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Xfinity Remote Customer Service Jobs in Brick, NJ

System One

Centralization Specialist

Barnegat, NJ · Remote

$20/hr

Contractor Work Model: Onsite (no remote work) Hours: 8:00 AM-4:30 PM | Monday-Friday ... Excellent communication and customer service skills. * Ability to handle sensitive information with ...

System One

Centralization Specialist

Barnegat, NJ · Remote

$20/hr

Contractor Work Model: Onsite (no remote work) Hours: 8:00 AM-4:30 PM | Monday-Friday ... Excellent communication and customer service skills. * Ability to handle sensitive information with ...

System One

Administrative Assistant

Barnegat, NJ · Remote

$20/hr

Contractor Work Model: Onsite (no remote work) Hours: 8:00 AM-4:30 PM | Monday-Friday ... Excellent communication and customer service skills. * Ability to handle sensitive information with ...

System One

Centralization Specialist

Barnegat, NJ · Remote

$20/hr

Contractor Work Model: Onsite (no remote work) Hours: 8:00 AM-4:30 PM | Monday-Friday ... Excellent communication and customer service skills. * Ability to handle sensitive information with ...

System One

Administrative Assistant

Barnegat, NJ · Remote

$20/hr

Contractor Work Model: Onsite (no remote work) Hours: 8:00 AM-4:30 PM | Monday-Friday ... Excellent communication and customer service skills. * Ability to handle sensitive information with ...

System One

Administrative Assistant

Barnegat, NJ · Remote

$20/hr

Contractor Work Model: Onsite (no remote work) Hours: 8:00 AM-4:30 PM | Monday-Friday ... Excellent communication and customer service skills. * Ability to handle sensitive information with ...

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Xfinity Remote Customer Service information

See Brick, NJ salary details

$13

$23

$37

How much do xfinity remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for xfinity remote customer service in Brick, NJ is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $25.43 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Brick, NJ?

For Xfinity Remote Customer Service jobs in Brick, NJ, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Brick, NJ look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Brick, NJ are:

What cities near Brick, NJ are hiring for Xfinity Remote Customer Service jobs?

Cities near Brick, NJ with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Brick, NJ as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $49,884 per year, or $24 per hour.

PA Workers' Compensation Medical Only Adjuster (Remote)

CCMSI

Wall, NJ • Remote

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

CCMSI rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

OverviewClaim Representative, Medical Only - Pennsylvania Workers' Compensation Location: RemoteSchedule: Monday-Friday, 8:00am - 4:30pm ESTSalary Range: $45,000 - $55,000 annually, paid hourly (37.5 hours per week)Build Your Career With Purpose at CCMSIAt CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary 

The Medical Only Claim Representative is responsible for the handling and administration of Pennsylvania Workers' Compensation medical-only claims within a dedicated carrier program. This role manages a high-volume inventory of claims while ensuring timely, accurate, and compliant claim handling.

Working closely with claim staff and internal business partners, the Medical Only Claim Representative supports the claim process from initial assignment through closure by coordinating medical treatment, reviewing documentation, managing claim activity, and maintaining accurate claim records.

This position is ideal for individuals who have workers' compensation experience, strong organizational skills, and an interest in growing their claims career. It offers valuable exposure to claim handling while developing the technical knowledge needed for advancement into more complex adjusting roles.

ResponsibilitiesWhen we hire claim reps at CCMSI, we look for detail oriented professionals who understand that every task supports a real person's claim experience, value accuracy and responsiveness, and contribute to the team's success through organization, collaboration, and a strong commitment to service. 
  • Manage Pennsylvania Workers' Compensation medical-only claims from assignment through closure
  • Review claim information and supporting documentation to ensure accurate claim setup and handling
  • Coordinate and monitor medical treatment activities in accordance with claim handling standards
  • Review and process medical bills, invoices, and claim-related documentation
  • Maintain timely diary management and claim file documentation
  • Summarize medical records, correspondence, and claim activities within the claim system
  • Communicate with medical providers, employers, and internal claim partners as needed
  • Monitor claim activity and identify opportunities for closure or escalation
  • Assist claim staff with claim support activities and special projects
  • Maintain compliance with Pennsylvania Workers' Compensation regulations, Corporate Claim Standards, and client-specific handling instructions
  • Provide responsive service and support while maintaining quality and productivity expectations
QualificationsRequired: 
  • Associate degree or two years of related business, insurance, healthcare, claims, customer service, or administrative experience
  • Knowledge of Pennsylvania Workers' Compensation claims or workers' compensation processes
  • Strong attention to detail and organization skills
  • Ability to manage a high-volume workload efficiently and accurately
  • Strong written and verbal communication skills
  • Ability to prioritize multiple tasks and deadlines
  • Proficiency with Microsoft Office applications including:
    • Outlook
    • Word
    • Excel
  • Ability to work independently in a remote environment
  • Reliable attendance during established business hours
Nice to Have:  
  • Prior Pennsylvania Workers' Compensation experience
  • Medical-only claim handling experience
  • Carrier or TPA claim experience
  • Knowledge of medical terminology
  • Experience reviewing medical bills, treatment records, and claim documentation
  • Experience working within a dedicated client or carrier program
  • Interest in developing a long-term career in Workers' Compensation claims
Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.  Why You'll Love Working Here  4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year  Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance  Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)  Career growth: Internal training and advancement opportunities  Culture: A supportive, team-based work environment  How We Measure SuccessAt CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:   Quality claim handling - thorough investigations, strong documentation, well-supported decisions  Compliance & audit performance - adherence to jurisdictional and client standards  Timeliness & accuracy - purposeful file movement and dependable execution  Client partnership - proactive communication and strong follow-through  Professional judgment - owning outcomes and solving problems with integrity  Cultural alignment - believing every claim represents a real person and acting accordingly  This is where we shine, and we hire adjusters who want to shine with us.

 

Compensation & ComplianceThe posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.Our Core ValuesAt CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:  
  • Lead with transparency We build trust by being open and listening intently in every interaction. 
  • Perform with integrity We choose the right path, even when it is hard. 
  • Chase excellence We set the bar high and measure our success. What gets measured gets done. 
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. 
  • Win together Our greatest victories come when our clients succeed. 
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #WorkersCompensation #WorkersCompClaims #MedicalOnlyClaims #WorkersCompAdjuster #ClaimRepresentative #PennsylvaniaWorkersComp #PAWorkersComp #CarrierClaims #ClaimsCareers #InsuranceCareers #RemoteJobs #HiringNow #LIRemote #IND123Employment Type: OTHER

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