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Xfinity Remote Customer Service Jobs in Clinton, MA

Sparx Hockey

Customer Service Representative (Remote)

Acton, MA · Remote

$16.50 - $22.25/hr

We are seeking a Customer Service Representative to join our team. As part of the Customer Experience team, this individual will be responsible for delivering best-in-class customer service via phone ...

New

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate ... Flexible remote work environment. Opportunities for professional growth and development. A ...

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate ... Flexible remote work environment. Opportunities for professional growth and development. A ...

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

... remote role that requires an efficient home office environment. Job Summary: The Service Coordinator is responsible for office support of the HVAC service department, including call intake, customer ...

HMG Careers

Sales and Service Agent Remote

Framingham, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Leominster, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Xfinity Remote Customer Service information

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How much do xfinity remote customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for xfinity remote customer service in Clinton, MA is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $25.82 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What job categories do people searching Xfinity Remote Customer Service jobs in Clinton, MA look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Clinton, MA are:

What cities near Clinton, MA are hiring for Xfinity Remote Customer Service jobs?

Cities near Clinton, MA with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you

Commercial & Personal Lines Customer Service Representative

Woburn, MA • Remote

Complete Staffing Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Complete Staffing Solutionsexternal

$25 - $28/hr

Part-time

Posted yesterday

New

Job description

Commercial & Personal Lines Customer Service Representative (CSR) — Fully Remote
$25-28/hr
100% REMOTE (equipment provided)
Part-Time — 3 days per week, 9am-5pm

We are currently seeking a part-time Commercial & Personal Lines Customer Service Representative (CSR) for a growing insurance agency with a small, close-knit team environment. This is a fully remote position — no in-office or hybrid requirement. The ideal candidate will have a strong attention to detail, be able to multi-task, work as a team player and possess excellent customer service skills.

Job Responsibilities

  • Issue Binders and Certificates of Insurance.
  • Process Policy Changes and Endorsements.
  • Rate new business and renewals.
  • Update and utilize AMS360 (agency management system). Will train for the right candidate.
  • Provide outstanding customer service and communicate with clients in a professional manner.

Minimum Requirements

  • High School Diploma (or equivalent)
  • 1-2 years of Property & Casualty insurance experience with a retail broker / independent agency

Preferred Skills

  • Areas of Expertise: Casualty / General Liability, Personal Auto, Small Business / BOP, Personal Liability / Personal Umbrella, Commercial Auto, Homeowners & Renters, Umbrella / Excess Liability, High Value Homes
  • Management & Rating Systems: AMS360, Singlepoint
  • Computer Skills: DocuSign, MS Outlook
  • Languages: English
...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP
Complete Staffing Solutions logo

About Complete Staffing Solutions

Sourced by ZipRecruiter

Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Marlborough, MA, US

Year founded

2002

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