote Customer Service Representatives ! If you love chatting with people and want ...

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Xfinity Remote Customer Service information

See Dacula, GA salary details

$11

$20

$32

How much do xfinity remote customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for xfinity remote customer service in Dacula, GA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.68 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Dacula, GA?

For Xfinity Remote Customer Service jobs in Dacula, GA, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Dacula, GA look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Dacula, GA are:

What cities near Dacula, GA are hiring for Xfinity Remote Customer Service jobs?

Cities near Dacula, GA with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Dacula, GA as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,522 per year, or $20.4 per hour.

Online | Customer Service Specialist - Hotel Reservations

Destination Careers

Atlanta, GA • Remote

$30K - $60K/yr

Full-time

Re-posted 3 days ago

Job description

Job Title:
Remote Customer Service Specialist - Hotel Bookings
 
About Us:
We are passionate about making travel seamless and memorable. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industry knowledge. From quick getaways to once-in-a-lifetime adventures, we're here to make booking easy and enjoyable.
 
Position Overview:
We are looking for a dependable and service-driven Remote Customer Service Specialist - Hotel Bookings to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences.
 
Key Responsibilities:
Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals
Provide professional and timely support via email, phone, and messaging platforms
Offer personalized hotel recommendations using available tools and client preferences
Confirm booking details and ensure accuracy of client itineraries
Handle changes, cancellations, and special requests efficiently
Build positive client relationships through excellent service and follow-through
Stay informed on hotel brands, loyalty programs, promotions, and destination updates
 
Qualifications:
Previous experience in customer service, hospitality, or travel booking preferred
Strong written and verbal communication skills
Detail-oriented with the ability to manage multiple bookings at once
Comfortable working remotely using digital communication and booking platforms
Friendly, proactive, and solution-focused mindset
Passion for travel and helping others plan great experiences
Must be 18 years or older with access to a computer and stable internet connection
 
What We Offer:
Flexible, remote work environment
Travel training and professional development resources
Access to exclusive hotel deals and travel planning tools
Supportive team culture with opportunities for growth
Performance-based incentives and travel perks
 
Work Environment:
This role is fully remote with flexible scheduling options. Ideal for individuals who are self-motivated, organized, and thrive in a client-focused setting.
$30,000 - $60,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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